Reviews (307)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to customize and control payment options, enhancing checkout efficiency and customer experience. It allows hiding specific payment methods based on conditions like geography or product type, simplifying the checkout process. The app is praised for its ease of use and reliability, with a support team noted for quick and effective issue resolution, improving payment processes and customer satisfaction.
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Great customer support & easy to use
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Super application et support au top ;)
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Everything works fine. Had a small problem with a rule, but the support helped me very quickly! 5 / 5 Stars! :)
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Easy to set up and we had quick support from the team. Works like a charm!
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Great app and very nice technical support. I recommend it! I
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It just works (and not only for Shopify Plus)! I had set a wrong configuration and Fabio from the support team suggested to hop on a call. Issue fixed in 5 minutes!
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Great!! an Excellent Support!
Works Perfect, easy to use
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Works exactly as intended. Support is quick and excellent. All praises!
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Nice app and nice customer service that helps me out.
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App is not working as expected.
Support only available through "in-shopify-mail" (no reply so far). By coincidence I messaged their support software because it is linked on the bottom of their app (why would you link them?).
Hi, we really apologize if you are not getting the most from HidePay. We sent you the instructions for the correct configuration by email, so you can correct your rule and achieve what you are looking for. The support is available through email and by in app chat during working days. Please let us know if with our instructions you solve your issue or you need any other support, we are also available for video chat support. Regards 👋🏻