Hosted Email
- Pricing
-
Free plan available
- Rating
- 4.1 (49)
- Developer
- Clover Apps Limited
Featured images gallery
Hosted Email app offers advanced email integrated directly in your store's admin panel.
Boost your credibility; nothing kills your credibility more as an online retailer than responding to customers from a free email address provided by Gmail, Hotmail or Outlook. Responding from email addresses on your own domain keeps trust high with your customers. Our email accounts are compatible with all modern email clients and mobile apps so you can continue using the same email client you always have. You can also receive and reply to emails directly from your store's admin.
- Email accounts on your own domain. Generic email does not look professional.
- Staff Control. Mailboxes can be restricted to chosen staff or open to all.
- Spam & Virus Protection. Get an extra layer of protection from malicious emails.
Languages
English
Categories
Channels
Workflow automation
Pricing
Email Forwarding
Free
- You can create aliases for free. These are email addresses that forward on to another address.
Email Account
$5 / month
- Each 10GB email account costs $5 a month.
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (49)
I have a very hard time accessing this email app that is supposed to be integrated via my shopify store. I am being asked for a user name and password - and I did not have to create that when obtaining the app. Their chat help is a bot that is not helpful. Getting tired of not being able to open my app like every other app I pay for - and having it work properly. Very poor customer service, very poor functionality.
Addition: Your response is wrong. I suddenly after months of accessing my email - was required to sign in with a password that didn't exist and was never required before. After literally days of trying to resolve the issue and so much back and forth, it become pointless to continue with such a flawed app. Good riddance.
Thank you for your feedback. The Hosted Email app does not require a username or password to load from your Shopify store, so the issue you encountered is likely to have been related to accessing webmail or setting up an email client or could have been a temporary issue with Shopify since they provide the authentication for the app.
It's impossible to say for sure because unfortunately, despite our support team’s willingness to assist, we were unable to resolve the issue due to the abusive and threatening nature of your messages and your unwillingness to provide sufficient details about the issue you were facing. Our chat system is AI-powered and successfully handles most queries. Our support ticket system is always available and is answered by our support team, who are dedicated to providing prompt and effective assistance.
We always strive to help every customer, but we cannot tolerate abusive or uncooperative behaviour, which makes it impossible for us to provide support.
We are unsure why you describe it as "literally days of trying to resolve the issue", as our support team replied to you 49 minutes after your initial threatening email and tried to help. Your second threatening email came in 2 hours 40 minutes later, which our support team replied to 19 minutes later, then you uninstalled the app.
easy to set up. poor quality, not really happy with the lack of ability. The design feels strait out of the 90's. it does the job. Personal opinion for me more than anything I think.
Thank you for taking the time to share your feedback. We appreciate your honest review.
We're sorry to hear that you're not entirely satisfied with the product. We would have loved the opportunity to address your concerns before you left this review. Customer feedback is crucial for us to improve our service.
It's important to note that you're currently using the first iteration of our app. Since your initial setup, we've released updates that address many of the issues you've mentioned. Unfortunately, due to the nature of email systems, we can't automatically upgrade your account without your action.
We'd be more than happy to assist you in updating to our latest version, which includes a more modern interface. Please reach out to our support team, and we'll guide you through the process.
Your satisfaction is important to us, and we're committed to providing a reliable and user-friendly email service. If you have any specific suggestions or would like to discuss your experience further, please don't hesitate to contact us directly.
Thank you again for your feedback. We look forward to the opportunity to improve your experience with our service.
Fast response from support team and the app is working correctly. Support set it up for me the same day and made sure it was working properly. Thanks!
Thank you for taking the time to leave us a review. It's great to hear you're pleased with the app and the service you received.
so Excited to use this hosting app thats already within shopify instead of going elsewhere. I had trouble setting everything up and they went in and did it for me! They are so helpful!
Thank you for your kind words. We're thrilled to hear that you are enjoying the app and finding our support helpful.
I purchased this app based on the reviews and it did not disappoint at all. I have no clue how to set up a hosted email and the team member that helped me Dan, was so patient, friendly and knowledgeable. Dan made the entire process easy and stress free and answered my many questions via live chat. I would highly recommend this hosted email to anyone starting out with Shopify. The instructions and the dashboard are also very user friendly and installation on devices such as your iPhone is so straightforward. What seemed like a scary task turned out to be a breeze thanks to the amazing customer service.
Support
App support provided by Clover Apps Limited.
Or visit their support portalResources
Developer
Clover Apps Limited, H1 Peek Business Centre, Bishop's Stortford, CM23 5RG, GB
Launched
July 23, 2020
More apps like this
