
inkFrog for eBay
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Highlights
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No impact to your online store
About this app
Launched
August 27, 2014
Languages
English
Categories
Inventory sync , Order syncIntegrates with
eBay, amazon, dropbox, shipsaver, uspsList to eBay faster than ever before. Export your eBay listings from your store.
List to eBay faster than ever before. Export your eBay listings to Shopify. Keep your eBay or Amazon orders and inventory in sync with Shopify. Create beautiful eBay templates too! Manage your orders, messages and more.
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We make selling on eBay easy
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Make beautiful eBay listings
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Manage eBay like a pro
Pricing
Free
Free
Small
$11/month
Basic
$19/month
Professional
$29/month
Free
Free
Small
$11/month
Basic
$19/month
Professional
$29/month
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
439 reviews
So much potential, yet so frustrating.
The best part of the app is that it is very good at automatically removing product as you sell on ebay, shopify, or in person between all platforms. That part was a life saver and very useful for us as we are an omni-channel seller.
The biggest downfall and the part that would drive me mad, is the glitches and lack of support to fix it. For example, I would spend hours listing items from Shopify to eBay only for InkFrog to have a listing glitch and remove every item listed. Not only does it waste an incredible amount of time, but it destroys any potential sales. When you do relist the same items, usually (and magically) there are no problems and it stays. But, eBay views it as spam or whatever and the items never get the same watchers or views. I would say nearly every batch I did for the last three months or more did this, and I think it really hurt my online sales. Customer service would usually blame eBay or Shopify for the issue, but how do you explain listing it the second time and there isn't a problem? Even if it is an issue with the app communicating between the two platforms, InkFrog has a duty to bridge the gap and solve the issue.
There are other minor issues, like; some synching issues, the app not covering all the listing descriptions and details that eBay has, and having to go through all the items I list on eBay to fill in the blanks that InkFrog doesn't fill.
I finally cancelled my subscription after a month of not listing new product. I really don't feel like spending four hours or more for 20 items.
Thank you for taking the time to share your experience using InkFrog.
We appreciate you bringing these issues to our attention, and we want to assure you that we take them seriously. We're constantly working to improve our platform and address any technical issues that may arise.
If you have any further feedback or concerns, please don't hesitate to reach out to us. We value your business and hope to have the opportunity to regain your trust in the future.
Leider in Deutschland nicht zu gebrauchen (Stand Februar 2023). Namen und Adressen mit Umlauten oder "ß" werden mit der immer gleichen Zeichenfolge "�" verstümmelt, so dass man sich in ebay einloggen muss, um die korrekten Adressdaten nachzulesen und diese manuell in Shopify zu korrigieren, bevor man die Bestellung weiter bearbeiten kann. Der Fehler war bei inkfrog noch nicht bekannt. Nachdem ich darauf hinwies, hieß es, man arbeite daran.
Ein anderer Fehler war bekannt und der gab den Ausschlag, inkfrog wieder zu deinstallieren: Das Textfeld für die ebay-Rückgaberichtlinien bei inkfrog erlaubt nur 250 Zeichen. Die rund 4.000 Zeichen einer typischen deutschen Widerrufsbelehrung akzeptiert inkfrog nicht, mit dem Ergebnis, dass die Warenbestände nur von ebay zu inkfrog/shopify aber nicht von shopify/inkfrog zu ebay synchronisiert werden.
Unangenehm fällt beim Installieren/Registrieren auf, dass eine Kreditkarte angegeben werden muss. Es heißt vom Support zwar, die Abrechnung erfolge über shopify, aber das stimmt nicht, es wird direkt von der Karte abgebucht.
Pluspunkte für den günstigen Preis und den ansonsten schnellen, freundlichen Support. Aber das hilft halt nichts, wenn die App bestenfalls nur halb funktioniert und kein Zeitpunkt genannt werden kann, wann die Fehler behoben werden.
Es tut mir sehr leid zu hören, dass Sie mit der inkFrog-Software diese Probleme hatten. Es ist definitiv frustrierend, wenn Software nicht wie beabsichtigt funktioniert, besonders wenn dies zu zusätzlicher Arbeit auf Ihrer Seite führt.
Ich entschuldige mich im Namen des inkFrog-Teams für die Probleme mit Umlauten und "ß", die Adressprobleme verursachen, sowie das Problem mit der Zeichenbegrenzung für die Rückgabebedingungen. Unser Team arbeitet daran, diese Probleme zu lösen.
Die Möglichkeit, über Shopify abzurechnen, besteht, wenn die inkFrog-App innerhalb eines Shopify-Kontos installiert wird, bevor ein Konto direkt bei inkFrog erstellt wird.
Vielen Dank, dass Sie Ihre Erfahrung mit inkFrog geteilt haben.
this app is horrible. price point is good but now api's dont work and i'm paying for an app that tells me "api's don't work" and to upload directly to ebay. what am i paying for then?
Thank you for taking the time to provide feedback on inkFrog for eBay. We apologize for the inconvenience you experienced with the software. Our development team is aware of the problem and is working diligently to resolve it as quickly as possible.
We understand how frustrating it can be to encounter issues with software, especially when it impacts your ability to use it effectively. Rest assured, we take your feedback seriously and are committed to improving our product to provide you with the best possible experience. If you have any further questions or concerns, please do not hesitate to contact our support team.
About this app
Launched
August 27, 2014
Languages
English
Categories
Inventory sync , Order syncIntegrates with
eBay, amazon, dropbox, shipsaver, uspsBuilt by inkFrog, Inc
Support
Send a messageopen@inkfrog.com
Resources
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