Reviews (464)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient syncing of inventory and orders between eBay and Shopify, which helps prevent overselling and reduces manual efforts. It offers features like easy product listing, customizable templates, and support for variant listings, enhancing eBay listing management. The app is noted for its reliable performance and responsive customer support, making it a valuable tool for increasing sales and brand visibility across platforms.
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when i first started using this app it was absolutely incredible for my needs & my business. HOWEVER im sad to say ink frog desperately needs to be updated. i lost out on dozens of orders, items wont list to ebay and products do not update or sync correctly. this app has great potential but ONLY IF there is a update to correct their system
We truly appreciate your feedback and are sorry to hear about the issues you’ve encountered. We recently rolled out updates to ensure compliance with Shopify’s latest changes ...
Tried to persevere with this app for a long time. Multiple order creation, inconsistent synchronisation, and poor service are the main issues. Final issue was creation of 119 false orders affecting stock, and they were unwilling to help reverse. Advise trying another provider before you get too deep and it is hard to change.
I been a longtime customer and generally happy with app. For the past 9 weeks I am having issues mapping new products and also pictures not transferring. They said the developers are aware of the issue. It's been 9 weeks and no fix. When is someone going to care enough to fix the problem. Is this the way inkfrog is telling me to go some where else!!!! nothing should take 9 weeks to fix. WAKE UP ...
We sincerely apologize for the ongoing issues you've been experiencing with our app. We want to assure you that your concerns have not gone unnoticed, and we share your ...
Been using this App for a really long time. It is a great App to list products on eBay with and I was a huge fan of it for a really long time. I wish I could give it a better rating but the problem is it has problems with syncing orders between Shopify and eBay. It fails to sync the inventory roughly 2-5% of the time and results in inventory being oversold which is a huge hassle. I brought this ...
Thank you for your review MiniWar Bits. We're sorry to hear that you ran into some order syncing issues. It looks like around that time, the eBay token was expired for the ...
This app works for the most part. But we have had to redo our listings on the inkfrog side 3-4 times because the profiles, theme, etc. keep changing without us doing anything. Support just blames it on third parties, even though we don't even use any other third parties for ebay except for inkfrog. We have wasted COUNTLESS hours redoing our listings from this issue. Inkfrog will do NOTHING to ...
To much work fixing all the errors and double checking every listing . Good if you can use on a few top sellers but not a option what to download from website
THis app does show some promise, as it has a reasonable price point.
But BEWARE that often enough, it fails to import eBay orders, (and therefore fails to import them into Shopify for processing).
So you MUST keep an eye on eBay and Inkfrog AND Shopify. This has happened to all Shopify stores that I have (4 atm), so it must be system wide problems that they have.
Their sync failures have happened ...
The app doesn't sync items properly, neither it does it regularly. Once you synced it with your shopify store, any new items you list or changes you make to your existing items, it DOES NOT sync them automatically with eBay. You need to manually do it one by one. On top of that, the small plan gives you 300 listings but it also counts towards this limit all the previous listings you had on eBay. ...
We have been using this app for nearly 6 months and today we just lost our eBay selling privileges for a week because InkFrog's arbitrary syncs, it is buggy and we spend way too much time dealing with problems...uninstalling it today and looking for another more mature eBay friendly solution.
I'm unable to list to ebay, unable to sync my inventory and basically unable to do anything with this software! Customer service seems more eager to quickly close out tickets then actually make this a functional tool.