Reviews (120)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer communication and engagement through features like order alerts, review collection, and COD order confirmations. It supports functionalities such as broadcast messaging, abandoned cart management, and integrates seamlessly with Shopify. Merchants appreciate the automated messaging, bot builders, and customizable templates that meet various business needs. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that enhances user experience. Regular updates keep the app efficient and effective, leading to high merchant satisfaction.

November 12, 2022

This is a very versatile app- and has functionalities to recover abandoned cart, convert COD orders to prepaid, broadcast campaigns- and also interact with customers. Even though we are using only basic functions of the app, the app has already help us close many sales and increased our conversions. Price plans are easy on the pocket, suitable for startups as well as big established brands. Best of all, founder Harry is responsive, customer centric and at hand to resolve any queries/ concerns. Recommended !

MedoSpecia
India
Over 1 year using the app
February 28, 2022

very nice app. covers mostly all features and service with price lesser than others. support is awesome. will continue to use it forever.

Halden
India
Over 1 year using the app
February 23, 2022

Great and very prompt service! The browser interface can sometimes be cofnusing, but these are the perfect partners for whatsapp marketing!

Eat With Better
India
Over 1 year using the app
December 1, 2022

Fantastic product and customer service. I have been using this product for multiple brands and customer service has been quick and responsive.

Trycone
India
Over 1 year using the app
February 28, 2022

Using this app for last 2 months nice app . Easy integration and good support. Quick response from team.

Bhai Please India
India
Over 1 year using the app
October 9, 2023

Userfriendly, competitive pricing, professional, veryyy efficient app and team. Quickreply team has been the very prompt, cooperative and supportive since we joined then onboard. Totally recommend.

The Kaatn Trail
India
Over 1 year using the app
Edited February 13, 2023

I was initially skeptical about Quick Reply, but I decided to give it a try for a month. I'm glad I did! The team is extremely helpful, and they make sure that you understand not only Quick Reply, but also all of the other processes on the website. They take the time to create an abandon cart flow that works best for your business. I've been using Quick Reply for four months now, and I would recommend it to any small or medium business. It's cost-effective and easy to use.

BCOS Its Silver
India
Over 1 year using the app
September 1, 2023

It has been a very useful tool for our business and the support team is pretty active. Their prompt problem solving and adaptable panel has made our business communications much more easier and efficient. We would strongly recommend the tool for every business owners who are looking for a quick and easy solutions to their daily customer interactions.

The Zen Crystals
India
About 1 year using the app
October 18, 2023

We utilize Quick Reply for WhatsApp Marketing, covering a range of uses from broadcasting messages to addressing abandoned shopping carts, among other functions. While the application itself is quite efficient, what truly stands out is the exceptional service provided by the team behind it. They are incredibly dedicated and consistently available to assist and resolve any technical issues, bugs, or general inquiries we encounter. The application is outstanding, and so is the team supporting it. We want to express our gratitude to Neha and Rahul for their invaluable assistance whenever we need it.

rigoindia
India
About 1 year using the app
February 23, 2022

A very effective and conventional app to promote products give updates to the customers and provide after-sales service. Basically a lot of features in a single cost-effective app.

Sylvi
India
About 1 year using the app