Reviews (463)

Overall rating
4
Counts per rating level
  • 67% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to sync inventory and orders between Shopify and eBay, preventing overselling and simplifying inventory management. They praise its template features and bulk listing capabilities for enhancing eBay listing attractiveness and efficiency. The app is noted for its ease of use and reliable performance, with customer support receiving positive feedback for quick and helpful responses.

February 6, 2025

Have tried other apps to link to ebay. This one works really well. I needed some guidance to work out how to sell just one variant from a product on Shopify, but email support was really good. THank you!

Dibleys
United Kingdom
4 months using the app
inkFrog, Inc replied February 7, 2025

Thank you for the 5-star review! We're so glad to hear that our app is working well for you. It's great to know our support team could help with your variant issue. If you need any further assistance or have more questions, don't hesitate to reach out. Happy selling!

February 15, 2025

when i first started using this app it was absolutely incredible for my needs & my business. HOWEVER im sad to say ink frog desperately needs to be updated. i lost out on dozens of orders, items wont list to ebay and products do not update or sync correctly. this app has great potential but ONLY IF there is a update to correct their system

blue crab furniture co
United States
6 months using the app
inkFrog, Inc replied February 18, 2025

We truly appreciate your feedback and are sorry to hear about the issues you’ve encountered. We recently rolled out updates to ensure compliance with Shopify’s latest changes. Please reach out to our support team so we can assist you directly. Your business is important to us!

November 13, 2024

Been using Inkfrog for over a year now without issue. Great piece of software!

aliencomics.ca

aliencomics.ca
Canada
About 1 year using the app
inkFrog, Inc replied November 15, 2024

Thank you for the great review! We're so glad to hear that InkFrog has been working well for you over the past year. Your feedback means a lot to us, and we're excited to continue supporting your business.

January 6, 2025

says auction is supported but it doesnt work, wasted 7 hours of my time today with thsi shit app. Its displayed but its soo buggy, It dont work !!

Valuxery
Germany
About 4 hours using the app
inkFrog, Inc replied January 8, 2025

We’re sorry to hear about your frustration. Our app does support eBay auctions, so it sounds like something may not have been set up or functioning as expected. Please reach out to customer care team, we’d be happy to help troubleshoot and get things running smoothly for you!

April 9, 2024

I think InkFrog works well with eBay as the back up is good, listing new items is easy and you can follow your selling progress. Each step of the way is easily explained.

gilbertdrives
United States
Almost 2 years using the app
inkFrog, Inc replied April 10, 2024

Thank you so much for taking the time to share your experience with InkFrog! We're glad to hear that you find our tools effective in tracking your success. Should you have any questions or suggestions, please don't hesitate to reach out. Thank you again for choosing InkFrog for your eBay selling needs.

May 10, 2024

Great app for eBay and Amazon. Just hope they add Tik Tok UK as an integration soon.

SALiJOHN
United Kingdom
About 1 year using the app
inkFrog, Inc replied May 13, 2024

We're thrilled to receive your 5-star review! It's fantastic to hear that you're finding our app useful for eBay and Amazon. Your suggestion to integrate TikTok UK is noted, and we appreciate your feedback! Thank you for choosing inkFrog!

July 5, 2024

Easy to use and great way to add products

Water Quackers Australia
Australia
10 months using the app
inkFrog, Inc replied July 8, 2024

Thank you for your excellent review! We're glad our platform made it easy for you to add products. Your feedback is greatly appreciated.

November 19, 2024

Mas facil y comodo no puede ser, exelente!!!

IEM Multiservices
United States
6 days using the app
inkFrog, Inc replied November 21, 2024

¡Gracias por tu increíble reseña de 5 estrellas! Nos alegra saber que encontraste todo tan fácil y cómodo. ¡Esperamos seguir cumpliendo con tus expectativas! 😊

February 28, 2024

Great company! Great customer service as the people that work for InkFrog really care. I am very happy with them and you will be also if you join with them

Giggle Novelties
United States
About 2 months using the app
inkFrog, Inc replied March 1, 2024

Thank you for your wonderful feedback! We're delighted to hear that you've had such a positive experience with inkFrog. Our team takes great pride in providing exceptional customer service, and it's rewarding to know that our dedication has made a difference for you. We truly care about our users and are committed to ensuring your satisfaction. Thank you for choosing inkFrog, and we're excited to continue supporting you on your e-commerce journey.

Edited March 7, 2024

UPDATE.....

We used inkfrog initially on BigCommerce and now Shopify and sadly I have discovered a SIGNIFICANT issue that Inkfrog should fix right away. Apparently, it only uses partial skus to match up ebay listings. Why would any software only look for partial sku match to link a listing when a sku is unique down to it's last digit or letter? Sadly my mass import linked several of my 6000 skus to the incorrect ebay listings and this could not be undone. My only option is to go through each listing one by one and unlink and fix it. The support on inkfrog is wonderful but the development based on this major flaw needs to be addressed. Why bother if the sku mapping is that inaccurate? Once I get all of my listings fixed, the software does manage them well.
BUT....BEWARE as initial mapping is ineffective and may create a big mess to fix.

Moore Parts
United States
About 2 months using the app
inkFrog, Inc replied March 1, 2024

Thank you for your outstanding review! We're thrilled to hear that inkFrog has greatly enhanced your e-commerce experience. We're committed to providing seamless integration and exceptional support, and we're delighted to have exceeded your expectations. Thank you for choosing inkFrog, and we look forward to continuing to support your online selling endeavors.