inkFrog Open

Very productive. IT was nice not having to list everything in two places at once and also have to keep up with the inventory.

This feedback is left To remind Ink Frog chaps that They ll need to fix their server issues and not let users down.

If the issue fixed permanently I will then change my feedback

So far my review is 5 stars. Excellent customer service - had an hour long, individual tutorial with one of the customer support people yesterday. They also managed to get my listings limit raised substantially with eBay! It's early days - but everything good so far! thanks very much inkFrog!

We use inkFrog a lot to list our products on eBay. It definitely makes the process streamlined, and saves us alot of time. The templates look great, and having the 'suggested products' list on each eBay product page is a nice addition. Our only complaint is that it doesn't recognise our existing eBay shipping profiles...the app seems to be made for US customers because we cannot create Australian shipping profiles. Other than that...a very useful app.

Great, easy to use ... amazing customer support. Six stars!

I want to give this app a 5 star. I really do. But lately this app has failed my needs time and time again! I wouldn't be writing such a review if the problems I faced were actually fixed. I just tried to post 3 products, and they keep failing due to a problem that is unfixable; If everything is set up properly as far as shipping, return and payment profiles, it should launch. BUT instead, Ink frog is not functioning the way it should. I am currently looking for something else to fulfill the gap between eBay and my store, but at this point, I feel I would be more successful manually fulfilling orders, as tedious as that sounds. I think they need to see whats going on with their program, and since you have to pay monthly for this, I feel that this should work above and beyond. I apologies, ink frog, for this review and promise that once the corrections are made, then I will reconsider this review. Until then I am not satisfied at all and feel that this has to be a mediocre review. But truth be told, this app is just becoming a royal nuisance.

I tried this app and chose to delete it. Just didn't fit my needs. I simply decided to create my Ebay listings on my own. After I've deleted the app, there is still an advertisement below my products listing on my site stating "listing service provided by InkFrog" with their logo. I couldn't figure out where their ad is listed in my code, so I contacted InkFrog support. They sent me a Shopify link about "how to delete Shopify apps" and stated I would have to ask Shopify on how to remove the code. I simply asked them for a general direction where to look and they chose to ignore it. Maybe I got someone new or was having a bad day, but your customer support is non existent.

For anyone else that runs into the issue of InkFrog slapping their ad onto our site, they refuse to help anyone that has deleted the app, only current customers.

In the event that someone else has this problem, the code is at the end of your product listing. go to your product, click the source button for HTML and you'll see what to delete at the bottom of your listing.

Why is it so hard to give out that information that would have taken me 5-10 min today, but you refused to help me? Since I know very little about code, it took me about an hour to locate it and delete it. There is no reason you should have thrown your ad onto my site in the first place without my consent in the first place.

Excellent app.

Very pleased with the app and service!!!

Don't think I could build a website without Inkfrog anymore. I like to build the products on Shopify first, then push it to eBay and it all runs amazingly. Thanks Ink Frog!