Hosted Email
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Highlights
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Use directly in Shopify admin
About this app
Hosted Email app offers advanced email integrated directly in your store's admin panel.
Boost your credibility; nothing kills your credibility more as an online retailer than responding to customers from a free email address provided by Gmail, Hotmail or Outlook. Responding from email addresses on your own domain keeps trust high with your customers. Our email accounts are compatible with all modern email clients and mobile apps so you can continue using the same email client you always have. You can also receive and reply to emails directly from your store's admin.
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Email accounts on your own domain. Generic email does not look professional.
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Staff Control. Mailboxes can be restricted to chosen staff or open to all.
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Spam & Virus Protection. Get an extra layer of protection from malicious emails.
Pricing
Email Forwarding
Free
- You can create aliases for free. These are email addresses that forward on to another address.
Email Account
$5/month
- Each 10GB email account costs $5 a month.
Email Forwarding
Free
- You can create aliases for free. These are email addresses that forward on to another address.
Email Account
$5/month
- Each 10GB email account costs $5 a month.
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
43 reviews
Worked well for a bit, but the spam filter is absolute garbage. I'm getting over 100+ spam emails per day and no way of filtering effectively. I've complained a number of times but no response. I'll be switching to G-Suite with Google.
We apologise for the inconvenience caused by our spam filter. We would like to address your concern and clarify that we are currently aware of only one request for assistance regarding this issue. We apologise if there was any miscommunication in addressing your concerns.
Our team works continually to improve our system to better meet the expectations of our users. In the communication we had with you yesterday you stated that it was adequate to move the items flagged as SPAM into the junk folder. Has this not happened or is that now unsatisfactory to you? Please let us know if you would like to discuss this further.
Just installed Hosted Email and my first inquiry received an instant, informative reply. So far so good guys thanks.
Lee
Thank you for your appreciation. We're glad to hear you're happy with the app and the support.
Worked for a couple of years, dealt with some delayed emails and had to physically check emails via Webmail. This past week we started getting a 20+ return to sender emails. Support asked me to re-connect and check all of my settings. Did that, waited 48 hours and still having issues. Super frustrating, looking at different email host.
We're sorry you've experienced these problems, although at this stage, it's unclear if the problem actually lies with our app or an issue in your Gmail account or settings as we have many users that also use the send mail as feature of Gmail and nobody else is reporting problems and we have been unable to reproduce your issue in a test Gmail account.
We have been doing our best to resolve this and your support ticket is still open and awaiting a response from you. If you'd prefer to move to another provider instead, you are of course free to do so and can cancel your service without without further charge by just uninstalling the app.
Left several support tickets, no reply. Emails get returned to sender for outgoing. It's also setup properly so their servers have a glitch.
Hello,
Thank you for your feedback regarding our Shopify app. We strive to provide our customers with quick, efficient, and reliable support, and are sorry to hear that you haven't received the support you needed.
We do show records of two tickets being submitted on June 4th at 7:34AM and May 31st at 4:06AM, both of which were answered the same day within a reasonable amount of time to your gmail email address. We can see that you have not accepted our collaborator access request that was sent directly via Shopify, in order to more efficiently resolve your issues.
In both ticket responses, we noted that DKIM and SPF records are currently not set up for the related domain. By setting up DKIM and SPF records, your emails will be ensured to validate and come from your domain. This will ensure that they are not being marked as spam nor being returned to sender. We cannot directly resolve this without the collaborator access.
We are committed to helping you and apologise for any inconvenience that this has caused. Please reach out to us at your earliest convenience so we can assist you further.
Kind regards,
Daniel
This is a great app for email in Shopify! I had a legacy email address that I had been using for years through another provider. I had issues getting it to work together with this app with the contact form due to an issue on Shopify's end. Jack acknowledged the issue on their side and knew how to fix it. Jack helped solve the problem and got everything squared away and working. Good customer service!
Thank you very much for your review. We're glad we were able to help you resolve your problem.
About this app
Built by Clover Apps Limited
About Clover Apps Limited
4.1 average rating
3 years building apps for the Shopify App Store
Clover Apps Limited, H1 Peek Business Centre, Bishop's Stortford, CM23 5RG, GB
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