Reviews (459)

Overall rating
4.1
Counts per rating level
  • 68% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and effective Shopify integration, enabling seamless inventory and listing synchronization. They value the user-friendly interface, time-saving features, and customizable templates that enhance eBay listing attractiveness. The responsive customer support is also highlighted for its quick issue resolution. Continuous updates and new features add to the app's value, making it a favorite for managing online sales across platforms.

November 13, 2024

Been using Inkfrog for over a year now without issue. Great piece of software!

aliencomics.ca

aliencomics.ca
Canada
About 1 year using the app
inkFrog, Inc replied November 15, 2024

Thank you for the great review! We're so glad to hear that InkFrog has been working well for you over the past year. Your feedback means a lot to us, and we're excited to continue supporting your business.

July 5, 2024

Easy to use and great way to add products

Water Quackers Australia
Australia
10 months using the app
inkFrog, Inc replied July 8, 2024

Thank you for your excellent review! We're glad our platform made it easy for you to add products. Your feedback is greatly appreciated.

April 9, 2024

I think InkFrog works well with eBay as the back up is good, listing new items is easy and you can follow your selling progress. Each step of the way is easily explained.

gilbertdrives
United States
Almost 2 years using the app
inkFrog, Inc replied April 10, 2024

Thank you so much for taking the time to share your experience with InkFrog! We're glad to hear that you find our tools effective in tracking your success. Should you have any questions or suggestions, please don't hesitate to reach out. Thank you again for choosing InkFrog for your eBay selling needs.

November 19, 2024

Mas facil y comodo no puede ser, exelente!!!

IEM Multiservices
United States
6 days using the app
inkFrog, Inc replied November 21, 2024

¡Gracias por tu increíble reseña de 5 estrellas! Nos alegra saber que encontraste todo tan fácil y cómodo. ¡Esperamos seguir cumpliendo con tus expectativas! 😊

May 10, 2024

Great app for eBay and Amazon. Just hope they add Tik Tok UK as an integration soon.

SALiJOHN
United Kingdom
7 months using the app
inkFrog, Inc replied May 13, 2024

We're thrilled to receive your 5-star review! It's fantastic to hear that you're finding our app useful for eBay and Amazon. Your suggestion to integrate TikTok UK is noted, and we appreciate your feedback! Thank you for choosing inkFrog!

February 28, 2024

Great company! Great customer service as the people that work for InkFrog really care. I am very happy with them and you will be also if you join with them

Giggle Novelties
United States
About 2 months using the app
inkFrog, Inc replied March 1, 2024

Thank you for your wonderful feedback! We're delighted to hear that you've had such a positive experience with inkFrog. Our team takes great pride in providing exceptional customer service, and it's rewarding to know that our dedication has made a difference for you. We truly care about our users and are committed to ensuring your satisfaction. Thank you for choosing inkFrog, and we're excited to continue supporting you on your e-commerce journey.

Edited March 7, 2024

UPDATE.....

We used inkfrog initially on BigCommerce and now Shopify and sadly I have discovered a SIGNIFICANT issue that Inkfrog should fix right away. Apparently, it only uses partial skus to match up ebay listings. Why would any software only look for partial sku match to link a listing when a sku is unique down to it's last digit or letter? Sadly my mass import linked several of my 6000 skus to the incorrect ebay listings and this could not be undone. My only option is to go through each listing one by one and unlink and fix it. The support on inkfrog is wonderful but the development based on this major flaw needs to be addressed. Why bother if the sku mapping is that inaccurate? Once I get all of my listings fixed, the software does manage them well.
BUT....BEWARE as initial mapping is ineffective and may create a big mess to fix.

Moore Parts
United States
About 2 months using the app
inkFrog, Inc replied March 1, 2024

Thank you for your outstanding review! We're thrilled to hear that inkFrog has greatly enhanced your e-commerce experience. We're committed to providing seamless integration and exceptional support, and we're delighted to have exceeded your expectations. Thank you for choosing inkFrog, and we look forward to continuing to support your online selling endeavors.

May 7, 2024

Nice app for integration

DOEL Electronics
United States
About 19 hours using the app
inkFrog, Inc replied May 9, 2024

We're thrilled to receive your 5-star rating! Thanks for choosing inkFrog for eBay!

November 12, 2016

We have been using InkFrog for almost a year now. This is an incredible app! This has given us the ability to sync our products on our Shopify store (https://www.KawaiiSquishyStore) with our eBay store (stores.ebay.com/jaspersdeals) in almost real-time when we have a sale on either platform. The support is awesome and the price is even better. This has given us the ability to grow our sales at an affordable price. Thank you so much and keep up the great work!

Kawaiisquishystore
United States
Over 8 years using the app
March 30, 2016

I've had online stores on and off for about 8 years now and boy do I wish inkFrog was around for all of those years. I've been waiting for this a long, long time.

There are several things which are essential when wanting to sync with eBay (inventory is just one of them) and inkFrog delivers.

- ability to have a different eBay title to store product title.
- ability to have the product listed on eBay already formatted into a nicely (branded) store listing design. Some providers simply dump text into a listing and call it a day. Then I would have to manually go into every listing and beautify it (total waste of time).
- Ability to keep my listing on eBay even when I run out of stock. (Essential for sales history and eBay rankings.)

They are just a few of the features I love and that I consider essential.

I couldn't disagree with other feedback on here. I've contacted support a couple of times and they have been very helpful, fast and efficient.

I pay $9 a month and get absolutely everything I need - simply amazing!!

Official Flounce
Australia
Almost 8 years using the app