Reviews (305)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize and control payment options, enhancing checkout efficiency and customer experience. It allows hiding specific payment methods based on conditions like geography or product type, simplifying the checkout process. The app is praised for its ease of use and reliability, with a support team noted for quick and effective issue resolution, improving payment processes and customer satisfaction.

November 20, 2024

Hidepay is such a great app! It makes customizing payment options for different markets so easy, which has been a total game-changer for us. The flexibility it offers is exactly what we needed to keep things running smoothly and give our customers the best experience.

The support team is amazing—always super helpful and quick to fix any issues we’ve run into. They really go above and beyond to make sure everything works perfectly.

Overall, we couldn’t be happier with Hidepay. It’s reliable, easy to use, and the support is brilliant! Definitely recommend it!

Scrummi
United Kingdom
8 months using the app
Nextools replied November 21, 2024

Thanks you very much for your review 😊

December 17, 2024

We've been using HidePay for months to reorder payment methods, hide some of payments based on certain conditions.

So far the app works perfectly.

The support team is very helpful and quick in case we need help.

Strongly recommend this app for checkout payment customisation.

Korendy Türkiye
Türkiye
About 1 year using the app
Nextools replied December 18, 2024

Thank you very much for your review 😊

January 15, 2025

Fantastic app and excellent support! Fabio was incredibly helpful when we encountered some issues. Highly recommended for managing complex payment rules with multiple conditions.

釜浅商店|合羽橋の包丁とキッチン用品専門店
Japan
12 months using the app
Nextools replied January 17, 2025

Thank you very much for such amazing review 😊

December 4, 2024

Fantastic app, fantastic support - 6 stars if possible.

+ to the extend of my knowledge, there is no other app available that is this capable in terms of customizing checkout.

Wavell.dk
Denmark
7 months using the app
Nextools replied December 5, 2024

Thanks you very much for your review 😊

January 28, 2025

It's a very easy-to-use app and very convenient.
Also, the support is very kind and answers all your questions politely.
If you're thinking about selling in BtoB, I definitely recommend it.

足爪セルフケアグッズ ひばり整爪店
Japan
About 1 month using the app
Nextools replied January 29, 2025

Thank you very much for your review 😊

December 23, 2024

Great app, great team of support. Both works like a charm of us with 6 markets enabled with multiple needs on hiding certain pay methods on markets.

Layered
Sweden
2 months using the app
Nextools replied December 24, 2024

Thank you very much for your review 😊

October 22, 2024

Great app to control which payment options to show and in which order. It was essentiall for our store, since we have different payment options for different GEOs, which can be easily done by this great app. They also have an amazing support, very quick, friendly and helpful.

RAUSCH AG KREUZLINGEN
Switzerland
11 months using the app
Nextools replied October 23, 2024

Thanks you very much for your review 😊

February 11, 2025

Great customer support & easy to use

GONG Galaxy
France
11 months using the app
Nextools replied February 12, 2025

Thank you very much for your review 😊

January 16, 2025

Super application et support au top ;)

Circle Shop | Avignon
France
9 months using the app
Nextools replied January 17, 2025

Thank you very much for your review 😊

October 28, 2024

Everything works fine. Had a small problem with a rule, but the support helped me very quickly! 5 / 5 Stars! :)

Better-Pack
Germany
About 2 months using the app
Nextools replied October 29, 2024

Thanks you very much for your review 😊