Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

August 20, 2020

Works as expected and really great customer service from Sean. Helped me out with the integration, thanks!

Movesgood
Sweden
3 months using the app
In Cart Upsell replied August 20, 2020

Hello friends from Movesgood!

It's extremely kind of you to leave this great review here! Thank you for your support and many thanks as well for the kudos on our customer support :-) We're extremely glad we could be helpful to you! We hope your store hits it big online :-)

-Melissa & the In Cart Upsell Support Team

Edited July 8, 2019

This app has helped us sell an item we're trying to get out of stock, in the past 10 days we sold 3 times the amount of the previous 10 days. It's working very quickly and showing what we can do with upsells. Not only that, the support team (Will) is fantastic and helpful.

Milk Street Store
United States
3 months using the app
January 16, 2020

Awesome service, easy to use, friendly staff. Exactly what I was looking for in an app like this. Thanks!

NOMINAL
United States
3 months using the app
In Cart Upsell replied January 17, 2020

Hello friends from NOMINAL!

Thanks so much for leaving us this review! Glad you think our app is awesome, easy to use and our staff is friendly! We are proud of both our app and support staff. Hope your store is super successful online!

-Sean & the In Cart Upsell Support Team

October 25, 2022

The high ratings are justified. The app works great and the support is extremely fast and very helpful!

COZY HEAVEN
Germany
3 months using the app
In Cart Upsell replied October 27, 2022

Hello to our friends at Kosher COZY HEAVEN

Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross Sell Support Team

November 3, 2020

Great service and a great app! Very quick to help customize and very friendly service as well. Works great!

MANSSION
United States
3 months using the app
In Cart Upsell replied November 6, 2020

Hello to our friends from MANSSION

Thanks for taking the time to leave us this awesome review! It means a lot to us! Glad you think our app is great :) We hope your MANSSION is extra-successful online!

-Melissa & the In Cart Upsell Support Team

June 24, 2017

This is a great app. Works flawlessly as described and pays for itself daily.

Morale Patch Armory
United States
3 months using the app
December 2, 2022

Extremely useful app. I needed some help from the support to adjust the app to my store, but in only a few moments Lasandra set up everything, and the result was even better than I expected :)

LIFE HACK LACES
Poland
3 months using the app
In Cart Upsell replied December 6, 2022

Hello to our friends at LIFE HACK LACES

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

May 30, 2023

I just had the most amazing experience with the support team. Lasandra from In Cart Upsell is a Rockstar. I was unable to figure out an issue and she went above and beyond to help me, even making videos for me to follow. In a matter of no time I had exactly what I was looking to do, done for me with an explanation. Would definitely recommend this app for it's functionality and the awesome support team!!!

King's Crown Jewel Boutique
United States
3 months using the app
In Cart Upsell replied May 31, 2023

Hello to our friends at King's Crown Jewel Boutique

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

June 16, 2019

Great app and great service! I actually uninstalled the app as I thought it wasn't compatible for what I wanted. Will from the team reached out to me and personally fixed my issue. Since then, Will has installed on 2 other stores for me too - never experienced service like it with any other app! Seeing some results already after 24 hours.

5 stars for sure!

CHVentures
France
3 months using the app
August 8, 2018

Couldn't get it to work or do what it was supposed to. Deleted....

Scrapbook Kyandyland
United States
Over 7 years using the app
In Cart Upsell replied March 13, 2020

Hello!

This is Sean, the Customer Success Manager for In Cart Upsell. We took over this app from the previous owner 3 months ago :)

You left a negative review for In Cart Upsell a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?

We have already made several improvements and fixes to past issues with this app - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.

Please let me know how I can support you and help in return? I appreciate it very much!

-Sean & Team