Hotjar Install & Addon

Hotjar Install & Addon

by Dualsided

Truly understand how your visitors interact on your site.

4.2 of 5 stars(27 reviews)

One-click install

Install Hotjar on your Shopify store without any development or Theme editing.

Shopify integration

Automatically associate Hotjar recorded sessions to Shopify orders and logged in customers.

Learn more about your users.

Hotjar is the way to truly understand your site visitors. Visually see how they interact through heatmaps, video recordings, and feedback.

About Hotjar Install & Addon

Easy Hotjar install with Shopify integration.

This app installs Hotjar into your Shopify store and integrates with automated association of Hotjar recorded sessions to Shopify Orders and Customers.

What this app does: 1. Installs Hotjar to any Shopify theme. No manual theme editing required. 2. Automatically associates any Hotjar recorded session to placed Shopify Order or logged-in Customer record.

Hotjar is a new and easy way to truly understand your web and mobile site visitors.

  • Heatmaps: Visualize behavior – Understand what users want, care about and do on your site by visually representing their clicks, taps and scrolling behavior – which are the strongest indicators of visitor motivation and desire.
  • Visitor Recordings: See what your users see – Eliminate guesswork with Recordings of real visitor behavior on your site. By seeing your visitor’s clicks, taps and mouse movements you can identify usability issues on the fly and issues they encounter.
  • Conversion Funnels: Where are your visitors dropping off? – Find the biggest opportunities for improvement and testing by identifying on which page and at which step most visitors are leaving your site.
  • Form Analysis: How are your forms used? – Improve online form completion rates by discovering which fields take too long to fill, which are left blank, and why your visitors abandon your form and page.
  • Recruit Test Users: Use your own audience for user testing – Recruit the best possible participants for user research and testing directly from your site. Collect profiling information, contact details and offer a gift in exchange for their help.
  • Feedback Polls: Understand the reasons behind behavior – Improving the performance and experience of your website starts with understanding what your visitors want and what's preventing them from achieving it. Target questions to specific visitors anywhere on your web and mobile site.
  • Instant Feedback: Instant visual feedback – Give your visitors an easy way to leave instant visual feedback on your website or app. See what people love and hate, identify issues, and find opportunities for growth.
  • Surveys: Get to know your audience better – Build your own responsive surveys using an easy editor. Collect responses in real-time from any device. Distribute your surveys using web links, emails or invite your visitors just before they abandon your site to uncover their objections or concerns.

This app is FREE to install and use with a Hotjar account.

Hotjar has Free and Paid accounts. See for details.

Integrates with

  • Hotjar

See the app in action

Explore how the app works in an example store.

View example store

Media gallery



External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.


Overall rating
4.2 of 5 stars
Based on 27 reviews

  • 5 of 5 stars
    70% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    4% of ratings are 2 stars
  • 1 of 5 stars
    15% of ratings are 1 stars

Most recent reviews

Petswear Shop

Useless, it won't connect my store to hotjar so what's the point? I need to fill 100 characters so there you go


Interesting app. Love the feedback button for customers. The heat maps and videos are interesting. Shows alot.

The all new style store

I love this app already it has nice feature designs that allows my customers to rate my store according to its performance. I gave it a 4 out of 5 because i had just installed it to see if it will be of more good.