Reviews (896)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating user-generated content and social media posts, noting significant improvements in conversions and customer engagement. They praise its user-friendly interface, customization options, and seamless integration of features like product tagging and shoppable galleries. The app is recognized for its reliability and efficient handling of high traffic. Customer service, particularly from team members like Fede and James, is frequently commended for responsiveness and helpfulness in implementing feature requests and providing usage guidance.

Edited March 23, 2021

Love this app! The Shoppable Galleries and the Shop Instagram page have helped to increase conversions. It literally paid for itself in one day after adding it. Very responsive customer service (Thank You Fede!). I like how you can track results and actually see which images are the most effective for conversions. The only thing I wish I could do (on the Pro plan) is to rearrange the images without having to upgrade to Premium. Highly recommended!

Iron Doggy™
United States
About 2 months using the app
August 15, 2018

I started using Snappt fully about a week and a half ago. It was pretty easy setting up along with getting my products catalog in place. Almost everyone I'm spoken with regards to IG and Snappt have only told positives with advertising and customer interaction.

I'm still a little frustrated with locating my holy grail of an audience. I've done many, many FB campaigns with my Pixel all set up and dialed in correctly. All's I've found so far is rush hour traffic almost 24/7 but no customers. Since this began, I've totally upgraded my website making improvements to every fine little detail imagineable.

I have no complaints thus far, just waiting to see what will evolve here in the near future. The Snappt App I think has made IG more user friendly! Now if I can just locate my audience, everything would be perfect!

Best Regards,
PetsLuvHead2Tail.Com

Pets Luv Head 2 Tail
United States
About 2 months using the app
February 5, 2018

So Far So Good. Easy To Use. Would Recommend.

Bear And Bea
United Kingdom
About 2 months using the app
December 3, 2018

Amazing app!! Really blown away with the features (free) and support. Very intuitive platform and innovative company. Always seem to be coming out with lots of new features. Great work guys! Love it!!

Spark Sisters
New Zealand
About 1 month using the app
November 24, 2016

Great app! We enjoy engaging with our audience on Instagram and this app allows the experience to be so much better, also its super easy to use. Thank you!

Rnw2015
Canada
About 1 month using the app
March 5, 2020

Alpha testing a social ecommerce biz model and very impressed with this app so far. The range of functionality is good, look forward to it being part of the version we go live with.

Our Wise Tribe
Ireland
Over 2 years using the app
April 23, 2020

I have only started using this app this week. But so far so good. pretty easy to set up. The shop is good and the feed is nice with options to change the look. I've not had any problems. But need to use it some more to find everything it does.

Ninth Nation
United Kingdom
About 1 month using the app
May 9, 2017

VERY EASY TO SET UP AND TAG PRODUCTS . INTEGRATED WELL WITH MY WEBSITE ! WOULD RECOMMEND.

Scrubs 4
Australia
About 1 month using the app
November 21, 2016

I have waited for integration to create an instagram store for a while.

Boss Glass
United States
About 1 month using the app
November 17, 2016

Great app! Definitely helps customers shop easier with the same look as Instagram! And they make great improvements and new tools!

Swank A Posh
United States
About 1 month using the app