Reviews (214)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention through its user-friendly interface and robust features like broadcast capabilities and campaign customization. They appreciate the seamless Shopify integration and the responsive support team that offers personalized onboarding help. Many have noted improvements in their WhatsApp marketing strategies and positive experiences with the app's continuous upgrades and feature enhancements.

August 10, 2024

Quick Reply.ai has truly transformed the way we handle customer interactions. As a business, our top priority is providing prompt and accurate responses to our customers, and Quick Reply AI has made this incredibly easy. The customer support team and relationship manager are also co-operative tried to resolve our issue immediately.

Your Gift Studio
India
Over 1 year using the app
May 11, 2024

When it comes to features, QuickReply's product is already far better than most of their competition. But the best part about them is not the product, it's their people.

See from a technical perspective, sooner or later all the applications can and will add all the features. That's a given.

But QuickReply's customer facing team is not just willing but more importantly are eager to listen. The team spends ample time in understanding the requirement and then offer customised solutions. Customer satisfaction aside, in the process they are improving their product every single day.

Good product and great people. Don't look any further, it is a no-brainer.

Shwet
India
About 2 months using the app
July 17, 2024

5 Reason why I am suggesting this,

1. Quick Reply is easy to setup with Shopify store.
2. The dashboard is user friendly and easy to understand.
3. The customer support is very good.
4. It is very useful tool for business.
5. The backed support is excellent.

Lakshmi Boutique
India
4 months using the app
July 4, 2024

Quickreply is an affordable solution for brands looking to scale themselves via whatsapp. We found it much better than other competitors in the market. It has helped us reach more customers via whatsapp and solve their queries quicker.
QR broadcast marketing with various re-attempts has also helped us gain sales.
Their customer service is also quick and they have a solution to all your problems! I would recommend it to fellow middle scale brand owners as well!

The Fun Company
India
4 months using the app
November 12, 2024

Really happy! Great support. Would recommend

Poseidon Hair
Ireland
3 months using the app
October 7, 2024

Nice app with the good customer support team.

Nisara Beauty
India
5 months using the app
May 20, 2024

I strongly recommend this WhatsApp API service provider for anyone using a Shopify store! The service has been a game-changer for my business, seamlessly integrating with our operations to send order alerts, collect reviews, manage NDRs, confirm COD orders, and handle customer service. The API's versatility is impressive, catering to a wide range of our needs with ease.

What truly sets this service apart is the exceptional support from the team, particularly Mr. Rinkesh. He has been incredibly proactive and attentive, ensuring that the WhatsApp API is perfectly configured to meet our specific requirements. His dedication and prompt responses have made the whole process smooth and hassle-free.

Moreover, the rates are very competitive, offering fantastic value for the comprehensive features and stellar support provided. If you're looking for a reliable WhatsApp API service for your Shopify store, look no further. This provider delivers outstanding service and support at a great price!

Yanchi
India
About 1 month using the app
September 24, 2024

Experience with the team and platform was really good

The Zappy Box
India
3 months using the app
July 23, 2024

The app is super amazing. The support is too good. The features also really help for the growth of the brand.

RangrezaEthnic
India
Over 1 year using the app
August 1, 2024

Quickreply is an amazing platform.The Auto responding templates/campaigns and setting up the entire workflow was super smooth. Their customer service is very helpful and prompt in assistance. We are very happy with their services.

Numakers
India
About 1 month using the app