Reviews (456)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use and efficiency in dropshipping, particularly noting its quick product importation from platforms like Etsy and Alibaba. The app is highlighted for its user-friendly interface that simplifies online store operations. Customer support, especially from individuals like Mike, is frequently commended for being responsive and helpful, even during off-hours and holidays. Merchants appreciate the app's affordability and smooth performance, which facilitates effective product synchronization across various platforms. While it offers robust features like importing product images and videos, some merchants wish for more comprehensive media importing options. The app is valued for its versatility and is effectively utilized by small to medium-sized businesses looking to expand their product range.

July 21, 2020

very bad customer service, not remain on their words, very very poor, not recommended to install this app

fashnivo
United States
About 2 months using the app
Edited July 10, 2021

The app did not work well at all for all supported websites. All Products with variants were not imported! There's also issues with Inventory, Product quantity! Product description etc.. I send theme Email before more than week and they did not help at all.. I've seen many bad review since 2 years with the same issue, and till now not fixed.
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Update: 10.07.2021
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They reply me after this review and said that my Email gone to Spam, I sent them from Gmail .. So they believe that they are smart to tell us that Google Emails are going spam!!!! I saw many reviews from 2019 regarding the same issue, and till now they did nothing!!
Finally they asked me to change my review to refund me!

Melonda
Germany
7 days using the app
importify limited replied July 9, 2021

Sorry for the bad experience, for some reason your mail ended up in our spam folder, we just emailed you back, please check and will be happy to help you with this.

March 2, 2023

I was not sure if it is legit to use images, descriptions and headers from someone else's product. So I asked my lawyer this question:

"Can I use images, headers, and descriptions from someone else's product from Amazon for my Shopify shop? After a customer orders this product in my shop I will order it on Amazon from the source of the image, header, and description.
Is this legit or will I run into Copyright/product infringement issues?"

Answer from my Lawyer:

"Hello XXXX.

Unfortunately what you describe as using images, headers and descriptions from someone else's product is going to get you into trouble.
I understand that you are trying to soften the blow by following through with Amazon but that isn't going to protect you from raising Copyright infringement issues.
Please note that copyright infringement carries statutory monetary penalties."

FromPicToArt
United States
5 days using the app
importify limited replied March 3, 2023

When setting up a dropshipping store, it's important to create original product descriptions and use your own images or those provided by the supplier with their permission. This will not only help you avoid any potential legal issues but also give your customers a unique and authentic shopping experience.

There are many Ai tools (include Shopify ai tool) in the market that can help you generate content for your products.

For example https://www.shopify.com/blog/ai-product-descriptions

Remember, building a successful dropshipping business takes time and effort, and it's important to do it the right way.

Thanks

July 7, 2019

totally wast of time and energy, if you are starting with drop and dont want problens for you, dont use this app. it is not worthy and it is not trustable. it only gave me headache. If you want to insist, go for it, but really, i dont recommend. read the comments in this part and you will see why, and trust me, it is a lot worst. you are welcome.

unloja
Brazil
3 days using the app
Edited December 26, 2020

Can't add a product from Shein with 2 or 3 variants. Its a bug i guess and you should work on it . all the products that i want to add to my store is in 2-4 variants. They emailed me that they'll fix this issue in a week . Great! Hello again . after 4 days they didnt update the extension for adding products to store from Shein .

Guardianlooks
Australia
1 day using the app
importify limited replied December 26, 2020

We fixed it already, I believe you didn’t update the extension to the latest version, please do so and let us know if you still face an issue.

August 27, 2018

not good dsgadr fh rtgth sfd gfdfh fdghdfgjtyhj tyjrt heatrg dsfbghdfhdafg adga gadfh dfh dfh dgh

Runn2018
Australia
1 day using the app
August 12, 2018

A quick and easy way to swindle business clients out of $15 bucks especially when you have a 24hr trial.

The Consumer Market
United States
1 day using the app
September 6, 2017

Can't use any products that are listed as prime on amazon.

Collective Survival
United States
About 16 hours using the app
December 10, 2016

I tried this for the one free day. I found it very hard to use. It was confusing and not user-friendly for me. There are only a few videos and they poorly explain how to use this app.

Lil Tadpole Couture
Canada
About 2 hours using the app
December 26, 2020

Don't Work for " Shein " website for products with 2 or more variants . i'm waiting for 7 days for this !
not WORTH!

Youtaasofficial
Australia
About 2 hours using the app
importify limited replied December 26, 2020

I doubled checked, we fixed the issue you mentioned, check the video https://vimeo.com/494757390/e8b31333f7

Please invite us to your Shopify dashboard and we will check why you still face this issue, we emailed you instructions on how to invite us.