Reviews (459)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use and effective Shopify integration, enabling seamless inventory and listing synchronization. They value the user-friendly interface, time-saving features, and customizable templates that enhance eBay listing attractiveness. The responsive customer support is also highlighted for its quick issue resolution. Continuous updates and new features add to the app's value, making it a favorite for managing online sales across platforms.
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Been using Inkfrog for over a year now without issue. Great piece of software!
aliencomics.ca
Thank you for the great review! We're so glad to hear that InkFrog has been working well for you over the past year. Your feedback means a lot to us, and we're excited to continue supporting your business.
Easy to use and great way to add products
Thank you for your excellent review! We're glad our platform made it easy for you to add products. Your feedback is greatly appreciated.
I think InkFrog works well with eBay as the back up is good, listing new items is easy and you can follow your selling progress. Each step of the way is easily explained.
Thank you so much for taking the time to share your experience with InkFrog! We're glad to hear that you find our tools effective in tracking your success. Should you have any questions or suggestions, please don't hesitate to reach out. Thank you again for choosing InkFrog for your eBay selling needs.
Great app for eBay and Amazon. Just hope they add Tik Tok UK as an integration soon.
We're thrilled to receive your 5-star review! It's fantastic to hear that you're finding our app useful for eBay and Amazon. Your suggestion to integrate TikTok UK is noted, and we appreciate your feedback! Thank you for choosing inkFrog!
What I love about the inkFrog for eBay app is that it's so easy and clear to list products, I chose it because it helped me easily list my products and made my job easier.
I would say it would be nice to have it fixed. Out of the many products listed, most of the products fail. If this can be fixed then the app will be a nice and simple app.
Thank you for the fantastic 5-star review! We're thrilled that inkFrog has simplified your product listing process on eBay.
We've identified an issue with some of your listings failing, and it is due to reaching your eBay seller limits. To resolve this, please visit https://www.ebay.com/help/selling/listings/selling-limits?id=4107 and request a limit increase. Once eBay increases the seller account limits, the listings may be resubmitted to eBay in the library within your inkFrog account.
If you have any questions, our support team is available to help.
Thanks for choosing inkFrog!
I do love this app and it makes my eBay life so much easier bringing the orders into Shopify. But there is one major issue, you need to sync the shipping settings FROM eBay and stop creating new ones, this is one major bugbear for me and is causing me a lot of hassle, along with changing items which I correct in eBay. I'm haing to cancel orders or also take the hit on the chin when someone purchases something I do not ship to.
Please, please, please, import the shipping profiles from eBay and do not generate new profiles which are causing so much hassle.
I also love the template features but it would be very handy to have more Shopify fields available in the templates, maybe some freeform fields too, this would greatly improve the template operations for me.
Thank you for your valuable feedback and for highlighting your experiences with our app.
While we currently don't have plans to adjust the way shipping profiles work, we are committed to exploring improvements in future updates. We've also noted your suggestions regarding template features.
Should you have any further suggestions or questions, please don't hesitate to reach out.
Great company! Great customer service as the people that work for InkFrog really care. I am very happy with them and you will be also if you join with them
Thank you for your wonderful feedback! We're delighted to hear that you've had such a positive experience with inkFrog. Our team takes great pride in providing exceptional customer service, and it's rewarding to know that our dedication has made a difference for you. We truly care about our users and are committed to ensuring your satisfaction. Thank you for choosing inkFrog, and we're excited to continue supporting you on your e-commerce journey.
UPDATE.....
We used inkfrog initially on BigCommerce and now Shopify and sadly I have discovered a SIGNIFICANT issue that Inkfrog should fix right away. Apparently, it only uses partial skus to match up ebay listings. Why would any software only look for partial sku match to link a listing when a sku is unique down to it's last digit or letter? Sadly my mass import linked several of my 6000 skus to the incorrect ebay listings and this could not be undone. My only option is to go through each listing one by one and unlink and fix it. The support on inkfrog is wonderful but the development based on this major flaw needs to be addressed. Why bother if the sku mapping is that inaccurate? Once I get all of my listings fixed, the software does manage them well.
BUT....BEWARE as initial mapping is ineffective and may create a big mess to fix.
Thank you for your outstanding review! We're thrilled to hear that inkFrog has greatly enhanced your e-commerce experience. We're committed to providing seamless integration and exceptional support, and we're delighted to have exceeded your expectations. Thank you for choosing inkFrog, and we look forward to continuing to support your online selling endeavors.
Absolutely amazing platform!!
Thank you so much for your kind words and for taking the time to share your positive experience with our platform! We're thrilled to hear that you find our platform absolutely amazing. Our team works hard to provide the best possible service, and it's always rewarding to receive such positive feedback.
If you ever have any questions, suggestions, or if there's anything else we can do to enhance your experience, please don't hesitate to reach out. We appreciate your support and look forward to serving you even better in the future.
Nice app for integration
We're thrilled to receive your 5-star rating! Thanks for choosing inkFrog for eBay!