HidePay: Hide Payment Methods

HidePay: Hide Payment Methods

Reviews (338)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize and manage payment options effectively, especially useful for B2B and multi-market operations. It allows for the hiding or reordering of payment methods based on specific conditions. Features like video call setup assistance and intuitive operation are praised, along with exceptional customer support noted for quick problem resolution and proactive help.

December 5, 2025

We love hide pay and their support is great! Fabio is a super star helping us understand the app and its full capabilities!
Hide Pay is one of those Apps that you set up once and never have to think about it again! Hassle free and makes our check out experience easy and clean.
HUGE thank you to Fabio for the video call and screen share to explain everything! 5 stars

Lotus Imports Ltd
United Kingdom
About 1 year using the app
Nextools replied December 5, 2025

Thank you very much for your review, we really appreciate your support 😊

November 10, 2025

The app is amazing and a really good fit for our store. We are only selling to B2B customers who shouldn't be able to choose from a bunch of payment methods, but rather have one assigned. And that's exactly what the app's doing for us.
I also have to mention, that they have an outstanding chat support. I had a problem with a rule I created which overlapped with some other rules and they continuously worked on that issue until it was resolved. Shoutouts to Fabio! :)

Kasa Beauty Trade B2B
Austria
6 months using the app
Nextools replied November 10, 2025

Thank you very much for your review, we really appreciate your support 😊

December 19, 2025

We integrated Hidepay with our Shopify store and the experience has been very positive. The app is easy to configure, works smoothly with checkout, and handles payments reliably. Their support team is responsive and professional, which made the setup and testing phase much easier. Recommended for merchants looking for a dependable payment gateway on Shopify.

Beesline
France
5 days using the app
Nextools replied December 19, 2025

Thank you very much for your review, we really appreciate your support 😊

November 14, 2025

Great app and excellent support. Fabio is always available to help resolve any issues.

Ker Sun
France
Over 1 year using the app
Nextools replied November 14, 2025

Thank you very much for your review, we really appreciate your support 😊

November 19, 2025

This is a great app! For us it was really important to have iDeal as the first payment option. You want to have the checkout as easy as possible.

There was a small problem with giftcards, but solved really faast by Fabio!

Meatformore.nl
Netherlands
4 months using the app
Nextools replied November 19, 2025

Thank you very much for your review, we really appreciate your support 😊

Edited November 24, 2025

Many thanks to Abhi for his help with setting up the app. The app can be very helpful when dealing with fraudulent orders. Thanks! UPD after about a half year of using - still highly recomment and many thanks to Yuvraj for their help with setting up some new things after we moved from Stripe to Shopify Payments!

HDD Sondes
Estonia
Almost 2 years using the app
Nextools replied August 13, 2025

Thank you very much for your review 😊

September 18, 2025

Very happy with this app and the customer support I received when facing a small issue. 5/5 stars!

anew sleep
Denmark
Over 1 year using the app
Nextools replied September 19, 2025

Thank you very much for your review 🤗

November 19, 2025

Amacına uygun çalışmıyor, paramı iade etmenizi talep ediyorum

Isaora
United States
2 days using the app
Nextools replied November 19, 2025

We’re really sorry for the inconvenience you experienced. Please reach out to our support team so we can look into the issue right away and help you find the best solution. We’ll be happy to assist you every step of the way.

September 3, 2025

Outstanding support from Fabio — he stayed with me from start to finish and ensured every issue was fully resolved. Great app and support team!

Casa Argentina Limited
United Kingdom
9 months using the app
Nextools replied September 3, 2025

Thank you very much for your review 🤗

October 16, 2025

The app works seamlessly and the support team was quick and responsive to help us get set up correctly.

ACP
United Kingdom
6 days using the app
Nextools replied October 16, 2025

Thank you very much for your review, we really appreciate your support 😊