Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

April 3, 2023

Using this app has helped us craft an offer that raised our AOV by 30%, which is huge! Customer service has been great the few times we've used it.

Hyggelight | The Growing Candle
United States
Almost 2 years using the app
In Cart Upsell replied April 3, 2023

Hello to our friends at Hyggelight | The Growing Candle

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

August 3, 2021

Very good app, I can have offers on my web with lots of options, also very good customer service, if you have any problem or question the solve it immediately.

netgear-gi
Gibraltar
Almost 2 years using the app
In Cart Upsell replied August 4, 2021

Hello to our friends from Netgear-gi

We are happy that you had a great experience with our app and support heroes! We appreciate you leaving us this awesome 5-star review! Happy selling!

-Jevon & the In Cart Upsell Support Team

November 18, 2017

I evaluated quite a few "upsell" apps and landed on this one because of the simplicity. It's super easy to install and customize. And if you run into any issues, their customer service is fantastic. Highly recommend this app!

Joovv
United States
Almost 2 years using the app
May 21, 2020

I am not very computer savvy but I found In Cart Upsell to be extremely easy to use ... It is a great addition to my shop.

iBALLOONS Australia
Australia
Almost 2 years using the app
In Cart Upsell replied May 21, 2020

Hello friends from iBALLOONS Australia!

So appreciate the time you took to leave this great review. We are so glad you found the app easy to use:-) Hope your store does amazingly well!

-Sean & the In Cart Upsell Support Team

May 15, 2020

I've used other upsell apps and they didn't have the features I needed or have the usability like this one. Also, their customer service was very quick and helpful. Benedict was very thorough and got it done fast.

Bess & Color
United States
Almost 2 years using the app
In Cart Upsell replied May 18, 2020

Hello friends from Bess & Color!

Thanks so much for leaving us this positive review! Glad you think the app is great and the support is super quick. Hope it helps your store be massively successful on Shopify!

-Sean & the In Cart Upsell Support Team

September 16, 2021

This App is veThis App is very powerful, I increased my AOV by the first day! And the technical support is fast and helpful 5 stars!ry powerful, I increased my AOV by the first day! And the technical support is fast and helpful 5 stars!

Van Dogh
Italy
Almost 2 years using the app
In Cart Upsell replied September 21, 2021

Hello, friends at Van Dogh

Thank you for leaving a 5-Stars review! We are happy that both the app and our customer heroes have managed to help increase your AOV. Looking forward to serving you in the future!

-Jevon & The In Cart Upsell Support Team

April 4, 2022

Works as intended and has created over $20k in additional revenue with our company just last year. If you have any issues, their team responds immediately and quickly fixes the issue.

Carve Craftworks, LLC
United States
Almost 2 years using the app
In Cart Upsell replied April 4, 2022

Hello to our friends at Carve Craftworks, LLC

Thank you for leaving this thoughtful review! We are delighted to hear that the app was able to help generate $20k in additional revenue for your store. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

Edited April 7, 2021

We have been a loyal user of this app for several years. However, there has been an issue linked to this app (cart page will not update when item is deleted/increased units/decreased units). We reached out to support twice in the past week and there has been a lack of any feedback. update: Support is kind to get back after I left this review and help look into issues in our store despite it not being the app's concern.

Net Zero Co.
Canada
Almost 2 years using the app
In Cart Upsell replied March 24, 2021

Hello there,

Thank you for your feedback. I checked around and the issue mentioned didn't seem to come from our end. We are however more than happy to work with you and your developer team to get this solved. I emailed you with a list of possible reasons for the issue. Once you forward that to your developer, kindly cc info@incartupsell.com so that we can follow up and provide the help needed.

regards,
Benedict & the In Cart Upsell Team

April 13, 2021

Awesome app and great customer service, I have been using this app for over a year and I'm very happy with the results.

German Shepherd Shop
United States
Almost 2 years using the app
In Cart Upsell replied April 14, 2021

Hello to our friends from German Shepherd Shop

We are happy we could assist! Thank you for leaving us this awesome review and for being such a loyal customer! We appreciate you :-)

-Melissa & the In Cart Upsell Support Team

November 23, 2021

Great app. Easy to setup, does what we want it to, and their customer support is incredibly helpful. Can't recommend it enough!

Atlas Pet Company
United States
Almost 2 years using the app
In Cart Upsell replied November 24, 2021

Hi Atlas Pet Company,

Thank you for your glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell and that it helped you solve your purpose. We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The In Cart Upsell Support Team