Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing sales and average order value through personalized upsells, cross-sells, and time-limited offers. They find it user-friendly with customizable features and commend the support team for their quick and efficient service. The app is praised for its easy installation, seamless integration with Shopify, and useful tools like A/B testing and an autopilot offer creator, though some feedback suggests the latter may not always provide the perfect match.

November 6, 2017

This app has already helped increase my order value. It's easy to customise and looks great.

Clementine Creative
South Africa
11 months using the app
Edited May 4, 2021

I had bad faced bad experiance with billing, but the team solve this issue quickly as possible they can, exploring the features, vry good apps to increase cart value

Plantsworld.ae
United Arab Emirates
11 months using the app
In Cart Upsell replied April 19, 2021

Hello there,

We investigated this and found where the billing issue was coming from. The issue has been forwarded to Shopify and your refund will be processed in 3 - 5 business days.

Benedict & The In Cart Upsell Team

July 6, 2022

Truly great customer service. Offers look clean in cart, easely customizable. Overall very satisfied with this app.

don't waste culture
Netherlands
11 months using the app
In Cart Upsell replied July 8, 2022

Hello to our friends at don't waste culture

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent service. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

July 23, 2020

The app increased my avg order value very quickly. It's minimal enough and can be color- coordinated to fit in with the site. Customer service is good- quick replies. 4 -stars because I would love a bit more data from them, like which parts of offers are being clicked on, but I know they're working on it.

HYER GOODS
United States
11 months using the app
In Cart Upsell replied July 23, 2020

Hello friends from HYER GOODS,

Thanks for leaving us a positive review! we really appreciate it. Thanks for the feedback we are definitely working on it! Hope your store hits it big-time online! :)

-Melissa & the In Cart Upsell Support Team

January 22, 2021

Obsessed with this app! It does everything I need it to seamlessly and when I wanted minor edits the help team fixed them within hours.

OKAY PRETTY
Australia
11 months using the app
In Cart Upsell replied January 27, 2021

Hello to our friends from OKAY PRETTY

Thank your for leaving us this kind review! We are happy we could assist you! We wish your and your store great success! :-)

-Melissa & the In Cart Upsell Support Team

March 15, 2022

Awesome app, you can customize the look & feel to how you want and add a lot of logic behind each rule. Although you can't do it in bulk via a spreadsheet I manually did 1000 parings and once you get into it you can get through it within a day or so and already we can see it's well worth the time. The customer service is as good as it gets. Lasandra went above & beyond for us and was always helpful and responsive. Must use for any E-Comm store!

Charli and Kate
Australia
11 months using the app
In Cart Upsell replied March 16, 2022

Hello to our friends from Charli and Kate

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The In Cart Upsell & Cross-Sell Support Team

July 19, 2017

Great app. Easy to use and excellent support from the developer.

Brooklyn Slate
United States
11 months using the app
September 13, 2022

This app is amazing! Easy to use and helped us raise our AOV effectively and with ease. Highly recommended!

Flycatcher Toys
United States
11 months using the app
In Cart Upsell replied September 14, 2022

Hello to our friends at Flycatcher Toys

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! We appreciate the recommendation!

Tanu & The In Cart Upsell & Cross Sell Support Team

April 2, 2017

Amazing app! I've tried a few upsell apps and usually uninstalled them straight away since they're too spammy and actually hurt converisons.

However this one is subtle and works wonders.

Not to mention the support is AMAZING. Will was very prompt in responding to my emails and went above and beyond to make sure I was set up and ready to go. He made multiple tweaks I requested and I really can't thank him enough.

A+++

Great White Lies
Hong Kong SAR
11 months using the app
August 11, 2021

Simple and it works, support was very responsive and helpful. It has helped drive some additional revenue by increasing our AOV.

Meta Meals
United States
11 months using the app
In Cart Upsell replied August 12, 2021

Hello friends at Meta Meals

We appreciate you for leaving this awesome review! We are glad, our app has helped you to increase your AOV. Thank you for this great recommendation :-)

-Jevon & In Cart Upsell Support Team