Hosted Email

Hosted Email

Free plan available
Rating (4.5)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

July 23, 2020

Languages

English

Hosted Email app offers advanced email integrated directly in your store's admin panel.

Boost your credibility; nothing kills your credibility more as an online retailer than responding to customers from a free email address provided by Gmail, Hotmail or Outlook. Responding from email addresses on your own domain keeps trust high with your customers. Our email accounts are compatible with all modern email clients and mobile apps so you can continue using the same email client you always have. You can also receive and reply to emails directly from your store's admin.

Boost your credibility; nothing kills your credibility more as an online retailer than responding to customers from a free email address provided by Gmail, Hotmail or Outlook. Responding from email addresses on your own domain keeps trust high with your customers. Our email accounts are compatible with all modern email clients and mobile apps so you can continue using the same email client you always have. You can also receive and reply to emails directly from your store's admin. more
  • Email accounts on your own domain. Generic email does not look professional.
  • Staff Control. Mailboxes can be restricted to chosen staff or open to all.
  • Spam & Virus Protection. Get an extra layer of protection from malicious emails.

Pricing

Email Forwarding

Free

  • You can create aliases for free. These are email addresses that forward on to another address.

Email Account

$5/month

  • Each 10GB email account costs $5 a month.

Email Forwarding

Free

  • You can create aliases for free. These are email addresses that forward on to another address.

Email Account

$5/month

  • Each 10GB email account costs $5 a month.

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

45 reviews

Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
January 12, 2024

This is an easy to use, simple, email service which is perfect for me. I am writing this review today because this week, Shopify updated which unintentionally shut down Hosted Email 24 hours. Normally, I never have issues with Hosted Email. I found a way to email them via the support system and told them I won't get any email they send me but wanted to let them know their app down. A customer service rep called me right away and let me know what was happening. He helped me sign in on the website version of the email service. They also emailed after Shopify fixed the problem on their end to let me know what happened. I have to say the customer service was very polite, helpful and kind. Very nice company.

ORGANMASTER SHOES
United States
About 3 years using the app
Clover Apps Limited replied January 15, 2024

Thank you for your appreciation. We're glad to hear you're happy with the app and the support.

January 13, 2024

Excellent service, we have been working together for almost 3 years and we have never had any major problems. And if we had, we got a quick and efficient solution. AWESOME!

Frenchie Complex
United States
Over 2 years using the app
Clover Apps Limited replied January 15, 2024

Thank you for your appreciation. We're glad to hear you're happy with the app and the support.

Edited January 22, 2024

Good customer service. Very responsive to questions and issues. It's directly integrated into Shopify so that helps. Only thing I am not 100% happy with is spam filtering. It could be better. Wish it had the same filtering and flagging for spam that GSuite uses.

FITBODY.com
United States
Over 2 years using the app
Clover Apps Limited replied November 7, 2023

We apologise for the inconvenience caused by our spam filter. We would like to address your concern and clarify that we are currently aware of only one request for assistance regarding this issue. We apologise if there was any miscommunication in addressing your concerns.

Our team works continually to improve our system to better meet the expectations of our users. In the communication we had with you yesterday you stated that it was adequate to move the items flagged as SPAM into the junk folder. Has this not happened or is that now unsatisfactory to you? Please let us know if you would like to discuss this further.

October 16, 2023

Just installed Hosted Email and my first inquiry received an instant, informative reply. So far so good guys thanks.
Lee

Charge Them Up
United States
About 1 month using the app
Clover Apps Limited replied October 18, 2023

Thank you for your appreciation. We're glad to hear you're happy with the app and the support.

July 21, 2023

Worked for a couple of years, dealt with some delayed emails and had to physically check emails via Webmail. This past week we started getting a 20+ return to sender emails. Support asked me to re-connect and check all of my settings. Did that, waited 48 hours and still having issues. Super frustrating, looking at different email host.

Tecnocraft Composites
United States
Over 2 years using the app
Clover Apps Limited replied July 23, 2023

We're sorry you've experienced these problems, although at this stage, it's unclear if the problem actually lies with our app or an issue in your Gmail account or settings as we have many users that also use the send mail as feature of Gmail and nobody else is reporting problems and we have been unable to reproduce your issue in a test Gmail account.

We have been doing our best to resolve this and your support ticket is still open and awaiting a response from you. If you'd prefer to move to another provider instead, you are of course free to do so and can cancel your service without without further charge by just uninstalling the app.

About this app

Launched

July 23, 2020

Languages

English

Built by Clover Apps Limited

About Clover Apps Limited

4.5 average rating

3 years building apps for the Shopify App Store

Clover Apps Limited, H1 Peek Business Centre, Bishop's Stortford, CM23 5RG, GB

Support

Send a message

+441279797143

support@cloverapps.io

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