From the beginning I never felt like the support team was actually there to support. The app also has so many issues. Variants do not sync correctly, app lags and has such long delays and no one will tell you why. You can send them an email with a list of issues and you'll get back a one liner response that doesn't answer the questions you had. I am only going to keep trying to work out the kinks since I've already spent money on this. But if you are looking for a solution to get your listings on ebay from Shopify, I HIGHLY recommend looking at other services as I should have.
****UPDATE 8-11-20 @ 12:10AM*** This is an email from Michele at Inkfrog. Even when they know their system has an issue and you request a credit for the time and money its costed you, this is what Michele @ InkFrog sent me:
August 10, 2020 10:51 PM (UTC-07:00)
There is a known issue with slow loading of some inkFrog accounts that the dev team is aware of and actively working to resolve the issue as quickly as possible.
inkFrog is not obligated to provide a credit or refund at this time - https://www.inkfrog.com/terms/
From US (IkoinicStudios) Sales
August 10, 2020 10:29 PM (UTC-07:00)
This is all it does when I click the “live” listings under eBay. I’ve cleared my cookies, cache and all history in Safari and even used Chrome and Firefox and the issue is still the same. What’s the solution for this?
This is the approach this company takes with their paying customers. Apparently, through THIER terms of service, they can pretty much destroy your system, have system delays, and there was something about transferring of code and trojan horses in THEIR terms of service that may occur but again, they are not liable. The only thing they are liable for is to collect your monthly service charges every month. Good going Michele @InkFrog. BTW, everything I just mentioned can be found on their Terms of Service so please read those before deciding to to business with this company.
The app has a huge flaw. I use it to list my products on ebay and my buyers want to purchase multiple items which requires me to change the "require immediate purchase" default. This allows the app to cycle through the multiple items by listing them on my shopify store and then cancel them. I have had as many as 70 fake orders created by the app for an original order of 10 items, until the buyer actually completes the purchase. Very poorly designed. Messes up the store analytics and order count, etc.
The Terrain Store LLC
Easy to use interface and product import feature, very happy with the app itself.
However, seem to be experiencing a bug that does not let me keep the adjusted logo size - it just sticks with the original template logo size no matter what I try. Support hasn't been helpful at all in following this up further, quite disappointed to be honest. Hoping this will get resolved and will adjust rating accordingly.
A very serious app. shopify integrates with eBay connect and eBay Connect integrates with ebay.
Very helpful, easy to use and much faster than anyone else. From listing to manage order in a great workflow.
On the Water Relove
This is the worst app EVER. Every month, I get charged for every Ebay fee twice because I have to pay fees on Shopify for every sale that sells on Ebay. I also got hit for double shipping fees this month. Shopify charged me for the same fees I already paid on Paypal for shipping. At $30 a month, this is a waste of money and all the time you invest in getting it set up. Not to mention, the "templates" have a huge learning curve. The free ones are ugly and the paid ones are cluttered and anything BUT elegant. DO NOT WASTE YOUR TIME AND MONEY.
Easy to use and navigate. I am excited to use this app. Listed products easily, any problems highlighted immediately.
I love this app, its allowed me to easily sync by ebay listings to Shopify. The only issue I have found is that it syncs ebay auctions with bids to shopify as buy it now listings at what ever the current bid is.
Greenwich Cameras and Film
Use it all the time, since years now. Love it every time!
It does make my life SO easy, having to navigate between multuple eBay accounts and now Shopify. Keep the good job :)