Reviews (390)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for seamlessly integrating Instagram feeds into Shopify stores, enhancing website aesthetics. It features easy installation, robust customization options, and performs well on both desktop and mobile. The responsive customer support is frequently praised for its effectiveness in resolving issues quickly. Merchants value the app for improving professional website appearance and increasing customer engagement.

November 3, 2019

Love this app & the customer service that they provide while installing! It definitely adds that perfect detail to my website

Sprout Kids
United States
3 days using the app
Edited February 27, 2020

I installed this app in our store and unfortunately due to my specific store setup and configuration, this app will not work for us. So why the 5 star review you may ask?? I contacted Raptor support with the issue we were having. They looked at our store setup and identified the issue. Instead of changing our store setup which could damage other areas in the store, or making up some excuse, Raptor support told us what the problem was, they were ethical in letting us know their app was not the best solution for our particular store and they made sure we were not charged for our time on the app. With all the apps available and the way we store owners take leaps of faith many times on installing these apps - it is great to come across an app owner with the business ethics and integrity that Raptor showed me. If this app will work for your store, I highly recommend it based on the ethical and quick response I received from Raptor support.

Romantic Blessings
United States
3 days using the app
February 18, 2020

Easy to install and looks very professional. Not much experience yet but looks to be the ticket! A great replacement for the one i was using

Tin & Turquoise Western Boutique
Canada
2 days using the app
September 5, 2019

This app is perfect for me, and I was even more impressed with how quickly the support team responded to any questions I have. Excellent customer service!

Lavender Vines
United States
2 days using the app
December 16, 2019

Hi, My name is Sade Glamour. I own an online, glamorous women's clothing boutique at www.sadeglamour.com I want to use this app to attract more customers as I can now invite them into "my world." It was quick and easy to install I just hope that I can find how to move the Instagram feed up over my newsletter sign up and add a personalized title to it. Overall so far its great!

SADE GLAMOUR
United States
About 2 months using the app
Raptor Media replied December 16, 2019

Hello,

Thank you very much for your feedback. We can definitely help you to move Instagram feed.
Please reply to our email , so we can help you.

Thank you!

Edited September 15, 2019

I like it app, I'm glad I stumbled across it so I could put my instagram feed on my website.
The couple things I didn't like so far with my experience is that I had to reach out to customer service in order to set it up for me and anytime I need to make changes I have to contact them again. Some reason anytime I edit the dashboard settings, it will not save them for me. Infact, will not even change a thing. Kind of frustrating.
Customer service as been super helpful, and have made all the changes I've requested so that's a big plus! Super pleased with their service and this app so far, besides the little hick ups.

Nova by Design
Canada
About 2 months using the app
May 15, 2020

This app is easy to set up and with great result, I totally recommend it.
Support is also free and reactive.

Merci Bisous
United States
1 day using the app
June 17, 2020

I like it! real nice, get my instagram post very colourfull

Boss Watches Club
Colombia
About 1 month using the app
July 12, 2020

We evaluated many instagram feed apps and this app definitely stood out as the best - great options especially pertaining to the image mouseover detail. The team even went above and beyond by logging into my site as a collaborator to help fix a glitch that I was having with the app displaying on my particular website on mobile displays. Highly recommended!

Jorie Breonn
United States
1 day using the app
July 4, 2020

Easy to set up + great customer service! They helped fix my display issue very quickly. Totally recommend.

ascot x charlie
Netherlands
About 23 hours using the app