Reviews (307)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize and control payment options, enhancing checkout efficiency and customer experience. It allows hiding specific payment methods based on conditions like geography or product type, simplifying the checkout process. The app is praised for its ease of use and reliability, with a support team noted for quick and effective issue resolution, improving payment processes and customer satisfaction.

February 27, 2025

This app is really nice. Within the app it's possible to make better rules in your checkout than that's possible within Shopify's own app. I'm able to make if statements with different conditions to make sure that the right payment method is shown to our customers.

I had some difficulties regarding the setup, but the team from Hidepay helped me with it :)

2dekansje.com
Netherlands
9 months using the app
Nextools replied February 28, 2025

Thank you very much for your review 😊

January 15, 2025

Fantastic app and excellent support! Fabio was incredibly helpful when we encountered some issues. Highly recommended for managing complex payment rules with multiple conditions.

釜浅商店|合羽橋の包丁とキッチン用品専門店
Japan
12 months using the app
Nextools replied January 17, 2025

Thank you very much for such amazing review 😊

January 28, 2025

It's a very easy-to-use app and very convenient.
Also, the support is very kind and answers all your questions politely.
If you're thinking about selling in BtoB, I definitely recommend it.

足爪セルフケアグッズ ひばり整爪店
Japan
About 1 month using the app
Nextools replied January 29, 2025

Thank you very much for your review 😊

February 18, 2025

Awesome tool, offering needed customisations in the checkout, letting you have full control. Must have tool for operating in multiple markets.

Great support team too, willing to go the extra length to get your customisations done neatly!

Thanks Ahbi / team!

LABFRESH
Netherlands
4 days using the app
Nextools replied February 19, 2025

Thank you very much for your review 😊

March 4, 2025

Best support ever, fixed all problems fast :)

prekinis.lt
Lithuania
11 months using the app
Nextools replied March 5, 2025

Thank you very much for your review 😊

February 11, 2025

Great customer support & easy to use

GONG Galaxy
France
11 months using the app
Nextools replied February 12, 2025

Thank you very much for your review 😊

January 16, 2025

Super application et support au top ;)

Circle Shop | Avignon
France
9 months using the app
Nextools replied January 17, 2025

Thank you very much for your review 😊

February 11, 2025

Easy to set up and we had quick support from the team. Works like a charm!

Skintegra
Croatia
2 days using the app
Nextools replied February 12, 2025

Thank you very much for your review 😊

January 24, 2025

App is not working as expected.

Support only available through "in-shopify-mail" (no reply so far). By coincidence I messaged their support software because it is linked on the bottom of their app (why would you link them?).

BINS AND BOXES
Switzerland
About 1 hour using the app
Nextools replied January 25, 2025

Hi, we really apologize if you are not getting the most from HidePay. We sent you the instructions for the correct configuration by email, so you can correct your rule and ...

February 5, 2025

My live wouldn't be complete without this app!

FLÂNEUR
Netherlands
About 1 hour using the app
Nextools replied February 6, 2025

Thank you very much for such amazing review, we really appreciate your support 😊