Reviews (459)

Overall rating
4.1
Counts per rating level
  • 68% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and effective Shopify integration, enabling seamless inventory and listing synchronization. They value the user-friendly interface, time-saving features, and customizable templates that enhance eBay listing attractiveness. The responsive customer support is also highlighted for its quick issue resolution. Continuous updates and new features add to the app's value, making it a favorite for managing online sales across platforms.

Edited November 3, 2015

No longer free to use but it's a good eBay tool regardless...

With Inkfrog's recent addition of order integration with Shopify, this app deserves 5 stars! I have been using Inkfrog Open for 2 years, longer than I have Shopify and love that I can customize my Ebay business. Great listing templates, manage messages and an easy user interface all make Inkfrog Open an amazing FREE tool to help us as business owners manage our Ebay business. 5 stars!

Trendy Days Accessories
United States
10 months using the app
May 21, 2017

Perfect CUstomer service and amazing app,

Depronto
Lithuania
10 months using the app
February 19, 2015

I highly recommend this app for anyone with a Shopify store who also sells their items on eBay. We sell vintage collectibles, and each item is one-of-a-kind because of age and condition. We also keep over 400 items in our store inventory at all times. This made writing eBay listings extremely time-consuming and tedious.

We really put InkFrog Open to the test: After setting up a template for eBay listings, I linked our Shopify inventory (it took less than ten minutes to set my preferences and link it) and InkFrog Open created inactive eBay listings for ALL 400+ items! Now I just open InkFrog Open and select which ones to make "live" on eBay at any given time. The listings are already written and formatted professionally with my template, which also increases brand recognition.

The best part for us is that when an item sells on eBay, InkFrog Open automatically reduces our website inventory by one, or in our case, since each is a one-of-a-kind, it makes the sold item invisible to buyers on our site automatically. If it sells on our website first, it automatically ends the eBay listing! No more chasing from one sales platform to the other, trying to deactivate everything that sells daily... InkFrog makes it automatic, freeing me up to do more important things!

I also have genuinely high praise for InkFrog Open's Support Team. I had a question about linking my store inventory to their app, and shot them a quick email. Within an hour I had a personal response from one of their Support Team, who spoke English naturally (a huge help) and gave me a link to a video tutorial that helped me through the process very easily. But that's not all - That first Support person also copied a second one, who emailed to offer to set up a GoTo Meeting with me I needed additional help! In this day and age, that type of personal service from anyone in the Technology Sector is just about unheard of.... Very impressive! So if you're worried you may need some help along the way, these folks really are there to help.

I can't say enough about how great this app is for our business. It increases brand recognition while saving me tons of time doing inventory maintenance. I'm no longer limited to how many eBay listings I have time to write - I can list a hundred items or more in just minutes. As a result, our sales have naturally increased, both on eBay and at our Shopify store.

Triple Mountain Model Horses
United States
10 months using the app
August 14, 2018

very good app works perfectly for us, no issues as of yet

Bits And Bobz Store
United Kingdom
10 months using the app
July 9, 2018

Works as described. I've had no issues with the app.

Marc Richards Jewelry
United States
10 months using the app
January 18, 2023

I swapped to InkFrog from CedCommerce's eBay app due to the amount of issues it had with sync, stock, pricing, ending items when sold out, etc.

Michelle helped me in the early stages with teething problems I had with InkFrog and so far, so good!

SA22 Fashion Ltd
United Kingdom
10 months using the app
inkFrog, Inc replied January 24, 2023

Thank you for the review SA22 Fashion Ltd!

Edited December 8, 2017

Very happy with this App so far. It makes it really easy to apply changes to all of your EBay listings using the template tool. Just edit your template and the changes are applied to all of the listing that the template applies to. Also the app makes it very simple to upload multiple listings to your EBay store at once. Importing your items from your Shopify store to inkFrog is just a few mouse clicks and really couldn't be easier. Seems to function very well with all of your other Shopify sales channels and automatically updates your EBay store when you sell products from another venue. This app also allows Canadian customers to sell in CAD on EBay rather than having to switch their stores to USD, something you cannot directly do from Shopify. Overall this seems like a well designed app and it is quite easy to use, even if you don't have a tech background.

Kranial Koatings
Canada
10 months using the app
May 30, 2016

Super easy to use, huge time safer, highly recommend!

Talkingfashion
United States
10 months using the app
August 1, 2016

Sheryl was amazingly patient and very helpful!

Laguna Candles
United States
10 months using the app
July 21, 2016

Made it so easy to get our products onto ebay! Very happy so far with the integrations adjusting stock levels etc Mini beer kegs from www.ikegger.com everywhere now!

Ikegger
Australia
9 months using the app