Reviews (292)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for customizing payment options at checkout, enhancing customer satisfaction and boosting conversion rates. It allows precise control over payment displays with features to hide, sort, and set visibility rules. The interface is user-friendly, and the support team is noted for their responsiveness and effectiveness in resolving issues, making it a valuable tool for optimizing e-commerce operations.

November 20, 2024

Hidepay is such a great app! It makes customizing payment options for different markets so easy, which has been a total game-changer for us. The flexibility it offers is exactly what we needed to keep things running smoothly and give our customers the best experience.

The support team is amazing—always super helpful and quick to fix any issues we’ve run into. They really go above and beyond to make sure everything works perfectly.

Overall, we couldn’t be happier with Hidepay. It’s reliable, easy to use, and the support is brilliant! Definitely recommend it!

Scrummi
United Kingdom
8 months using the app
Nextools replied November 21, 2024

Thanks you very much for your review 😊

October 22, 2024

Great app to control which payment options to show and in which order. It was essentiall for our store, since we have different payment options for different GEOs, which can be easily done by this great app. They also have an amazing support, very quick, friendly and helpful.

RAUSCH AG KREUZLINGEN
Switzerland
11 months using the app
Nextools replied October 23, 2024

Thanks you very much for your review 😊

December 17, 2024

We've been using HidePay for months to reorder payment methods, hide some of payments based on certain conditions.

So far the app works perfectly.

The support team is very helpful and quick in case we need help.

Strongly recommend this app for checkout payment customisation.

Korendy Türkiye
Türkiye
About 1 year using the app
Nextools replied December 18, 2024

Thank you very much for your review 😊

December 4, 2024

Fantastic app, fantastic support - 6 stars if possible.

+ to the extend of my knowledge, there is no other app available that is this capable in terms of customizing checkout.

Wavell.dk
Denmark
7 months using the app
Nextools replied December 5, 2024

Thanks you very much for your review 😊

October 28, 2024

Everything works fine. Had a small problem with a rule, but the support helped me very quickly! 5 / 5 Stars! :)

Better-Pack
Germany
About 2 months using the app
Nextools replied October 29, 2024

Thanks you very much for your review 😊

October 15, 2024

Good working app and great support!

Excluded a certain payment for all but one country and changed the sorting order.

The Shoe Care Shop
Netherlands
3 months using the app
Nextools replied October 16, 2024

Thanks you very much for your review 😊

August 30, 2024

It works really good. We had an issue with a payment method and their support team (Fabio) find a way to solve it within a 15' call.

It's very important to have a support team on stand by!

Highly recommend it!

PORTOBELLO'S
Greece
About 1 year using the app
Nextools replied August 31, 2024

Thanks you very much for your review 😊

September 27, 2024

Limiting the payment options at checkout speeds up the process for customers, and the support team will definitely appreciate having fewer inquiries about incorrect payment choices. Your business will thank you for that! :)

The app is easy to use, and the helpdesk was great. Andrea quickly helped us customize the settings. Great job, team!

e-materials.pl
Poland
9 days using the app
Nextools replied September 28, 2024

Thanks you very much for your review 😊

September 23, 2024

Great support team, had a little issue and they sorted it very quickly!

Galactic Fireworks
United Kingdom
8 months using the app
Nextools replied September 24, 2024

Thanks you very much for your review 😊

November 20, 2024

It just works (and not only for Shopify Plus)! I had set a wrong configuration and Fabio from the support team suggested to hop on a call. Issue fixed in 5 minutes!

Solkem
France
7 days using the app
Nextools replied November 21, 2024

Thanks you very much for your review 😊