Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app reliable for displaying their Instagram feed on their Shopify store, enhancing their site's visual appeal. It offers a range of customization options, even in the free version, and is particularly beneficial for small businesses in building customer trust. Merchants appreciate its consistent performance and quick problem-solving. The support team is highly praised for their efficient responses and proactive improvement suggestions. The app is recognized for its ease of use, functionality, and excellent customer service.

November 17, 2021

Rachel helped us! The app has gone smoothly so far :) The customer service has been excellent and very customizable.

Reading Portal
United States
3 months using the app
OneCommerce replied November 17, 2021

Hi Reading Portal Admin,

This is Rachel from Socialhead Team.

Firstly, I sincerely thank you for your precious review.

I and the team really appreciate your feedback and comment about your experience when using our app and loving my support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

January 8, 2021

So far so good ! Vicky is very helpful and available for help. Working nicely and thank you it's a free app !

E-Shop - By Mudstories.fr
France
3 months using the app
OneCommerce replied January 8, 2021

Dear E-Shop - By Mudstories.fr store admin,

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for taking credit for our app.

Best Regards!

Vicky

Edited February 2, 2021

Really easy & useful app, great way for customers to use real time social proof. Great app & great customer service!

Saint Gloves
Australia
3 months using the app
OneCommerce replied February 2, 2021

Hi Saint Gloves store admin,

Here is Vicky from Socialwidget Team

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Best Regards!

Vicky

July 12, 2022

Superb support by staff Niel. Thanks for the tips! Overall the app itself is simple to use and effective.

TwoMenBaker
Malaysia
3 months using the app
OneCommerce replied July 12, 2022

Hi TwoMenBaker admin,

This is Niel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Niel
Socialwidget - Instagram Feed, Story & TikTok

January 31, 2021

I used this app to put my instagram feed on my website and allow customers to click the image and surf my instagram and follow. The app was very easy to maneuver. Simple process and also included instructions. I love it

LB’s collection
United States
3 months using the app
OneCommerce replied January 31, 2021

Dear LB’s collection store admin,

Here is Tracie from Customer Support of Socialhead team. Thank you very much for your feedback.

Your comment really motivates me and the technical team to continue improving the app and providing a seamless experience for our users. We'll try harder to give you a better experience with our app.

If you have any other questions or would like me to clarify anything else, please, let me know. I am always glad to help in any way I can.

Wishing you a great day!
Tracie.

January 28, 2022

Rachel was a great support specialist, she made adjustments to my widgets so fast! I will continue to use this app, great find!

Shop Sauce Boss
United States
3 months using the app
OneCommerce replied January 29, 2022

Hi Shop Sauce Boss Admin,

This is Rachel from Socialhead Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialwidget - Instagram Feed, Story & TikTok

February 11, 2022

I used this app for couple days before give this feedback. This app easy to use especially for me the beginner. Their team superb, Felix and Rachel help me and quick reply my msg. Try this app! you wont regret it.

Boss Lash NZ
New Zealand
3 months using the app
OneCommerce replied February 11, 2022

Hi Boss Lash NZ Admin,

This is Rachel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Best Regards,

Rachel
Socialwidget - Instagram Feed, Story & TikTok

December 13, 2020

Très bonne appli, facile à utilisé. À Date sa va numéro 1. Je le recommande pour tous débutant n'ayant aucune expérience.

Océyavie
Canada
3 months using the app
OneCommerce replied December 13, 2020

Dear Océyavie,

Here is Annie from Customer Support team. Thank you so much for your review and It's great to hear that you are enjoying our app.

We are now working hard to improve the function in the future.

If you have further concern, please feel free to contact us, we are glad to help you.

Have a nice day.

Best Regards,
Annie

July 14, 2021

Really great app, a lot of customization options to make your feed look exactly how you want it. Very quick and responsive custumer support as well. 100% recommended!

Stand Out Bikes
Latvia
3 months using the app
OneCommerce replied July 14, 2021

Hi Stand Out Bikes Admin,

Here's Rachel from Socialhead Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

February 1, 2022

The only Widget that I found was easy to use and the design options were tasteful. the support team are super helpful.

Florencia the Label
Australia
3 months using the app
OneCommerce replied February 1, 2022

Hi Florencia the Label Admin,

This is Rachel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Best Regards,

Rachel
Socialwidget - Instagram Feed, Story & TikTok