Powerful new features, services and plugins for your Shopify store

All Apps / Customer service / HelpCenter - Build an Attractive FAQs Page

HelpCenter - Build an Attractive FAQs Page

HelpCenter - Build an Attractive FAQs Page

Developed by Oberlo

369 reviews
Get
Price: Free More info
  • Reduce Your Support Team Time by 30%
  • Provide instant help to your customers without supporting expensive live chat
  • Build a solid, attractive, and branded FAQs page.

The most effective way to answer your customer’s question is to allow them to find the answer themselves. While everyone is trying to accomplish that with a FAQs page, the majority of these pages look really messy, are badly coded, and are difficult to use. This leads to unhappy customers, a full inbox of customers questions, and low sales.

HelpCenter app will help you fix that.

With HelpCenter app you can:


  • Create an easy-to-navigate and searchable FAQs page.

  • Publish Searchable Articles, Sections and Categories.

  • Let your customers submit questions they can't find the answers to.

  • Make your FAQs page look solid and professional.

Why You should use HelpCenter app:


  • You'll answer customer questions before they appear in your inbox.

  • You'll reduce your Support Team time by 30%.

  • You'll be able to provide instant help to your customers without supporting an expensive live chat.

  • You will have a solid, attractive, and branded FAQs page.

Upcoming Features:

We plan ahead because we know that your business has to as well. Here are several potential features for the Help Center:



  • Multiple Customizable Layouts

  • Prepared Most Frequently Asked Questions Drafts

  • Pre-made Themes and Easy to Use Custom Styling Options

  • Ability to Receive and Reply to Emails via a Help Center

If you are looking for other features than those listed above, write to us at hello@s4commerce.com.

Some of HelpCenter Users:
Dexterity Brand,
Travel Ticker,
Vlyvly.

Oberlo Apps That Store Owners Love:

Oberlo – Import and sync products from AliExpress
(Rating: ★★★★★)

Add hundreds of items straight from AliExpress in minutes. Fulfill each order automatically with the free Ali Importer Chrome Extension.

Minifier – Image and Website Optimization
(Rating: ★★★★★)

Optimize all design elements without losing their quality. Faster page load, higher SEO, better user experience.

Trackr - Shipping Tracking Page
(Rating: ★★★★★)



Order tracking tool that gives your customers the real-time information about the shipping status of their order.

HelpCenter - Build an Attractive FAQs Page reviews

369 reviews
  1. 5 stars (320 reviews)
  2. 4 stars (31 reviews)
  3. 3 stars (5 reviews)
  4. 2 stars (5 reviews)
  5. 1 star (8 reviews)

It's easy to use, BUT I can't re-order anything? That's ridiculous. That should be a basic feature. I should be able to type in my FAQ on the fly, then go in and put the main sections in the correct order.

posted

Just started using and it seems ok, but there isn't enough flexibility to just have a page of FAQs, what if you only have 1 question per category, its a waste to make multiple categories.

You have to add a category, ok 'general', but then you need to add a 'section' too? What if I don't want to have multiple sections. The app should allow you to add either a section or an article after adding a category to allow for all variations, not force you to make a section.

posted

It works, but was disappointed to find that once you make a menu/faq line title and want to modify the menu title, the URL link is fixed to the previous menu item name and cannot be changed unless you remake your entire faq page.

This is confusing to the customer when they watch the URL bar on their browser and see a #URL that is totally different than where they think they are going.

Example: Menu said DOG. Then you change the menu to CAT. The URL reads #DOG instead of #CAT, so the customer is very confused when they see #DOG and they think you are tricking them into going somewhere else.

posted

The app itself is great, however the lack in customization is an issue. you cannot set styles or even edit css or the look in any way possible, and because of this, everything looks way to huge for my liking, I would like to at very least - set fonts, set sizes on headings, and have the ability to change font on html rather than adding code in the content. other than that the app is free and it works as intended, Just needs a way to be edited to user's liking rather than inheriting from the site. Thanks

posted

Ugly interface but easy to use.

posted
Get
Free

Support & Sales

Oberlo
hello@s4commerce.com
s4commerce.com
Get Support

Screenshots

  • Large
  • Thumb

Are you a developer? Become a Shopify partner or submit your app.