Reviews (896)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating user-generated content and social media posts, noting significant improvements in conversions and customer engagement. They praise its user-friendly interface, customization options, and seamless integration of features like product tagging and shoppable galleries. The app is recognized for its reliability and efficient handling of high traffic. Customer service, particularly from team members like Fede and James, is frequently commended for responsiveness and helpfulness in implementing feature requests and providing usage guidance.

Edited August 11, 2020

This is the second time installing the app. First time it showed some but not all of our UGC and it overtime showed less and less. I uninstalled and looked for a different app but couldn't find one that let me easily edit which pics from feed showed up so I returned. It's several steps but I regram any posts that the app doesn't pick up in the People Powered tags. The regram idea took a few emails to get as an idea from the staff at SNPT. I didnt like the extra steps so I left. Now I am back and did it it seemed to work fine but isnt great for my instgram restyling.

Like that I can put gallery on product page now as social proof as people decide whether to buy and tailor it with just pics of that product.

Social Justice Jewelry
United States
Over 1 year using the app
Edited January 25, 2018

I can see why the ratings are high. I just installed it. So, so easy even for the tech challenged. I tried another app for the same thing and it never worked. jasrya.com

I am updating because this app is so great. Everyone should have it, great customer service. JasRya.com

Decorperfection
United States
27 days using the app
March 16, 2017

It has been a really long time since I have even bothered to leave a review for a phone/laptop application, because most applications fail to impress me, or are just plain terrible. SNAPT IS AMAZING! I run a shop, on Etsy and I have my own store front on Shopify, NanasShabyAtTic & NanasShabyAtTic4u, selling chalk painted furniture & decor, handmade, all-natural bath and beauty products, and much more. Being a new store owner, trying to run all of these social media accounts + keep up with customer questions and orders... is nearly impossible! I am sure a lot of those who have downloaded this app, understand what I mean. I do not know if I would still be up and running if it was not for this app. I now receive over 60% of my traffic from my Instagram account, and have officially made my first 3 sales!

Plus, SNPT is the first app in a long time (and I have tried out 40+ apps for my store in the past month), that offers PERSONAL ATTENTION TO THEIR CUSTOMERS. I received a VERY FAST REPLY VIA EMAIL. The owner himself, and I am certain he is extremely busy keeping up with his application, emailed me back & forth about issues with Etsy & personally thanked me for my time and my comments. What more can you ask for?

I know if I ever had an issue or a problem, and I needed customer support right away, they would be there. It has taken away so much of my worry, normally associated with applications now a days. However, I have yet to have any issues at all. It is easy to use, does exactly what it says it is suppose to, and has no bugs- believe it or not!

If you would like to check out what SNPT has done for my shop, you can check out the 3 sales I have received because of this app, in the past 3 weeks (which is a BIG accomplishment for a new online seller in such a short period of time & no reviews) here on Etsy: http://www.Etsy.com/shop/NanasShabyAtTic4u.
I do not yet have access to customer reviews but if you want to check out some of the photos I have used on social media... you can Check out my main platform here: http://www.NanasShabyAtTic.myshopify.com

To check out all of the Instagram followers, likes, & comments I have received thanks to SNPTs help, visit this URL: http://www.Instagram.com/NanasShabyAtTic
- It is quite a lot for such a short period of time!

I even had a lady from Instagram tell me she was so pleased with the comments I left on her photos, that she is now sending me a present in the mail! She hand made me a tiny dollhouse and is getting ready to send it to me in the mail. What she doesn't know is that I never took the time to give her all of that personal attention, likes, and comments on her photos... IT WAS SNPT! LOL LMAO AMAZING. The comments rotate so flawlessly, that nobody ever knows.

This app is worth it. And I can honestly say, I am 100% satisfied. Thank you so much SNPT!

Nanasshabyattic
United States
27 days using the app
January 12, 2017

Works perfectly. With some custom code I was able to bypass the popups and take them directly to my product pages.

Domino Clothing
United States
27 days using the app
January 15, 2017

Free fast flexible, just sparkles ✨ ✨ ✨

Huskyfancy
United States
26 days using the app
March 3, 2018

This app is great! I love it, kudos to the team for a job welldone

Cutiebaby01
United Kingdom
26 days using the app
May 3, 2019

This app is beautifully designed, intuitive, and works just the way they said it would. It is the best app I have used on Shopify. This app is definitely about that 5-star life. I recommend. Although, I wonder how they make money to make such a great product free.

Natural Girl Wigs
United States
26 days using the app
March 25, 2018

Very happy with Snapppt, easy to use and has increased sales, would certainly recommend!

Garboandkelly
Australia
26 days using the app
April 17, 2018

Great app to assist selling on Instagram.

Dora Apple
Canada
26 days using the app
February 27, 2017

A solid app that does exactly what it says it does. Love it!

Bluestar Deals
United States
26 days using the app