In Cart Upsell & Cross‑Sell , 966 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.
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I had an issue with the setup wizard, and it was resolved very quickly. Very helpful customer service !
Hello to our friends from Graine de Bouillotte®
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
The support team is great, the app is easy to use. I think this is the best uspell application I've tried. I recommend it!
Hello to our friends from MYMOODz
Thank you for the amazing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross Sell. We really appreciate you for sharing your kind words with us. It means a lot to us and our entire team!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
Very nice experience in a few days. We expect to see the result at the end of the month. However, there is one big big flaw for us. Our shop is multilingual. We were able to define the words used by this app in only one language. So we can visit the site in the other 2 languages, the words used by the application remain unchanged and not translated.
Hello to our friends at Bella Home - Homeware
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The In Cart Upsell & Cross Sell Support Team
This is a very useful app for upselling products. Their user support is very responsive and helpful. I highly recommend this app!
Hello, friends at Pain Relief Therapy
Thanks for taking the time to leave us a 5-star review! We are happy to know that you found our app useful and easy to use. We're also happy to know that our App and Customer Heroes met your expectations! Thank you for the recommendation.
Happy Selling!
-Jevon & The In Cart Upsell Support Team
When you create an offer, it does not allow you to select a specific product variant, only the main product! This makes the app not capable of running one of the offers that we have (currently manually coded).
Note that it also does not allow setting an actual discounted price, without creating a discount code or making a duplicate product with a different price.
Hello!
This is Sean, the Customer Success Manager for In Cart Upsell. We took over this app from the previous owner :)
You left a negative review for In Cart Upsell a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the In Cart Upsell Team
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Previous Reply:
Sorry we weren't a good fit for your needs! It actually is possible to restrict variants from being shown in offers - we can set this up for you if you need help.
The discount feature uses discount codes that could be shared because Shopify is able to enforce the rules for those discount codes. The idea is that the code can be shared because it's only valid for that combination of products. I can assist with setting that up, if you want!
Great app, easy to set up and implement. Highly recommended.
Really great support and customer service! They responded quickly and helped me when I experienced problems :)
Hello to our friends at soft-rebels.com
Thanks for sharing your review with us and the community. We're thrilled to learn that Denis was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
So far the app is working great and the customer service is very responsive! The app is very flexible and easy to use.
Hello to our friends from Sipsey Wilder
It's extremely great of you to leave this great review here, we appreciate the support, and we are glad we could assist you! :-)
-Tanu & The In Cart Upsell Support Team
UPDATE: Will contacted me and wanted to make things right. He got to it immediately is now working fine and making extra sales. Thanks Will!
Previously: Could not get the app to work as needed. Contacted support and they were very slow to reply - 4 days. Support did work on the issue though it was incomplete and sloppy. I don't think they checked after doing the work. Contacted support a second time - this time no answer at all (we waited for 7 days). I guess they didn't want to deal with it. We uninstalled the app.
Overall, I'm pretty happy with In Cart Upsell & Cross Sell. It has some limitations with the logic and how smoothly it works in AJAX carts with seemingly no interest to improve it. But the app gets the job done it has yielded some good results. The support by Rasheem has been above and beyond!
Hello, friends at The Wander Club
Thank you so much for the positive review. We appreciate your business and helping to share the word about In Cart Upsell & Cross Sell!
-Jevon & The In Cart Upsell Support Team