Reviews (82)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly value this app for its ability to enhance understanding of customer behaviors and boost conversion rates. It features visitor recordings, heatmaps, session captures, and feedback tools, all easy to install and use. The app is praised for its fast performance and responsive support team. A free version offers valuable insights for budget-conscious businesses, making it essential for optimizing user experiences.
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Be careful with this app.
Charged me for months without sending emails - and without showing it in shopify.
Lost over 500€ - without even using the app. Then they have a no refund policy (you only have that when refunds are skyrocketing and your product is kind of useless). Only way to get in contact is with a ai bot.
Save yourself some money and time and don't use this.
PS - I didnt use the software for 3 months (and still paid) due to how poorly it works.
Hello,
Not sure if you have our app confused with another. You only installed our application for the first time 4 months ago, which would be $4 USD total charge, and you have never reached out before. We are happy to provide refunds if there was no app usage. Please let use know, Thanks.
impossible to figure out how to cancel and unsubscribe from payments
Hi, like most Shopify apps you just simply uninstall our app to cancel your Shopify subscription of it. If you have any questions, please reach out.
L'application est exclusivement en anglais. Ce qui peux rendre complexe l'inscription et la recherche du code.
top
Easy to do, 3min installation
very good!
kolay kurulum
seemed easy ..
I am in love with this app! Best investment you will ever make for your small or medium business(maybe large too) Mine is small and it really helps me to understand the behaviors of my customers. Customer service is TOP! I had a bug and they fixed it in a day!
Sehr nice