Reviews (242)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize and manage payment methods, enhancing the checkout process. It's praised for its user-friendly interface, seamless integration, and adaptability to various business models. Many describe it as a game-changer that saves time and money. The customer service is also commended for its quick response time and helpfulness.

June 13, 2024

Customer service is great. I had a trouble to setup something on my website but Fabio helped me and stayed with me long time to solve it. I recommend this app.

Imagina Y Compra
Spain
7 months using the app
Nextools replied June 14, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

May 21, 2024

Awesome app with great customer support. I had trouble with finding the name on one of our payment method, and the support team had fixed this within an hour.

Absolutely recommended. And the new feature with hiding and sorting payment method in different markets is great and really easy.

Lydspecialisten
Denmark
7 months using the app
Nextools replied May 22, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

May 6, 2024

Thank you Hide Pay, Thank you Andrea. Thanks to this application, I can utilize different payment systems for various products/categories. When I couldn't configure it myself, they assisted me promptly and we solved the issue together. I highly recommend it if you have the need.

HALICIZADE
United States
6 months using the app
Nextools replied May 7, 2024

Thanks you very much for your amazing review 😊

June 3, 2024

Love this app and what it does. Needed some help with the setup, Andrea got on a call and helped me super quick. Would recommend it 10/10

NUDIENT
Sweden
4 months using the app
Nextools replied June 4, 2024

Thanks you very much for your review 😊

May 14, 2024

Worth every penny. This has simplified what options we offer in the checkout.

For example; due to excessive fees involved, we don't allow orders paying with Finance to use discounts. So if a discount is applied to an order in the checkout, it won't show Finance as a payment option.

Exactly what we needed

Slam69
United Kingdom
4 months using the app
Nextools replied May 15, 2024

Thanks you very much for your amazing review 😊

June 11, 2024

We've found this app to be excellent and versatile. Andrea from HidePay support responded very fast when we were trying to figure out how to accomplish a certain task with different payment options based on variants. She was very knowledgeable and helped figure out a creative solution to our problem. In the end this works perfect for hiding the option of invoicing for product choices. Couldn't be happier with HidePay!

compliancesolutions
United States
22 days using the app
Nextools replied June 13, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

May 7, 2024

HidePay is a really useful app to better manage different payment terms for different groups of customers.
It helps in solving Shopify's shortcomings in managing payment methods.
The price, considering the usefulness of the app is negligible.

Customer support is responsive and will do everything to help you solve any poblems, as i experienced in my case.

100% approved!

Gamax
Italy
2 months using the app
Nextools replied May 8, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

April 2, 2024

This is an exceptional app which has recently undergone big improvements to its interface which makes it very easy to follow and implement payment rules. Highly recommend using it once migrated to extensibility checkout on shopify. I have to specifically mention Fabio who is a credit to the company and showed a very deep understanding of the app and shopify overall. He was more than happy to jump on a call immediately after my initial live chat enquiry. You don't get this level of service from the majority of apps in shopify. This is what separate the average apps from the best apps.

HARBOUR LIFESTYLE
United Kingdom
6 months using the app
Nextools replied April 3, 2024

Thank you very much for this amazing review, is such a pleasure to help our merchants 😊

April 29, 2024

it is all about after-purchase services. It is not only about price and function.

Andrea spent more than 2 hours on multiple sessions to enhance our checkout payment. We faced challenges in getting this for the Arabic language.

He created a new option in his app to enable the feature. Not only that, he was patient and available all over the day to help and support.

Really Appreciate the support and for now I can say I am 100% satisfied with the app function and post purchase services.

FNP KSA
Saudi Arabia
10 days using the app
Nextools replied April 30, 2024

Thanks you very much for your amazing review 😊

April 18, 2024

The support team has helped me a lot, even customizing features that didn't exist. We had to switch to a higher payment plan, but they modified the app to work the way we needed it to. Very attentive and friendly, and very fast response.

The app covers everything you need to edit payment methods, and show or hide the ones you need, either by markets or by countries.

PARIS/64
Spain
2 months using the app
Nextools replied April 19, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊