Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

May 10, 2020

I had some problems with trying to add a product to an offer so I contacted support and they were very helpful in resulting the problem. Thank you very much

Rocket Trends 24
United Kingdom
6 months using the app
In Cart Upsell replied May 12, 2020

Hello friends from Rocket Trends,

Kudos for leaving us this positive message! SO appreciate your support. Glad our team did a good job for you. Here's to wishing Rocket Trends lots of growth this year! :)

-Sean & the In Cart Upsell Support Team

Edited November 26, 2021

The team are the best - they go above and beyond, and are super contactable. You can customise this exactly to your theme and it has a generous free trial too.

Zero Point Million
United Kingdom
6 months using the app
In Cart Upsell replied November 26, 2021

Hi Zero Point Million,

Thank you for your glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell and you've customized it the way you wanted. And we are happy our support team was able to assist you :-) We love having you as a customer and are always here to help your Shopify store succeed!

`Harish - Customer Success Team :D Cheers!

November 27, 2021

AWESOME support by Rasheem. Super quick, patient and competent. So far, the app is doing what I want!

JUNA CONCEPT
Germany
6 months using the app
In Cart Upsell replied November 28, 2021

Hi JUNA CONCEPT ,

Thank you for your glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell and We are so glad Rasheem was able to assist you :-) We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The In Cart Upsell Support Team

July 22, 2021

Don't normally leave app reviews, but the support I have had from In Cart Upsells has been phenomenal. The app has helped us run a successful free gift campaign with order.

Tug-E-Nuff
United Kingdom
6 months using the app
In Cart Upsell replied July 23, 2021

Hello to our friends from Tug-E-Nuff

Thank you for taking the time to leave us an awesome 5-star rating! We’re happy that our app has successfully helped you to run your campaign.

-Jevon & the In Cart Upsell Support Team

March 3, 2017

Exactly what I needed and worked exactly how I needed it to!

Kastle Pigeon
United States
6 months using the app
November 18, 2020

The support team is very helpful and will solve your issue in a moment! Especially Benedict!!! Super professional!

IONO
Italy
6 months using the app
In Cart Upsell replied November 18, 2020

Hello to our friends from IONO

Thank you for leaving us this awesome review! We will let Benedict know that his help was greatly appreciated :-)

-Melissa & the In Cart Upsell Support Team

October 28, 2020

Awesome! I asked for help and they fixed it all right away! Love it. Thanks man. I recommend this app.

Lifebetweenplants.
Netherlands
6 months using the app
In Cart Upsell replied October 28, 2020

Hello to our friends from LifeBetweenPlants,

Thanks for this positive review! Appreciate the feedback, and glad our support team did a great job for you. Hope your store strikes it big out there!

Melissa & the In Cart Upsell Support Team

August 1, 2019

This app is working great. I pointed out a new upgrade required to keep inline with a shopify change and this was fixed and updated satisfactorily within 24 hours. More importantly its the most efficient upsell cart side out there. Great job Will and team. I recommend

Saki Knives
Australia
6 months using the app
In Cart Upsell replied August 1, 2019

Thank YOU for helping us get multicurrency support done so quickly!

June 4, 2021

Great App A+.
Would personally recommend it, It has worked wonders!
Support is great and not as expensive either compared to other competitors.

ZAYZIK
Canada
6 months using the app
In Cart Upsell replied June 8, 2021

Hello to our friends from ZAYZIK

Thank you for leaving this A+ review! We really appreciate you taking the time out to write this :-)

-Melissa & the In Cart Upsell Support Team

November 25, 2021

Simple to use and straight to the point. Makes you money, not much else you need to know. I would only make more emphasis on how to set up A/B split tests within the app, but this is in fact an option! Great app and super fast and straight-to-the-point customer support. Thanks!

OMIDEN
Australia
5 months using the app
In Cart Upsell replied November 26, 2021

Hi OMIDEN,

Thank you for your glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell and that it is helping you to set up A/B split tests with our app. And we are happy our support team was able to assist you :-) We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The In Cart Upsell Support Team