Reviews (131)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversion rates, especially with features like abandoned cart recovery. They praise its seamless Shopify integration, user-friendly interface, and versatile API that facilitates everything from order alerts to customer service. The app is recognized for its reliability and minimal downtime, supported by a responsive and knowledgeable team available round-the-clock via WhatsApp. Continuous updates and customizable features tailored to specific business needs are also noted, with competitive pricing adding to its value for enhancing business communication and marketing efforts.

December 1, 2022

Fantastic product and customer service. I have been using this product for multiple brands and customer service has been quick and responsive.

Trycone
India
Over 1 year using the app
February 28, 2022

Using this app for last 2 months nice app . Easy integration and good support. Quick response from team.

Bhai Please India
India
Over 1 year using the app
October 9, 2023

Userfriendly, competitive pricing, professional, veryyy efficient app and team. Quickreply team has been the very prompt, cooperative and supportive since we joined then onboard. Totally recommend.

The Kaatn Trail
India
Over 1 year using the app
Edited February 13, 2023

I was initially skeptical about Quick Reply, but I decided to give it a try for a month. I'm glad I did! The team is extremely helpful, and they make sure that you understand not only Quick Reply, but also all of the other processes on the website. They take the time to create an abandon cart flow that works best for your business. I've been using Quick Reply for four months now, and I would recommend it to any small or medium business. It's cost-effective and easy to use.

BCOS Its Silver
India
Over 1 year using the app
November 17, 2023

"Working with Quickreply has been a pleasure from start to finish. Their team went above and beyond to understand our needs, and the level of customer service was exceptional. our campaigns are completed well within the agreed-upon timeframe, and the quality of the service exceeded our expectations. "Kudos to Miss Neha for her exceptional support whenerver we need any type of support related whatsapp marketing, Thank you for going above and beyond our expectations.". We highly recommend Quickreply for WhatsApp Marketing & Broadcast services.

awsomesolution
India
About 1 year using the app
September 1, 2023

It has been a very useful tool for our business and the support team is pretty active. Their prompt problem solving and adaptable panel has made our business communications much more easier and efficient. We would strongly recommend the tool for every business owners who are looking for a quick and easy solutions to their daily customer interactions.

The Zen Crystals
India
About 1 year using the app
October 18, 2023

We utilize Quick Reply for WhatsApp Marketing, covering a range of uses from broadcasting messages to addressing abandoned shopping carts, among other functions. While the application itself is quite efficient, what truly stands out is the exceptional service provided by the team behind it. They are incredibly dedicated and consistently available to assist and resolve any technical issues, bugs, or general inquiries we encounter. The application is outstanding, and so is the team supporting it. We want to express our gratitude to Neha and Rahul for their invaluable assistance whenever we need it.

rigoindia
India
About 1 year using the app
February 23, 2022

A very effective and conventional app to promote products give updates to the customers and provide after-sales service. Basically a lot of features in a single cost-effective app.

Sylvi
India
About 1 year using the app
September 14, 2022

One of the better WhatsApp marketing platforms we've used. The platform is super intuitive and easy to navigate, and the team is always available for any questions. Definitely a good decision to work with Quickreply.ai!

Reflekt Sustainables
India
About 1 year using the app
November 10, 2023

Exceptional Support and Efficiency with WhatsApp Marketing & Broadcast API
I recently had the opportunity to use the WhatsApp Marketing & Broadcast API, specifically leveraging the QuickReply feature, and I must say, I am thoroughly impressed. The efficiency and support provided by this tool have been beyond my expectations.

User-Friendly Experience: From the get-go, the interface was intuitive and user-friendly, making it easy for me to navigate and set up my marketing campaigns. This level of simplicity is a huge plus, especially for those who might not be very tech-savvy.

QuickReply Feature – A Game Changer: The QuickReply function has been a standout for me. It has significantly streamlined my customer interactions, allowing for prompt and personalized responses. This feature has not only saved me time but has also enhanced the customer experience, making communications feel more tailored and engaging.

Supportive and Helpful Service: The support team deserves a special mention. They were always available to assist with any queries or issues I encountered. Their prompt and knowledgeable responses made the whole experience much smoother.

Effective Marketing Tool: The ability to broadcast messages to a broad audience while maintaining a personal touch is invaluable. It has helped me reach more customers effectively, increasing engagement and, ultimately, sales.

Reliability: I have found the API to be consistently reliable, with minimal downtime or glitches, which is crucial for maintaining consistent communication with my customers.

In conclusion, the WhatsApp Marketing & Broadcast API with QuickReply has been a supportive and helpful tool in enhancing my marketing strategy. Its user-friendliness, efficiency, and excellent customer support make it a highly recommendable choice for anyone looking to improve their customer engagement and marketing efforts through WhatsApp.

Dermatics.in
India
About 1 year using the app