Reviews (464)

Overall rating
4
Counts per rating level
  • 67% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient syncing of inventory and orders between eBay and Shopify, which helps prevent overselling and reduces manual efforts. It offers features like easy product listing, customizable templates, and support for variant listings, enhancing eBay listing management. The app is noted for its reliable performance and responsive customer support, making it a valuable tool for increasing sales and brand visibility across platforms.

December 16, 2022

A waste of time. Send over 30 emails that did not answer my initial question. Why wasn't my eBay and amazon accounts syn with my Shopify? Different adding Double entries to my Ebay account which I was charged I finally receive the answer I was looking for "You can manage eBay with Amazon, just not with Shopify linked to the same listings." I went back to read their advertisement "amazon OR ebay with by shopfity" So not both. Not what I wanted. I wasted over a week on trying to do what the app can not do.

Body and fitness
United States
28 days using the app
inkFrog, Inc replied December 19, 2022

Thank you for the review Body and fitness and we apologize for any misunderstanding regarding the capabilities of the software.

September 18, 2019

This is a poor app. Not user friendly. No real integration w an ebay store but the app is listing products somewhere ?????? Where?

Exotic Bear
Canada
27 days using the app
inkFrog, Inc replied September 26, 2019

Exotic Bear please reach out to us at help@inkFrog.com and we'd be happy to assist. inkFrog lists to eBay as well as your eBay store. The store category selections are available in the edit listing page within the inkFrog software.

Edited November 12, 2015

This app has left me AUD$1593.22 listing fee on eBay's bill.

Crackerz Gear
Australia
25 days using the app
April 30, 2019

App does not work and created duplicate orders as a result. Could not get past setting up more than 5000 sku's. Promised a fix for over 2 weeks and never received this fix.

Wasted so much time and money. Avoid this app!

BatteryClerk.ca
Canada
24 days using the app
October 12, 2017

Ridiculous to setup if you have thousands of SKUs.

Hypop
Australia
24 days using the app
Edited March 10, 2020

Could be amazing but the amount of time wasted on this app has made me grey. They embed their link on each listing that violates ebay policy so your listings cant be live .. ARRR

PlantsToday
Australia
23 days using the app
inkFrog, Inc replied April 23, 2020

PlantsToday -- Thanks for the review and bringing this up. We do attach a link to eBay listings, which does not violate eBay's terms. Once the account is on a paid plan in inkFrog, the option to turn off the marketing is available and once turned off, it will be removed automatically from existing and future listings. If you're still experiencing a problem with something in the listings violating eBay policies, please respond to our most recent email sent you to offering additional assistance :)

July 27, 2018

I wish it was easier to reach tech support. The app has many glitches and tech support is impossible to get a hold of. I scheduled a call with them. Waiting on the line for 20 minutes and no one connected.

Astro Shoes
United States
22 days using the app
Edited May 31, 2022

Okay, I'm HIGHLY annoyed. I wasted over 2 hours setting this horrid app up all for Shopify to tell me that I am now allowed to manage and add my products that I am dropshipping to EBay. Guess I'll just have to add them manually and do it all without an app. If you're dropshipping DO NOT download and use this app. It's a huge waste of time. I don't recommend this in the slightest. Thanks for wasting my already minimal time.

Retro Street Wares
United States
20 days using the app
inkFrog, Inc replied August 18, 2022

Hello, we apologize for the inconvenience. The app is now available for install.

October 28, 2023

Did not work for my long established store - disappointed as I had high hopes but sales just did not happen - I think we got 1

Green Alternatives
United Kingdom
18 days using the app
inkFrog, Inc replied November 1, 2023

We have taken your concerns seriously, and in our efforts to assist you further, we have reached out to eBay's team to explore the possibility of obtaining optimization guidance on your behalf that can help enhance your sales on their platform.

Please also feel free to reach out to our customer support team so we can work together to understand your unique situation and provide assistance. Your success is important to us!

August 17, 2020

If there is any issue that actually requires them working on (you'll encounter many such issues)
They will just ignore you, close their eyes, plug their ears and wait until the problem (you) will go away.

Veld Dynamic Audio
Netherlands
18 days using the app