HidePay: Hide Payment Methods

HidePay: Hide Payment Methods

Reviews (357)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the checkout process by customizing payment options based on specific conditions, ideal for businesses like B2B. It integrates seamlessly with Shopify, allowing easy configuration of payment rules and tailored display of payment methods. The app's performance is flawless, supported by a responsive team that offers detailed guidance, including video calls and screen sharing.

April 14, 2025

MYLA - Kalpten Gelen
United Kingdom
3 days using the app
Nextools replied April 15, 2025

Thank you very much for your review, we would appreciate any feedback you could provide to improve our app/service to reach 5 stars 😊

June 4, 2025

Bionera-IT
Germany
Over 1 year using the app
Nextools replied June 5, 2025

Thank you very much for your review 😊

September 10, 2024

Stoy
Denmark
6 months using the app
Nextools replied September 12, 2024

Thanks you very much for your review 😊

October 31, 2024

Robin Hat
Spain
15 days using the app
Nextools replied November 1, 2024

Thanks you very much for your review 😊

March 21, 2024

Magma
Hungary
4 minutes using the app
Nextools replied March 23, 2024

We are really sorry if something went wrong during the configuration of the app. We sincerely invite you to contact us to provide you support in getting HidePay working 😊

September 16, 2024

Aarke Sandbox
Sweden
About 2 hours using the app
Nextools replied September 17, 2024

Thanks you very much for your review 😊

February 27, 2024

Les Folies d'Eugenie
France
About 1 hour using the app
Nextools replied February 28, 2024

Thanks you for your positive review 😊

February 18, 2026

Easy to configure, flexible and helped us to realize important payment rules.

Eiderstedter Garnkontor
Germany
February 17, 2026

Abhi was super helpful and helping me disable shopify payments for a particular market. The app is working as expected!

Sacrasoul
United Kingdom
February 2, 2026

Very smart tool. You can define so many payment related things, it's hard to believe. Support was also excellent and very quick. Highly recommended.

Swiss Mountain Shop
Switzerland
14 days using the app
December 19, 2025

Very powerful tool!

lovable-proheadset-shop-w4kna
Sweden
About 17 hours using the app
December 4, 2025

app molto utile, assistenza clienti ottima e rapidissima nell'individuare e risolvere eventuali problemi/richieste; consigliatissima

Morano Store
Italy
December 2, 2025

There is no option to disable subscription. Just imagine it!

No real support option, only FAQs access.

WOW Park
Thailand
28 days using the app
November 12, 2025

Very fast and friendly help

Maneé Beauty
Austria
5 days using the app
Nextools replied November 12, 2025

Thank you very much for your review, we really appreciate your support 😊

November 10, 2025

Adorable Baby Monkeys For Rehoming
United States
September 15, 2025

hard to cancel plan

BONO Bite Vending Machine
United States
4 months using the app
Edited July 23, 2025

The Hidepay app is super lovely! I enjoy using it to enhance my Shopify store. It has made the checkout process seamless and efficient for our customers. What truly sets this app apart is its exceptional customer service. They go above and beyond to assist and ensure everything runs smoothly. I highly recommend the Hidepay app to any Shopify store owner. It's a game-changer!

FASHIONME.ME
Egypt
8 months using the app
Nextools replied October 19, 2023

Thanks you for your kind words, it's a pleasure help our customers 😊

October 4, 2024

xDrop Store
Slovakia
About 7 hours using the app
Nextools replied October 5, 2024

Thanks you very much for your review 😊

August 23, 2024

App super! , offre moltissime possibilità per nascondere i metodi di pagamento e molto altro Inoltre il team è super professionale e disponibile per ogni tua necessità.(Ho appena finito una call con loro in cui sono stati molto pazienti e mi hanno insegnato molto.) Anche i piani hanno costi super accessibili. Consiglio a tutti quest'app!

AirTurbo
Italy
22 days using the app
Nextools replied August 24, 2024

Grazie mille per la recensione 😊

August 9, 2024

Great Support- simple and easy to use. All i need for the cause.

Ved24 Företag
Sweden
Nextools replied August 10, 2024

Thanks you very much for your review 😊

June 13, 2024

Customer service is great. I had a trouble to setup something on my website but Fabio helped me and stayed with me long time to solve it. I recommend this app.

Imagina Y Compra
Spain
7 months using the app
Nextools replied June 14, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

April 13, 2024

The CS team provided timely and politely customer service even though problem is not resolved re: some restriction posted by Shopify. I would still recommend this apps and hopefully what I invested (I paid for annual plan) would cover those transaction fees that the business would have to pay without the help of this apps.

Free Little Bees
Hong Kong SAR
6 days using the app
Nextools replied April 15, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

March 6, 2024

It simply works - the Support is exceptional

Nocny Przewodnik™️
Poland
42 minutes using the app
Nextools replied March 8, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

March 5, 2024

Andrea Morone was of great help. The app is working pretty good. Thank you so much

Vixily
Morocco
2 days using the app
Nextools replied March 7, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

February 23, 2024

Very helpful and helped me step by step via chat and set everything up

FreshDesigns Factory
Germany
About 2 hours using the app
Nextools replied February 26, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

February 20, 2024

Very satisfied with both the app and the support! Andrea help me with an error I've made and got my rule working in seconds. Highly recommended

Oh Baby!
Greece
17 days using the app
Nextools replied February 21, 2024

Thank you for your positive feedback 😊

February 8, 2024

i tried to hide certain payment methods from my store, for other countries, and its working like its supposed to. its amazing. and support is very responsive, it took them a second to reply.

Nails Decor
Slovenia
About 3 hours using the app
Nextools replied February 9, 2024

Thanks you very much for your positive review 😊

January 22, 2024

fast repond + helpful stuff! Recommend!

WePeti
Slovenia
21 minutes using the app
Nextools replied January 23, 2024

Thanks you for your positive review 😊

December 13, 2023

DAELY
Lebanon
About 1 month using the app
Nextools replied December 14, 2023

Thanks you for your positive review 😊

November 29, 2023

Sportina Fashion Slovenija
Slovenia
7 days using the app
Nextools replied November 30, 2023

Thanks you for your positive review 😊

October 31, 2023

I am working with Klarna as one of my payment providers, but Klarna does not allow customers to pay gift cards using their service. This app does exactly what I need, in hiding the option for gift cards so it does not breach my contract. Very worth the small monthly fee. It also has many more options that could be used for many purposes to give you even greater control of your website and business. I needed some help to set up one of my rules, and Andrea was so quick and effective at helping me. If I could give more than 5 stars I would. I highly recommend this app for anyone.

Qubik Furniture
Canada
About 3 hours using the app
Nextools replied November 1, 2023

Thanks you for your kind words, our customers are our top priority 😊

October 23, 2023

The app does the job, as long as you are not using a plug in which creates draft orders. Andrea was very helpful and responded with almost no delay

Crescita Skin Sciences
Canada
About 1 hour using the app
Nextools replied October 24, 2023

Thanks you for your positive review, unfortunately the draft orders are still a limitations of the payment customizations that do not depends on HidePay, we hope too that will be overcome soon 😊

October 18, 2023

Simple setup and fast support. I can only recommend ;-)

nejkam.cz
Czechia
About 1 hour using the app
Nextools replied October 19, 2023

Thanks you for your kind words 😊

September 28, 2023

Completely met my expectations when trying it out. Needed to hide payment options based on the market. Certainly will help towards a great user experience for my buyers!

Easy Bakery Colombia
Colombia
9 days using the app
Nextools replied September 29, 2023

Thanks you for your kind words, it's a pleasure help our customers 😊

September 26, 2023

This app is great! It has helped customize checkout for schools and wholesale. I definetly recommend and customer service was very helpful. I spoke with Andrea Morone and they helped me work out exactly what I needed to show on my website.

JPD Co. by Suki Five
United States
About 3 hours using the app
Nextools replied September 28, 2023

Thanks you for your kind words, our customers are our top priority 😊

September 26, 2023

This Shopify app is simply amazing! The support team was also amazing. They were available to answer my questions and provide personalized assistance when needed. It's clear that the developers have put a lot of effort into this app and are dedicated to providing a quality product.

ZOE ONA
Luxembourg
About 2 hours using the app
Nextools replied September 28, 2023

Thanks you for your kind words, it's a pleasure help our customers 😊

September 20, 2023

Very speedy response and solved our issue.

Web Summit partner store
Ireland
About 2 months using the app
Nextools replied September 21, 2023

Thanks you for your kind words, it's a pleasure help our customers 😊

September 20, 2023

I didn't think reordering checkout options was possible off of the shopify plus plan, however it was! I utilised the live chat for help with getting the reordering sorted along with hiding payment options not available in certain countries. Thank you

SkulptCurve
United Kingdom
About 1 hour using the app
Nextools replied September 21, 2023

Thank you very much for the positive feedback 😊

September 15, 2023

Very good app

Renvi
Poland
About 1 month using the app
Nextools replied September 16, 2023

Thank you for your feedback and positive review 😊

August 23, 2023

The app is very useful, i have a store at shopify and it helped me a lot. Also the support team replies very quick. They reply the same day in most cases. Recommended!

Mujawharat & Co.
Uzbekistan
29 days using the app
Nextools replied August 24, 2023

Thanks you for your kind words, our customers are our top priority 😊

August 1, 2023

Hello, The seller did a perfect job helping me understand the app. I am very satisfied with my app, and I highly recommend this app! The quality of the seller's customer service is top-notch and very reliable. I would recommend this app to any business looking for an app to help them offer Net Terms to their B2B customers.

Super-Dry (03)
Canada
3 months using the app
Nextools replied August 2, 2023

Thanks you for your kind words 😊

July 25, 2023

Does exactly what I need it to do and the customer support was quick and helpful when there was a problem. Would recommend.

Chachikko
India
43 minutes using the app
Nextools replied July 27, 2023

Thank you for the positive feedback 😊

July 21, 2023

Great App - Needed support via Chat, but all problems solved easy. I like to use it and I am sure it will increase my conversion rate.

Man Cave Germany
Germany
About 1 month using the app
Nextools replied July 22, 2023

Thank you for the positive feedback 😊

July 13, 2023

Great App! Provides Merchants to customise the checkout page which Shopify does not provide by default. Thanks a lot! Highly recommend. Also provide with Live Chat Support...

MyTeam.lk
Sri Lanka
1 day using the app
Nextools replied July 14, 2023

Thank you for the positive feedback 😊

June 29, 2023

A big thank you to their support team, who were very responsive in helping me with a minor problem.
Well-deserved score!

ABBOTE
France
About 10 hours using the app
Nextools replied June 29, 2023

Many thanks for your kind review 😊

June 28, 2023

Guter support, konnte innerhalb von Minuten die Zahlungsmethoden bei speziellen Produkten ausblenden

Vali Vita MED GmbH
Germany
14 minutes using the app
Nextools replied June 28, 2023

Vielen Dank für Ihre positive Bewertung 😊

June 15, 2023

Diese App ist wirklich einfach zu bedienen. Darüber hinaus ist das Support-Team einfach großartig! Sie sind immer verfügbar und bereit, mir bei allen Fragen oder Problemen zu helfen, die ich habe. Insgesamt empfehle ich diese App jedem, der eine zuverlässige Lösung mit hervorragendem Support sucht.

maamia
Austria
About 1 hour using the app
Nextools replied June 15, 2023

Vielen Dank für die tolle Bewertung! Wir schätzen Ihr Feedback 😊

June 5, 2023

Pretty simple app, easy to set up, quick support, we had some issues in the very beginning, but they were all solved in minutes.

3-wines.com
Slovenia
About 1 hour using the app
Nextools replied June 5, 2023

Thank you for your kindly words, we are glad you liked the simplicity of HidePay 😊

Edited May 26, 2023

Die App funktioniert leider nicht.

Kunden ohne Tag können verstecke Zahlungsmethoden sehen.
Die einzige Funktion dieser App funktioniert nicht.

Dschinni Shisha
Germany
16 days using the app
Nextools replied May 16, 2023

--- UPDATE 05/27/2023 ---
We're sorry to hear that. We've looked into it and as discussed in chat it appears you're using a different checkout that isn't based on Shopify's native checkout, making it impossible for our app to function properly. You'll need to contact the developers of the app you're using to explore payment customization options. If you decide to use Shopify's native checkout, our app should work without any issues.

--- FIRST ANSWER TO 5* REVIEW ---
Thank you for your kind words and for acknowledging our outstanding support and app performance 😊

May 15, 2023

"The support is amazing, I got the issue fixed and the app is awesome. I recommend!"

i talked to them at night and a day both responded to me

keep up the good work <3

Shopaholicapp
United States
About 20 hours using the app
Nextools replied May 16, 2023

Glad to hear we were able to assist you in fixing up the issue quickly. Thank you for your review 😊

May 9, 2023

Support is awesome! And app works great. I recommend Hide Payment Methods to boost the conversion of ecommerce.

Baratón Express
Spain
42 minutes using the app
Nextools replied May 9, 2023

Thank you for such a positive review, we really appreciate your feedback 😊