Help Center: AI FAQ Page

Help Center: AI FAQ Page

Free plan available. Free trial available.
Rating (4.7)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

December 8, 2015 · Changelog

Languages

English

Ultimate AI-powered & SEO-friendly FAQ builder that simplifies FAQs creation to drive sales faster

HelpCenter is a customer service solution designed to turn questions into sales. Create informative FAQ pages quickly using ChatGPT, ensuring your customers get the information they need promptly and saving your support team time and effort. Our help desk centralizes inquiries from email, live chat to FB messenger, ensuring your business is always available. HelpCenter is valued for its interface, ease of setup, and our 24/7 support team to help you solve any issue.

HelpCenter is a customer service solution designed to turn questions into sales. Create informative FAQ pages quickly using ChatGPT, ensuring your customers get the information they need promptly and saving your support team time and effort. Our help desk centralizes inquiries from email, live chat to FB messenger, ensuring your business is always available. HelpCenter is valued for its interface, ease of setup, and our 24/7 support team to help you solve any issue. more
  • AI-powered FAQ builder: Create SEO-friendly FAQs on any page in no time
  • AI-powered FAQ translations: Globalize your FAQs for wider reach
  • Google FAQ Schema: improve your search visibility in relevant organic searches
  • Effective chat app: live chat & chatbot for quick support and proactive sales
  • Help desk: centralize inquiries from multiple channels in one ticketing system

Pricing

Free

Free to install

$0.25 per each additional ticket; top-up is available starting from 25 tickets

  • No AI integrations
  • Limited FAQ articles
  • Default FAQ designs
  • Live chat & CRM with 10 tickets/month

Basic

$5.99 / month

or $59.99/year and save 17%

Free trial for 3 days

  • GPT4 Integration
  • AI translations, up to 3
  • Unlimited FAQ articles
  • Premium FAQ designs
  • Live chat & CRM with 50 tickets/month

3-day free trial

Standard

$19.99 / month

or $199.99/year and save 17%

Free trial for 3 days

  • All from Basic plan
  • AI translations, up to 5
  • Live chat & CRM with 300 tickets/month
  • Unlimited support agents & auto responses

3-day free trial

Advanced

$100 / month

or $1,000/year and save 17%

Free trial for 3 days

  • All from Standard plan
  • AI translations, unlimited
  • Live chat & CRM with 1000 tickets/month
  • Support priority
  • Feature request prior

3-day free trial

Free

Free to install

$0.25 per each additional ticket; top-up is available starting from 25 tickets

  • No AI integrations
  • Limited FAQ articles
  • Default FAQ designs
  • Live chat & CRM with 10 tickets/month

Basic

$5.99 / month

or $59.99/year and save 17%

Free trial for 3 days

  • GPT4 Integration
  • AI translations, up to 3
  • Unlimited FAQ articles
  • Premium FAQ designs
  • Live chat & CRM with 50 tickets/month

3-day free trial

Standard

$19.99 / month

or $199.99/year and save 17%

Free trial for 3 days

  • All from Basic plan
  • AI translations, up to 5
  • Live chat & CRM with 300 tickets/month
  • Unlimited support agents & auto responses

3-day free trial

Advanced

$100 / month

or $1,000/year and save 17%

Free trial for 3 days

  • All from Standard plan
  • AI translations, unlimited
  • Live chat & CRM with 1000 tickets/month
  • Support priority
  • Feature request prior

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,327 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, customizable templates and seamless integration with existing themes. It's known for its reliability and features like FAQ, Product Tabs, and Live Chat, which effectively reduce customer queries and emails. The responsive customer support team is quick to resolve issues. The professional look of the app enhances the user experience, making it highly recommended for small businesses due to its simplicity and effectiveness.

March 5, 2024

We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.

creatisto
Germany
Almost 5 years using the app
Shark Byte, Inc replied March 8, 2024

Hello creatisto !

Thank you very much for leaving such a positive review, it is much appreciated!

We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us!

Best regrds
HelpCenter team

January 25, 2024

I tried another free app which has over 1000+ good reviews. But they actually do not worth the rating, even thougth it's free. That's why we choose HelpCeter. This app is very user-friendly. Mutiple templetes are availabe for choosing. Customer service is very helpful.

True Image Tech
United States
Over 2 years using the app
Shark Byte, Inc replied January 29, 2024

Hi True Image Tech team!

Thank you very much for your feedback and appreciation of our app!

We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.

Thank you for choosing us!

Kindest regards,
HelpCenter team.

February 5, 2024

Great app, very easy to use, lots of options and the support is amazing and very quick at solving any issues you might have. Totally recommend it.

Golden Curl
United Kingdom
Over 6 years using the app
Shark Byte, Inc replied February 6, 2024

Hello Golden curl team!
Thank you for your kind feedback :)
We sincerely hope that our Helpcenter will be helpful for you for a long time.

Best wishes,
Helpcenter team

About this app

Launched

December 8, 2015 · Changelog

Languages

English

Built by Shark Byte, Inc

About Shark Byte, Inc

4.7 average rating

9 years building apps for the Shopify App Store

8271 NW 125th Ln, Parkland, FL, 33076, US

Support

Send a message

support@helpcenterapp.com

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