HidePay: Hide Payment Methods

HidePay: Hide Payment Methods

Reviews (368)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for enhancing checkout by customizing payment methods, ideal for B2B and multi-market operations. It effectively hides or reorders payment options and sets flexible rules based on market or customer type. The app integrates seamlessly with Shopify and is easy to set up. Customer support is praised for being responsive and professional, offering video calls and step-by-step guidance to optimize functionality.

April 16, 2026

Great app for Shopify markets - Best customer support! Helped me with my issue and fixed it for me. Highly recommend if you're looking for an app to show/hide different payment options for each market.

Bruun & Stengade
Denmark
Over 1 year using the app
Nextools replied April 16, 2026

Thank you very much for your review, we really appreciate your support 😊

April 29, 2026

App did not work as advertised. It appears that this app may be outdated or incompatible with recent updates. All of the user guide info also appears to be several years old and some no longer apply. Lastly, there was no option available to speak to a person to try and trouble shoot.

MTN Goat Ultralight
United States
About 2 hours using the app
Nextools replied April 29, 2026

Hi, we are sorry you had such an unfortunate experience, but our support contents are up to date, same for YouTube videos. Our live chat is inside the app active from 9AM TO 6PM CET timezone and we are always available by email. We are getting in contact with you to help solve your issue 😊

January 23, 2026

App does exactly what it needs to. Support has been quick and extremely helpful. Couldn't ask for much more.

AU Teams
United States
Almost 2 years using the app
Nextools replied January 23, 2026

Thank you very much for your review, we really appreciate your support 😊

February 17, 2026

Quick support, app works as intended.

Donsøer
Czechia
3 months using the app
Nextools replied February 17, 2026

Thank you very much for your review, we really appreciate your support 😊

January 16, 2026

Great experience overall. The customer support was very helpful and responsive, and the service was excellent. Everything was handled quickly and professionally. Highly recommend!

Blink Kuwait
Kuwait
Almost 2 years using the app
Nextools replied January 16, 2026

Thank you very much for your review, we really appreciate your support 😊

May 4, 2026

Sehr netter Support, nimmt sich Zeit und hilft professionell.

Womanifest AG
Switzerland
About 2 years using the app
Nextools replied May 4, 2026

Thank you very much for your review, we really appreciate your support 😊

April 15, 2026

Excellent application and outstanding customer support.

Game Apparel
United States
7 months using the app
Nextools replied April 15, 2026

Thank you very much for your review, we really appreciate your support 😊

January 13, 2026

Been using the service to rename and sort payment options for a long time. Got great help from Abhi today, setting up our new site

Lampconcept.se
Denmark
7 months using the app
Nextools replied January 13, 2026

Thank you very much for your review, we really appreciate your support 😊

December 5, 2025

We love hide pay and their support is great! Fabio is a super star helping us understand the app and its full capabilities!
Hide Pay is one of those Apps that you set up once and never have to think about it again! Hassle free and makes our check out experience easy and clean.
HUGE thank you to Fabio for the video call and screen share to explain everything! 5 stars

Lotus Imports Ltd
United Kingdom
About 1 year using the app
Nextools replied December 5, 2025

Thank you very much for your review, we really appreciate your support 😊

March 18, 2026

Absolutely impressed by the HidePay team! They took the time to fully understand my specific setup and worked hard to find a solution tailored to my needs. Very responsive, professional, and genuinely invested in solving the problem. Exactly the kind of support you hope for when running an online store. Highly recommend!

Powder
France
2 days using the app
Nextools replied March 19, 2026

Thank you very much for your review, we really appreciate your support 😊