Reviews (306)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize and control payment options, enhancing checkout efficiency and customer experience. It allows hiding specific payment methods based on conditions like geography or product type, simplifying the checkout process. The app is praised for its ease of use and reliability, with a support team noted for quick and effective issue resolution, improving payment processes and customer satisfaction.

February 27, 2025

This app is really nice. Within the app it's possible to make better rules in your checkout than that's possible within Shopify's own app. I'm able to make if statements with different conditions to make sure that the right payment method is shown to our customers.

I had some difficulties regarding the setup, but the team from Hidepay helped me with it :)

2dekansje.com
Netherlands
9 months using the app
Nextools replied February 28, 2025

Thank you very much for your review 😊

January 7, 2025

Amazing App for Payment Control!

Hidepay is a game-changer! I use it to hide Klarna for orders with longer fulfillment times and for high-ticket items where I want to avoid paying 4-5% commission to certain payment providers. The app works flawlessly and has saved me a lot of hassle and fees.

The customer support is absolutely incredible! I had trouble setting it up initially, but their team stepped in and resolved everything within minutes. And the best part? All of this for the cost of a cup of coffee per month!

If I had to sum it up in one word: AMAZING!

BOLDER LOFT
Netherlands
About 2 months using the app
Nextools replied January 8, 2025

Thank you very much for such amazing review 😊

November 20, 2024

Hidepay is such a great app! It makes customizing payment options for different markets so easy, which has been a total game-changer for us. The flexibility it offers is exactly what we needed to keep things running smoothly and give our customers the best experience.

The support team is amazing—always super helpful and quick to fix any issues we’ve run into. They really go above and beyond to make sure everything works perfectly.

Overall, we couldn’t be happier with Hidepay. It’s reliable, easy to use, and the support is brilliant! Definitely recommend it!

Scrummi
United Kingdom
8 months using the app
Nextools replied November 21, 2024

Thanks you very much for your review 😊

December 17, 2024

We've been using HidePay for months to reorder payment methods, hide some of payments based on certain conditions.

So far the app works perfectly.

The support team is very helpful and quick in case we need help.

Strongly recommend this app for checkout payment customisation.

Korendy Türkiye
Türkiye
About 1 year using the app
Nextools replied December 18, 2024

Thank you very much for your review 😊

January 15, 2025

Fantastic app and excellent support! Fabio was incredibly helpful when we encountered some issues. Highly recommended for managing complex payment rules with multiple conditions.

釜浅商店|合羽橋の包丁とキッチン用品専門店
Japan
12 months using the app
Nextools replied January 17, 2025

Thank you very much for such amazing review 😊

January 28, 2025

It's a very easy-to-use app and very convenient.
Also, the support is very kind and answers all your questions politely.
If you're thinking about selling in BtoB, I definitely recommend it.

足爪セルフケアグッズ ひばり整爪店
Japan
About 1 month using the app
Nextools replied January 29, 2025

Thank you very much for your review 😊

December 4, 2024

Fantastic app, fantastic support - 6 stars if possible.

+ to the extend of my knowledge, there is no other app available that is this capable in terms of customizing checkout.

Wavell.dk
Denmark
7 months using the app
Nextools replied December 5, 2024

Thanks you very much for your review 😊

December 23, 2024

Great app, great team of support. Both works like a charm of us with 6 markets enabled with multiple needs on hiding certain pay methods on markets.

Layered
Sweden
2 months using the app
Nextools replied December 24, 2024

Thank you very much for your review 😊

February 18, 2025

Awesome tool, offering needed customisations in the checkout, letting you have full control. Must have tool for operating in multiple markets.

Great support team too, willing to go the extra length to get your customisations done neatly!

Thanks Ahbi / team!

LABFRESH
Netherlands
4 days using the app
Nextools replied February 19, 2025

Thank you very much for your review 😊

October 22, 2024

Great app to control which payment options to show and in which order. It was essentiall for our store, since we have different payment options for different GEOs, which can be easily done by this great app. They also have an amazing support, very quick, friendly and helpful.

RAUSCH AG KREUZLINGEN
Switzerland
11 months using the app
Nextools replied October 23, 2024

Thanks you very much for your review 😊