Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage payment methods effectively, with features like hiding specific payment options and sorting their order. It's praised for its user-friendly interface, seamless integration with Shopify, and affordability. The customer support, particularly individuals like Fabio and Andrea, is often commended for their responsiveness and expertise. Merchants note that it has saved them time, money, and improved customer satisfaction.

March 28, 2024

Very good experience with customer care, the app is very good for shop that have many payments method. It's easy to use and very useful!

Vip Shop Selene
Italy
2 months using the app
Nextools replied March 29, 2024

Thank you very much for your feedback 😊

April 17, 2024

Andrea was amazing support. My requirements were setup in the app in minutes. He even told me to downgrade my plan to save money as I didn't need the advanced features.

Keebz N Cables
Australia
7 days using the app
Nextools replied April 19, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

March 2, 2024

Today we had a problem with configuring a larger number of markets in our store and the application owners quickly found solutions for us. Every support should look like this, especially on Saturday. Responsiveness 10/10! Recommed this one to anyone looking for good solution in affordable price ;)

HealthLabs
United Kingdom
8 days using the app
Nextools replied March 5, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

April 16, 2024

App works great and I just got a great experience with the support!

PANGAIA
United Kingdom
6 months using the app
Nextools replied April 17, 2024

Thanks you for your review 😊

March 18, 2024

It works very well. And the customer service is also very good. I recommand it!

UPERFECT
United States
10 months using the app
Nextools replied March 19, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

March 8, 2024

Great customer service! We appreciated that they took the time to understand our issue, work with the developer, and updated the app to help us resolve it.

Forever Ring
Canada
About 1 month using the app
Nextools replied March 10, 2024

Thanks you for your positive review 😊

February 9, 2024

I have been using this app for managing diverse payment methods across various products, shopping carts, and customer profiles, and I must say it's truly exceptional. The ease with which it allows me to hide specific payment options based on different criteria is a game-changer for my business.

What sets this app apart is its impeccable customer support. In case you encounter any issues, the live chat support is not only responsive but incredibly fast in addressing and resolving problems. The team behind this app goes above and beyond to ensure a seamless user experience.

The level of customization it offers for tailoring payment methods to specific products and customer segments is unparalleled. This has significantly improved the checkout process for my customers, resulting in higher satisfaction and increased conversions.

I highly recommend this app to anyone looking for a robust solution to manage and optimize payment methods. It's a five-star tool that has become an invaluable asset for my e-commerce business.

Battle Bear Trading Cards & Games
Germany
6 days using the app
Nextools replied February 10, 2024

Thanks you very much for your positive review, it's a pleasure help our customers 😊

April 4, 2024

Works well for hide/rename/sort payment methods!
Thanks so much!

Nordd Copenhagen
Denmark
4 months using the app
Nextools replied April 6, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

January 2, 2024

I recently integrated the Hidepay app into my Shopify store, and I couldn't be happier with the results. This app has truly revolutionized the way I handle payments, providing a seamless and secure experience for both me and my customers.

The user-friendly interface of Hidepay made the setup process a breeze. Within minutes, I was able to customize the app to fit my specific needs, offering a tailored payment solution for my e-commerce business. The flexibility and versatility of Hidepay ensure that it can adapt to a variety of business models, making it a valuable asset for any Shopify store owner.

What truly sets Hidepay apart, however, is their exceptional customer service. I encountered a minor issue during the setup process, and the Hidepay support team was quick to respond and incredibly helpful. They not only resolved my problem promptly but also went above and beyond to ensure that I fully understood how to maximize the app's features.

The dedication and professionalism of the Hidepay support team have left a lasting impression on me. It's evident that they prioritize customer satisfaction and are committed to providing top-notch assistance. In a world where customer service can make or break a business, Hidepay stands out as a shining example of excellence.

Overall, I highly recommend the Hidepay app to any Shopify store owner looking for a reliable and efficient payment solution. With its intuitive interface and unparalleled customer service, Hidepay has become an invaluable asset to my business. Thank you, Hidepay, for not only creating an outstanding app but also for delivering exceptional customer support!

Supplement Hub UK
United Kingdom
4 months using the app
Nextools replied January 3, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

April 17, 2024

The customer service team patiently helped me solve all my problems and finally achieved the results I wanted. A very good program.

Dorsanee Hair
Hong Kong SAR
8 days using the app
Nextools replied April 19, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊