HelpCenter:FAQ Page, Live Chat
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.7 (1,330)
- Developer
- Shark Byte, Inc
Featured images gallery
Turn conversations into conversions: AI SEO-friendly FAQ builder, live chat, helpdesk
Quickly create informative FAQ pages, help centers, knowledge bases with ChatGPT-4 powered app, ensuring that your customers get the information they need promptly and saving your support team effort. FAQs AI translation available by LangShop. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, and FB Messenger in one inbox with our helpdesk ticketing system. HelpCenter app provides 24/7 support to help you resolve any issue promptly & efficiently.
- GPT-4 powered FAQ app: Generate FAQs on any page good for SEO (FAQ rich results)
- 25+ FAQ templates: For FAQ pages, help widgets, contact forms, product faqs.
- AI-powered FAQ translations: Globalize your FAQs for wider reach
- Helpdesk: Unify all quiries in 1 inbox, provide proactive support with live chat
- Self-service help widget: Add a popup with a contact form, order tracking & FAQs
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Real-time messaging
Automated responses
Customization
Pricing
Free
Free to install
$0.25 per each additional ticket; top-up is available starting from 25 tickets
- Limited FAQ articles
- Default templates
- Customizable FAQs, widget design
- Live chat & chatbot (1)
- Helpdesk, 10 tickets/mo
- HelpCenter branding
Basic
$5.99 / month
or $59.99/year and save 17%
$0.16 per each additional ticket; top-up is available starting from 25 tickets
- GPT-4
- Unlimited FAQs/categories
- Premium templates
- Images
- FAQ translations(3)
- Unlimited live chat/chatbot
- Helpdesk, 50 tickets/mo
- No branding
3-day free trial
Standard
$19.99 / month
or $199.99/year and save 17%
$0.15 per each additional ticket; top-up is available starting from 50 tickets
- All from Basic plus:
- Helpdesk, 300 tickets/mo
- FAQ translations, up to 5
- 45+ features available
3-day free trial
Advanced
$49.99 / month
or $498.96/year and save 17%
$0.1 per each additional ticket; top-up is available starting from 100 tickets
- All from Standard plus:
- Helpdesk ticketing system, 1000 tickets/mo
- FAQ translations, unlimited
- Support priority
- Feature request priority
3-day free trial
Free
Free to install
$0.25 per each additional ticket; top-up is available starting from 25 tickets
- Limited FAQ articles
- Default templates
- Customizable FAQs, widget design
- Live chat & chatbot (1)
- Helpdesk, 10 tickets/mo
- HelpCenter branding
Basic
$5.99 / month
or $59.99/year and save 17%
$0.16 per each additional ticket; top-up is available starting from 25 tickets
- GPT-4
- Unlimited FAQs/categories
- Premium templates
- Images
- FAQ translations(3)
- Unlimited live chat/chatbot
- Helpdesk, 50 tickets/mo
- No branding
3-day free trial
Standard
$19.99 / month
or $199.99/year and save 17%
$0.15 per each additional ticket; top-up is available starting from 50 tickets
- All from Basic plus:
- Helpdesk, 300 tickets/mo
- FAQ translations, up to 5
- 45+ features available
3-day free trial
Advanced
$49.99 / month
or $498.96/year and save 17%
$0.1 per each additional ticket; top-up is available starting from 100 tickets
- All from Standard plus:
- Helpdesk ticketing system, 1000 tickets/mo
- FAQ translations, unlimited
- Support priority
- Feature request priority
3-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,330)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly, customizable templates and seamless integration with existing themes. It's known for its reliability and features like FAQ, Product Tabs, and Live Chat, which effectively reduce customer queries and emails. The responsive customer support team is quick to resolve issues. The professional look of the app enhances the user experience, making it highly recommended for small businesses due to its simplicity and effectiveness.
Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have
Hello World Of Dice - Dein Würfelshop team!
Thank you very much for such a high mark of our app and support!
We appreciate our customers feedback and always happy to provide you with our assistance!
Best regards,
HelpCenter team
Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!
Hello IBKÜL!
Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!
It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!
We will keep going to make our app better and better!
Thank you for choosing us :)
Best regards,
HelpCenter team
We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.
Hello creatisto !
Thank you very much for leaving such a positive review, it is much appreciated!
We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us!
Best regrds
HelpCenter team
Support
Shark Byte, Inc can answer any questions you have about HelpCenter:FAQ Page, Live Chat.
Developer
Resources
More apps like this
