Reviews (464)

Overall rating
4
Counts per rating level
  • 67% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient syncing of inventory and orders between eBay and Shopify, which helps prevent overselling and reduces manual efforts. It offers features like easy product listing, customizable templates, and support for variant listings, enhancing eBay listing management. The app is noted for its reliable performance and responsive customer support, making it a valuable tool for increasing sales and brand visibility across platforms.

December 15, 2016

Great so far! Literally had this done in an hour.

All About Me
United States
4 days using the app
Edited April 9, 2018

An update to this rating--

I have updated this rating due to incredible follow up from Inkfrog. I am looking forward to learning what I must to make the app work for me and have them as an extension of my company. Stellar Customer Service and because of it I am looking forward to moving on with them.

***

The listing and deletion of this nightmare caused me an almost $40 extra in insertion fees for going over my 1000 item limit a month. Now, now only am I at zero and Ebay cannot see over the errors, but they have limited til May 1. That's a month extra to no sales because of this mess.

Plus, I did get a response to this review and an offer to help. When I expressed my true opinion, which was honest, but not negative in any way, it wasn't acknowledged in return.

PREVIOUS REVIEW

I just want my Infrog nightmare to end. This has been nothing but a heartache. This app is nothing easy as they advertise or make it out to be. All my prices were jacked up. It imported only the sale 'compare to' prices and not the actual prices which are astronomical. When I reached support, I was emailed back and told that I must have changed my sync settings. I did not. Of 821 things that should have imported only a couple of hundred did.I was instructed to delete the library and start over. And, deleting the library? It is one by one. Even the bulk action is done one by one. Plus, many it won't let me delete since they are live though I don't want them live in a first place. This app is costing me money, stress and wasted time.

Kismet Bazaar
United States
3 days using the app
Edited November 15, 2018

Inkfrog provides a much more useful and easy-to-use interace than either Shopify or eBay -- both sites could learn a LOT about application design from Inkfrog!

Mapping and managing variants and their associated images was flawless. I haven't seen any other app that navigates Shopify's crazy data structure more fluently. The creators of Inkfrog are geniuses.

Wolf Tooth Components
United States
3 days using the app
Edited February 6, 2017

This application is great! I used it to import all of my products within minutes! The setup was fast and easy as well! I would highly recommend this to anyone!
www.FrostLX.com

Goldmarketmovement
United States
3 days using the app
June 19, 2017

Great App for listing direct to eBay. Support is great to most of our emails have been reply to within a few hours. Would recommend.

Uk Printedapparel
United Kingdom
2 days using the app
June 8, 2017

Bonne application. La seule vraiment performante!

Cest Lheure
Canada
About 13 hours using the app
September 4, 2017

Yeah I think it´s great and all but Ebay charges to much! ;/ :D

Www Ws24 Se
Sweden
About 11 hours using the app
January 2, 2021

Easy setup, features work as designed. Mainly however we use the standalone app of InkFrog. Clean interface, Robust

GotClearSkin
United States
About 3 hours using the app
inkFrog, Inc replied January 25, 2021

Thanks for the review GotClearSkin!

January 18, 2025

TelNetLiquid
United States
12 months using the app
inkFrog, Inc replied January 21, 2025

"Thank you for the 5-star review! We’re glad to know you’re enjoying the inkFrog software. If you ever have feedback or need assistance, don’t hesitate to reach out.

February 24, 2025

Enchanted Treasures
Canada
4 months using the app