Hotjar Install , 86 reviews

Overall rating
3.1
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 19% of ratings are 1 stars
September 9, 2019

I use this app to review the visitor recordings. Getting insight on how your customers navigate your site is imperative. It also provides visibility to errors on your pages that your customers are experiencing.

solowomen
United States
Almost 2 years using the app
March 20, 2019

Very easy to install. Done in a minute! I would recommend this to everyone who has no real experience in coding :)

PELOTON DE PARIS
Belgium
Over 1 year using the app
April 7, 2019

Brilliant app, provides a huge insight into customer behaviour,
pity we can not show behavior in the checkout pages

Saji Shop
France
Over 1 year using the app
July 13, 2020

Love it. Incredibly valuable insights at a highly affordable cost. Would recommend to folks getting started on their e-comm journey in particular.

Fyrian
Australia
About 1 year using the app
Edited June 23, 2020

slick little app. I love it. thank you. Would be nice if there were some more visual text chat options (ie: if we could drag it to the part of the screen we want so it doesnt get in the way with our website design). However, still 5 star app.

loving the new-ish pricing model too!

thank you

ORGANIC 1 Co.
United States
12 months using the app
April 4, 2019

Brilliant app, has helped us improve our customer experience massively, provides a huge insight into customer behaviour

Avirida
Australia
11 months using the app
July 25, 2018

This tool is a serious upgrade from the analytics system we were using previously. You can watch all your viewers' navigation techniques to see what part of the site is preventing them from making a purchase (on every device and platform). It even tracks their mouse! We've watched people buy our game as well as a few of our other comedic services from the recordings that were captured using this app, and it's honestly kind of addicting. They could charge much more than they do. We're so glad this is available for Shopify.

Dead Ends Entertainment
United States
10 months using the app
June 10, 2019

Works great. Wish it was easier, or they had pre-built heat maps for add to cart, initiate, checkout, purchase, ect

The Hackable Life
United States
8 months using the app
October 24, 2018

Great app, definitely recommend it! It is a great sidekick to Google Analytics. Collect feedback and see what visitors are doing.

Muci Buci
Slovenia
8 months using the app
May 29, 2019

great app, easy to use, helpful and fast, even the free plan is greate ..................................

best price hunting
Morocco
8 months using the app