inkFrog for eBay

From the beginning I never felt like the support team was actually there to support. The app also has so many issues. Variants do not sync correctly, app lags and has such long delays and no one will tell you why. You can send them an email with a list of issues and you'll get back a one liner response that doesn't answer the questions you had. I am only going to keep trying to work out the kinks ...

Avoid this terrible app and support team all costs! has more bugs than the ebay channel app (which is FREE and updates photos and variants). completely messed up my store- even tho it was only set to sync from shopify to ebay nearly all updates failed or didnt occur and could never get a straight answer from support as to why. Furthermore, it put its logo on every description despite my setting ...

Update 19 October 2020 - This product has gotten worse. Since my earlier post in August and the initial one in July the software has continued to be buggy. A fix was put in last week, after about 4 months i think of the issue being present where there are timing delays from when you get a sale in eBay to when your shopify store gets updated. Its not fixed and im still experiencing delays. The ...

Would not import anywhere near the entire catalog of products. Would always stop around the 80-something number. Tried every setting and could not import any more. Very frustrating!

Yet another miss by these people (thought we'd give them one more try). The theory is good, however reality is different.

Sync issues, errors, missing deadlines for eBay updates and policy changes, etc., etc. As someone else so aptly noted, NO SUPPORT.

The experience with Inkfrog is more of a glass half empty than half full. In general documentation is not clear. The connection between Ebay and Shopify is not intuitive (it seems it is until you realize Inkfrog is importing listings that are out of stock on Ebay as in stock to Shopify) and quite often it takes a lot of trial and error to understand where you need to change information so that it ...

So far I am beyond frustrated with this app! Items are being ended that I do not end. Prices not adjusting to sync with my Shopify prices. New items not showing up to be listed on eBay. This is becoming a huge waste of my time! Yeah - they get back to you quickly but NOTHING has been fixed! I've been dealing with this now for 3 days. Oh yeah, have I mentioned that I am also suppose to be on ...

this app is horrible. price point is good but now api's dont work and i'm paying for an app that tells me "api's don't work" and to upload directly to ebay. what am i paying for then?

Not worth it. Orders stop syncing and listing stopped showing. Now my inventory is ruined and my ebay sales have crashed.

What a terrible mistake. Worst of all, no support.

Very fast to respond to emails however they don't take the time to understand the real issues despite detailed information were provided along with screenshots.
No telephone support.
No clear instruction on how to run the start.
It effects the Ebay selling limits which cause quite a major loss in sales.
It does not sync all the SKUs from Shopify to Ebay.
It does not sync properly price changes ...