Reviews (590)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, notably from agents like Amber, Alisa, and Victor. It integrates smoothly with platforms like Shopify and WooCommerce, enhancing store management and order fulfillment. The app is user-friendly, offering efficient product sourcing and reliable shipping, which boosts customer satisfaction. Merchants appreciate the wide range of quality products at competitive prices, custom packaging options, and the dedicated personal agents that help streamline business processes.

April 12, 2024

Absolutely fantastic service from Hypersku! Bonnie went above and beyond to assist me. Their dropshipping solutions are top-notch. Highly recommend!

Leillon
Germany
2 months using the app
etailerhub replied May 30, 2024

Hi Leillon,

Absolutely fantastic service – we love to hear that! Thank you for your positive review of HyperSKU and our dropshipping solutions.

Bonnie going above and beyond to assist you is a great example of the dedication our team has to customer satisfaction. We appreciate you recognizing her efforts.

Best Regards,
HyperSKU Team

Edited June 27, 2024

The customer support, especially Alisa, and the team were good and everything was well managed by the customer service support team
The team also guide me through some of my difficulties and work out the problems together

Mr. DepartmentStore
Hong Kong SAR
About 1 year using the app
etailerhub replied March 8, 2024

Hi Mr. DepartmentStore,

Absolutely delighted to hear your positive feedback! Thank you for taking the time to share your experience with us. We're committed to providing excellent service and are thrilled that we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future.

If you ever need assistance, don't hesitate to reach out. Thanks again for choosing us!

HyperSKU Team

April 25, 2023

Hypersku has completely transformed my business. I’ve been using Hypersku for about 7 months now and all I can say is that I’ve never experienced a great experience until I downloaded this app. Bonny and Samantha make this app a smooth process and are fast and reliable. No other fulfillment app has ever been this amazing! I have a quote for my products within minutes!

Zakuda
United States
About 1 year using the app
etailerhub replied April 27, 2023

Hi Zakuda,

Thank you very much for your kind words regarding your experience with HyperSKU. We are delighted to hear that our platform has been instrumental in transforming your business and providing you with a smooth and reliable fulfillment process.
So glad to hear that our team members, Bonny and Samantha, have exceeded your expectations in delivering timely and efficient service. We strive to continue providing you with a seamless and hassle-free experience, including fast and accurate quotations of your products.
We look forward to continuing to serve you.

- Victoria from HyperSKU team

November 2, 2023

Amazing service. The help you with everything that you need. They also reply quickly to your messages. Don't hesitate and start using HyperSKU!

Bolma
Netherlands
About 1 year using the app
Edited July 25, 2024

However, since joining the support group, there have been frequent issues with the warehouse. I often have to ask daily about the status, and unfortunately, the shipping times are not being met. In the beginning, everything was running smoothly, but the quality has unfortunately been steadily declining.

Tierfreund Plus
Germany
4 months using the app
etailerhub replied April 2, 2024

Hi [Tierfreund Plus,

Thank you for the kind words! We're delighted to hear that HyperSKU met your expectations for a reliable dropshipping app. Victor's dedication to providing excellent support is truly valuable, and we're happy he's exceeded your expectations.

A user-friendly interface, efficient product management features, and responsive support are all key components of a successful dropshipping experience. We're glad Victor's expertise has helped you streamline your business operations.

Thank you again for the high praise! We look forward to continuing to support your success.

Best Regards,
HyperSKU Team

December 29, 2023

Lizzie at Hypersku is a hard worker and is always there for us when we need changes or help. She deserve a BIG Raise for how hard she works. Thank you Lizzie for everything you do for us!!! I highly recommend Hypersku and working with Lizzie as your agent at Hypersku.

happiestgiftplace
United States
About 1 year using the app
etailerhub replied January 9, 2024

Hi happiestgiftplace,

Thank you for your kind words and recommendation! We truly value your feedback and are thrilled to hear about your positive experiences with HyperSKU. Our team is dedicated to providing excellent service, efficient communication, and reliable order fulfillment.

We appreciate your trust in us and are here to support your business every step of the way. If you ever have more questions or need assistance, feel free to reach out.
Thanks again for choosing HyperSKU!

Best Regards,
HyperSKU Team

Edited November 21, 2022

Amazing service. Works perfectly. Easy to use interface, payments goes smoothly, great agents who always find what I am looking for, and so on. App is just installed, and then it works. Very nice! Ask for Jane and Miki and you will have the best help there is!

pinkiepad
Sweden
About 1 year using the app
etailerhub replied November 21, 2022

Hi pinkiepad, glad to hear you enjoy our app! Thank you for your kind words, they encourage us to keep doing our best. So glad to hear that Jane and Miki were able to solve your inquiries promptly. We’ll make sure we pass your kind words along to them, who we know will be delighted to read your comment. Have a lovely day!
- Victoria from HyperSKU

October 7, 2023

I've been thrilled with this app, particularly its seamless Shopify integration. The real-time updates and automated order fulfillment have been transformative for my business. Though there are occasional issues with stock inventory and customer service, the product sourcing services and rapid response times overwhelmingly compensate. A must-have for anyone in e-commerce!

FlightDeck Essentials
Canada
About 1 year using the app
November 5, 2023

I just love HyperSku. The main reason is it's support system, customer service is the best. They always help you and solve your problem right away. The best, it's a game changer.❤️❤️

HealthEase Australia
Australia
About 1 year using the app
etailerhub replied March 8, 2024

Hi HealthEase Australia,

Absolutely delighted to hear your positive feedback! Thank you for taking the time to share your experience with us. We're committed to providing excellent service and are thrilled that we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future.

If you ever need assistance, don't hesitate to reach out. Thanks again for choosing us!

HyperSKU Team

November 16, 2021

Great app and great support from the team. My agent is always responsive and on top of things! 10/10

OK Brands.
United States
About 1 year using the app
etailerhub replied August 19, 2022

Hello OK Brands, thanks for spending your valuable time to leave us the review! We really appreciate that.
It's always encouraging to get positive feedback from clients.

Thank you again for your recognition and trust!
We will try our best to bring you high-standard services as usual.
Best wishes!