Reviews (576)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, notably from agents like Amber, Alisa, and Victor. It offers seamless integration with Shopify and WooCommerce, boosting business efficiency and simplifying management. The platform is recognized for its fast shipping, effective order fulfillment, and user-friendly interface suitable for all experience levels. Additionally, it provides quality product sourcing, custom packaging, and branding options, helping merchants enhance their brand identity. The app's cost-effective pricing structure, with no monthly fees, also contributes to increased business profitability. Merchants recommend it for its reliability and positive impact on business growth and customer satisfaction.

April 12, 2024

Absolutely fantastic service from Hypersku! Bonnie went above and beyond to assist me. Their dropshipping solutions are top-notch. Highly recommend!

Leillon
Germany
2 months using the app
etailerhub replied May 30, 2024

Hi Leillon,

Absolutely fantastic service – we love to hear that! Thank you for your positive review of HyperSKU and our dropshipping solutions.

Bonnie going above and beyond to assist you is a great example of the dedication our team has to customer satisfaction. We appreciate you recognizing her efforts.

Best Regards,
HyperSKU Team

December 20, 2023

im really happy to have HyperSKU as supplier. Thank you very much!!!! Best recommends for you!!

ActiveStyle Pro
Germany
7 months using the app
etailerhub replied January 9, 2024

Hi ActiveStyle Pro,

We appreciate you taking the time to share your positive experiences with HyperSKU!

If there's anything else you need or if you have more feedback to share, feel free to let us know. Thank you for choosing HyperSKU!

Best Regards,
HyperSKU Team

August 15, 2024

har fått höra av polare att den här sidan är bra så det var utan tvekan för mig att jag måste testa denna sidan

My Store
Sweden
6 days using the app
etailerhub replied August 29, 2024

Hi there,

Tack för din recension! Det är fantastiskt att höra att dina vänner rekommenderade vår plattform, och vi är glada att du valde att testa oss. Om du behöver någon hjälp eller har frågor, tveka inte att kontakta oss. Vi finns här för dig!

Best regards,
HyperSKU team

December 28, 2023

Their support is great! Answers all your questions super fast, everything is clear. Their prices are good, delivery times very correct. I highly recommend them.

Invictora
France
6 days using the app
etailerhub replied January 9, 2024

Hi Invictoria,

Thank you for your kind words and recommendation! We truly value your feedback and are thrilled to hear about your positive experiences with HyperSKU. Our team is dedicated to providing excellent service, efficient communication, and reliable order fulfillment.

We appreciate your trust in us and are here to support your business every step of the way. If you ever have more questions or need assistance, feel free to reach out.
Thanks again for choosing HyperSKU!

Best Regards,
HyperSKU Team

December 29, 2023

One of the best fulfillment services outside of aliexpress.

Crave Fancy
United States
9 months using the app
etailerhub replied January 9, 2024

Hi Crave Fancy,
We're delighted to hear you consider us one of the best fulfillment services outside of AliExpress! Your satisfaction is our priority, and we look forward to continuing to meet your expectations.

Best Regards,

HyperSKU Team

August 18, 2024

good

CARRX
Netherlands
3 minutes using the app
December 6, 2023

I am satisfied with the products I have received and everything but the communication with the agenda takes too long

Muskinz
Germany
3 months using the app
etailerhub replied January 18, 2024

Dear Muskinz,

Thank you for taking the time to share your feedback. We're delighted to hear that you're satisfied with the products.

We genuinely appreciate your input about the communication duration, and we apologize for any inconvenience caused. Our team is committed to improving our services continuously. To better understand your experience and explore ways to enhance our communication, we would appreciate it if you could provide more details or specific instances.

Your insights are invaluable, and we want to ensure that your future experiences with us are even more positive. If there's anything specific you'd like us to address or improve upon, please feel free to email support@etailerhub.com and share.

Thank you for choosing HyperSKU. We look forward to serving you better.

Best Regards,
HyperSKU Team

April 3, 2024

Very good job!

שעונים & תכשיטים BERILINE
Israel
6 months using the app
etailerhub replied May 30, 2024

Hi BERILINE,

Thank you for your positive feedback! We appreciate you letting us know we're doing a very good job. We're always striving to improve and value your continued business.

Best Regards,
HyperSKU Team

May 6, 2024

nice app

sweethome1028
Hong Kong SAR
4 months using the app
December 13, 2023

This was by far my worst business decision yet. I'm fairly new to dropshipping, but not business and the way these people do business is super shady. I ordered products over a month ago that I never received, because THEY shipped it in an oversized box and it was returned to sender. Rookie mistake for a so-called logistics company and then refused to refund me or express ship it. They simply stated "it will get there eventually". I requested simple things from my agent Bonnie that would take days and her response was simply "we're busy". When I asked to speak to someone in management, she said that "management doesn't speak to customers". Immediately severed all ties after that. I lost thousands in photoshoot and product purchases because of their lack of customer support. People can say what they want about CJ, but what took Bonnie two weeks to achieve for me CJ accomplished in an hour and a half. If you want real success, stay away from this place.

The Side Chick Shop
United States
7 days using the app
etailerhub replied January 18, 2024

Dear The Side Chick Shop,

We sincerely apologize for the challenges you've faced, and we appreciate your candid feedback. It's disheartening to hear about your negative experience, and we understand the impact it has had on your business.

We take your concerns seriously, and we're committed to addressing them promptly. Our team is conducting a thorough investigation into the issues you've raised, particularly the shipping complications and the communication delays with your agent.

Thank you for bringing this to our attention. We value your business and are committed to earning back your trust.

Best Regards,
HyperSKU Team