Reviews (156)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth Shopify integration, making it easy to set up and use. They praise the responsive customer support available via WhatsApp and the customizable features that enhance marketing strategies and customer engagement. The app includes valuable tools like order alerts and review collection, contributing to improved customer feedback, sales, and advertising ROI.

March 18, 2024

We have been using Quickreply for the past 3 years. It has seamlessly integrated with our operations, significantly improving communication with our customers. The support team is nothing short of stellar; they are quick to respond, incredibly supportive, and bring a wealth of WhatsApp marketing knowledge to the table.

One of the standout features has been the exceptional bot builder with amazing flexibility to build bots easily and fast.

Magicleaf
India
Over 2 years using the app
December 15, 2023

I recently integrated the Quick Reply service into our business communication strategy, and I must say it has transformed the way we connect with our customers. This service has proven to be an invaluable tool for enhancing customer engagement and streamlining communication processes.

The onboarding process was remarkably smooth, thanks to the user-friendly interface and comprehensive documentation provided by the quick reply service. The step-by-step guides ensured that our team could quickly integrate the service into our existing systems without any technical hiccups.

Customer support has also been exceptional. The responsive support team is always ready to assist with any queries or concerns. Overall, I highly recommend the Quick Reply WhatsApp API service for businesses looking to enhance their communication strategies.

Ramaestry
India
3 months using the app
July 3, 2024

So Good Very Supportive staff member specially rinkesh singh sir good service.

Sareewave
India
6 months using the app
May 20, 2024

Special thanks to Saloni for being patient always. I appreciate the support by the team Quickreply and never had such a wonderful experience with any other team. Thanks again

CoolCases
India
17 days using the app
December 9, 2024

QuickReply has been a game-changer for our Shopify store over the past two years! The app is user-friendly and has streamlined our customer interactions significantly. Their customer support is top-notch—special shoutout to Rochan, who always resolves our queries instantly. Highly recommend!

Sassoon Fab
India
Over 2 years using the app
May 21, 2024

Harry, Huda, Saloni, Rochan, they Were very helpful and looking forward to work with them

Panna Sarees
India
3 months using the app
February 22, 2024

For Quickreply, I must say it's probably the best solution that we were looking for in Whatsapp marketing. Very quick onboarding and the best support that one can ask for.

Arteastri
India
11 months using the app
February 15, 2024

Transformative Messaging Solution:

Quickreply has truly revolutionized the way we handle messages and automations on our Shopify platform. Its intuitive interface and efficient features have streamlined communication, marketing and retention processes, making it incredibly easy to manage conversations with customers and also market our product offering.

With automations of whatsapp we are able to each our international customer base making them love the brand with additional offers.

Thanks to Quickreply.

Exceptional Customer Service:

One of the standout aspects of Quickreply is the exceptional customer service provided by Rahul and the team. Rahul quick attention to our requests and dedication to resolving any issues promptly have enhanced our overall experience with the app. It's refreshing to receive such personalized and responsive support, which has undoubtedly contributed to our satisfaction as users.

User-Friendly Interface:

The user-friendly interface of Quickreply makes it accessible to users of all levels of expertise. From setting up automations to organizing conversations, the app offers a seamless experience that is both efficient and easy to navigate. This simplicity ensures that users can quickly adapt to the platform and maximize its capabilities.

Efficient Messaging Features:

Quickreply's promotional features & automations, particularly the QuickReply function, have proven to be invaluable. This feature streamlines customer interactions, allowing for prompt and personalized responses. Additionally, the app's organization capabilities ensure that conversations are kept orderly, facilitating efficient communication with customers.

Recommendation:

I wholeheartedly recommend Quickreply to anyone seeking a reliable and efficient marketing and autoamtion for their ecommerce brand. Its transformative capabilities, combined with exceptional customer service, make it a standout choice for businesses looking to enhance their customer engagement and streamline communication processes.

Final Thoughts:

In conclusion, Quickreply has exceeded my expectations. Its user-friendly interface, efficient features, and exceptional customer service set it apart as a top-notch service provider. With Quickreply, managing international customer interactions has never been easier or more efficient

Sowears
United States
About 1 month using the app
April 27, 2024

Very responsive team. I have been using quickreply for couple of months now and am overall happy with the proactivity. Good quality detailed feedback, proper walkthroughs and overall good service. I would recommend the Quick Reply team forsure.

The Tribe Kids
India
5 months using the app
December 9, 2024

We have been using Quickreply for all of our WhatsApp requirements, right from customer chats to broadcast Ad campaigns. The platform is pretty user-friendly, and the QR Team is hands on with prompt resolution to all our queries. The experience so far has been super smooth with organized and easy to filter out chats.

COSSET CLOTHING
India
About 1 year using the app