SB: Help Center, FAQ Page Tabs
- Pricing
-
Free to install. Free trial available.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.7 (1,330)
- Developer
- Shark Byte, Inc
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Turn conversations into conversions: AI SEO-friendly FAQ builder, product tabs, live chat, helpdesk
Enhance your customer support with HelpCenter. Quickly create informative FAQs in 1-click with ChatGPT-4. Translate them instantly with LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back. Our professional support team is ready to help you out 24/7/365.
- Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT
- 25+ templates: for FAQ page, self-service widget, contact form, product tabs
- Easily add product tabs, share content across multiple products with shared tabs
- Self-service: add a widget w/ a contact form, order tracking & FAQs on any page
- Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- LangShop
- ChatGPT
- Facebook Messenger
Categories
Real-time messaging
Automated responses
Pricing
Free
Free to install
$0.25 per each additional ticket. Click See all pricing options to see over 45 available features
- Limited FAQs (customizable) & templates
- Custom CSS
- Widget with FAQs, order tracking
- Unlimited product tabs
- Live chat/chatbot (1)
- Helpdesk (10 tickets/mo)
Basic
$5.99 / month
or $59.99/year and save 17%
$0.16 per each additional ticket. Everything in Free, plus:
- Unlimited FAQs (with GPT-4)
- Multilingual FAQs (up to 3)
- Premium templates
- Unlimited shared tabs
- Unlimited LiveChat & Chatbot
- Unlimited support agents
- Helpdesk (50 tickets/mo)
- No branding
3-day free trial
Standard
$19.99 / month
or $199.99/year and save 17%
$0.15 per each additional ticket. Click See all pricing options to see over 45 available features
- Everything in Basic, plus:
- Helpdesk (300 tickets/mo)
- FAQ translations (up to 5)
3-day free trial
Advanced
$49.99 / month
or $498.96/year and save 17%
$0.1 per each additional ticket. Click See all pricing options to see over 45 available features
- Everything in Basic, plus:
- Helpdesk ticketing system (1000 tickets)
- Unlimited FAQ translations
- Support priority
- Feature request priority
3-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,330)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.
bonjour j'ai installe l'application uniquement pour l'essai gratuit . Pourrais-je avoir un remboursement svp merci .
Hello!
Thank you for the feedback!
We would like to note that we've contacted you regarding this matter. Could you please check your email and let us know your decision.
Thank you in advance!
Best regards,
HelpCenter team
Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.
Thank you for leaving such a positive review and for such a high rate of our app.
It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.
Kind regards,
HelpCenter team
Very Damer Very Damer
Hi The Rev Cup!
Thanks a lot for your 5-star review. We value your feedback!
Please feel free to contact us at any time if questions arise :)
Best regards,
HelpCenter team
Support
App support provided by Shark Byte, Inc.
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