Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its quick, accurate search results, especially for stores with large product catalogs. They appreciate its machine learning capabilities, additional filtering options, and the No Code Editor feature for ease of use. The responsive support team and regular updates are also praised. Merchants value the analytics and recommendation widgets for understanding customer behavior and suggesting related products. Some reported improved website performance and increased sales after using the app.

October 4, 2014

This app is great. At first, the advaned search results page did not work correctly with our customized theme but the great support staff at InstantSearch+ was able to get it working correctly in no time at all. We can already see that this is saving our customers time and really adding value to our shopify store.

If you have lots of products in your store this app is a must have.

eJuices.com
United States
7 days using the app
December 1, 2021

I use this App for Filter Search and on the collections page. A few other things as well. The service has been great! If a function does not work the team will get back to you and fix it.

Paaprika
India
6 days using the app
February 8, 2017

Absolutely the best search app on Shopify. A must-have!

Blue Wave Products
United States
6 days using the app
Edited July 31, 2017

excellent app very helpful to my website visitors
update!
because they have access to our sales numbers they want to charge over $500 a month otherwise they will discontinue the service.
we are using mega search app now and it works just as good but 28 times cheaper

Ecigaretteempire
United States
5 months using the app
April 30, 2022

Looks terrible on the site and when you try to delete the app, it leaves code on the site so it breaks other apps.

Halberstadt’s on Broadway
United States
5 months using the app
Fast Simon replied May 5, 2022

Hi,
Sorry that you were having a bad experience. Here's what happened.
You installed our app twice on November and December 2021, and used it until April. You had 3 support tickets opened. All three tickets were responded to immediately in minutes, yet there was no response or acknowledgement from you. We also tried to reach you directly - yet no response. Please check your email system as it may have been blocking our support responses.
Also, while you have been using our app, you had another search & filter app installed at the same time. This may have caused a conflict on your store's front end. There is no code left by our application on your store.
We are happy to help you out. Please contact our support@fastsimon.com and leave a phone number in case our email response is blocked.
Thanks
Fast Simon team

July 6, 2020

Great work guys. Easy app to install and use. Great customer service as well for app questions. 10/10

VPA Australia
Australia
5 days using the app
July 14, 2017

After several months of using, our search functionality is vastly improved. I just wish it was more affordable for smaller businesses. I'm on the fence about dropping it because I'm not yet convinced the cost justifies the service.

Walnut Studiolo
United States
5 months using the app
July 11, 2014

Great app and AMAZING support! Ed rules :)

LirumLarumLeg
Denmark
5 days using the app
November 29, 2016

Must have app. Easy to install, it auto-configures and syncs with the product catalog. Plus, has a lot of options you can tweak.

Forexwealth Shop
Italy
5 days using the app
Edited May 31, 2022

Would NOT recommend. This app ads code to your site that takes developer support to delete. Bad business! Subpar customer service and the functionality is really bad. The look and feel is not responsive either.

Halberstadt's Bismarck
United States
4 months using the app
Fast Simon replied May 31, 2022

Dear,
Per Shopify's records, you installed the app Jan 31, uninstalled and then again installed on Feb 28 2022. Apparently did not take developer support to delete the app then... Not only you re-installed the app, you subscribed to a plan and used it for 3 full months. During this period, per our Zendesk records, we have not received any support request from you whatsoever. We serve THOUSANDs of Shopify stores, yet we are truly puzzled by your review. Still, if you need help, we are happy to help you out if needed at support@fastsimon.com.
Cheers
Fast Simon Team