Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its image compression feature that enhances website loading speed without sacrificing image quality. Many find the free version meets their needs. It's noted for improving SEO, boosting website speed score, and automatically optimizing future product images, saving time and effort. The support team is frequently commended for their prompt and effective help.

January 20, 2023

App stuck on first job and keeps loading for days.
Support didn't answer my ticket for 6 days.
I requested a refund.

Qactus - LED rasvjeta
Croatia
6 days using the app
October 11, 2022

Upgraded to the paid plan to use a particular feature, but the app refuses to unlock those features and still has me on the free version despite the charge going through. Tried in multiple browsers. I've reached out twice through two different methods to support with no response. Fully agreed with other reviews that this app is a scam. Use something else.

Kolorspun
United States
4 days using the app
June 29, 2021

I moved to the paid plan just for "Convert PNG to JPG" which actually doesn't work. I've sent them screenshots but no reply.

Customise it
New Zealand
3 days using the app
June 2, 2019

Don't bother, this app doesn't work and the support is non-existent. What a waste of time and effort!

Frinje
United States
2 days using the app
Squirai Technology Ltd. replied July 14, 2019

We are sorry that you had unhappy experience with our app. Our developer team has reached out to you to ask for checking the issue on your site, hope you would get back to us.

June 5, 2019

This app just won't work everytime i download it. The page won't even load and it tells me to re-login, I do then nothing happens yet again.

What Fashion Wants
United Kingdom
About 23 hours using the app
Squirai Technology Ltd. replied July 14, 2019

We are sorry for your unhappy experience. We did solve the problem right after realizing it, hope you could get back to us.

September 20, 2020

Pathetic app. Actually made my site speed slow as compared to before. Pathetic customer support. Have asked for refund.

A10 SHOP
India
About 15 hours using the app
Squirai Technology Ltd. replied September 21, 2020

Sorry for not being around last night when you reached us. Please manage to drop us emails within our working hours so we can give you the quickest service. No worries that the app does not slow down your site at all. We also send you a follow-up email to explain it fully and recommend you the next step to deal with it. Please check your mail box for email from Secomapp team. Many thanks.

January 19, 2023

need a refund, app did not allow me to pick from all images to change to png, it only allows for choices to be done if it is on a product. i will change my review once refund is done. thank you

Otherworlds Market
United States
10 minutes using the app