Overall rating Based on 353 reviews
I have to say this, Inkfog ungraded and for the better, I used it last year and I uninstalled. This year, I am extremely happy, simply because, it's easy to use, it syncs my orders to Shopify without me having to and it costs wayyyyyyyy less than another app, that I won't mention...... I don't leave reviews but when I do, it means something. Inkfog I'll give you an easy 5 stars.
Customer service is available on Sunday and they answer you back.
Gothic Fantasy Store
I was sceptical at first and waited 6 months to leave this review, I can honestly say this app is brilliant, my main use is to integrate with ebay.
So if i sell out on my online shop it will automatically put an item out of stock on Ebay.
which means no more heart stopping moments waking up to orders i cannot fulfil.
There are many other powerful tools with inkfrog iv not yet explored. However up-to now simply using it for stock control and ebay templates, its paid for itself many times over.
Oh and any support you need, first class!
taking into consideration we dont pay much in fees, they respond pretty quick. and they deal with idiotic questions very well, which is good for me LOL.
The integration app no doubt works well but dont purchase the additional feature of designer template as you will be tired of selecting template to work but unable to save because of the error "invalid content detected" even no such thing exists in your template like any URLs/Contact etc. You pay for additional feature but unable to make your template. On my 6th day and counting ,,,, with email back and forth but no freaking solution at all.
Bopshu, I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. I did follow up with our design team and they've let me know that a fix was released for the problem you had been experiencing with the template. If you have additional questions or need further assistance, please let us know.
UK Cover Lover
I searched through a lot of apps before finding InkFrog and it has so delivered all it says in the adverts. The customer service team are on the ball and answer quickly and efficiently. I was getting annoyed with my questions to them but they got me through everything and both Shopify & Ebay are running beautifully alongside each other. The listing software is fantastic and easy to use too. 5/5 from me.
We appreciate you taking the time to share your feedback UK Cover Lover!
I use this app to link my shopify store to ebay. Once setup the sync between shopify and ebay has worked effortlessly. I make a change on my inventory in shopify and it instantly updates ebay, without even opening inkfrog app.
great so far
Thanks for your feedback Aubyn Rose! :)
Seed Needs LLC
This app works very well for creating listings easily for Ebay. Love it! We can even create variations that are "ebay exclusive" which don't sync inventory etc.
HPZ Pet Rover
Used it for more than a month, so far so good. Orders are syncing fine, no problem found so far. Thanks
woot & hammy
I used to think this app was pretty good, but lately, I keep having problems syncing my inventory. For example, something will sell on eBay, say, yesterday, and today, the inventory still hasn't synced with my Shopify store. Also, when I contact customer support, it seems like they just manually update it, but don't fix the root of the problem. They do not care. All they say, when I ask why it takes so long to sync (sometimes 24 hours later, the inventory still has not synced), they just say, Sorry there was a delay. Support has become terrible. If I was okay with manually updating everything myself, I wouldn't bother contacting them.
Right now, every time I sell something on eBay, I have to make sure that the inventory levels are synced. Furthermore, when I import products, sometimes there are problems where the import gets "stuck" and all the time you spent saving the settings for each listing will be lost. Very irritating and time-wasting.
Thank you for giving us feedback on your experience. We will be taking note of your feedback to ensure that the problems are reviewed with our customer care team and developers. I apologize for any inconvenience we may have caused you. Please feel free to reach out to our team directly at help@inkFrog.com or myself by emailing sheryl@inkFrog.com and we would be happy to assist you with any issues you may be currently experiencing.
1 STOP SOCCER
Tracking #s doesn't sync all the time. It is very hit and miss with what it will sync. I have to force sync every day. wast of time. Also I contacted customer support manny times with problemmatic result.
Thank you for your review. If you're continuing to experience tracking not syncing, please contact us at help@inkFrog.com and we'd be happy to look into the problem and help to resolve it.
INJECTOR PLANET CORP.
amazing app! recomend for syncing inventory on ebay with shopify
saves a lot of time and headaches
thanks a lot