Reviews (482)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs with its customizable scenarios and accurate rate calculations. The user-friendly interface and powerful scenario builder simplify setting diverse shipping rules, improving checkout conversions and cost efficiency. Seamless integration with platforms like ShipStation enhances its functionality. The support team is praised for being responsive and knowledgeable, providing personalized assistance to ensure smooth operations.

Edited October 11, 2018

Need to do complex shipping rules? No problem! Need to build rules around item properties (such as is this recurring?) No problem! Want to offer only one shipping option but rate shop the best price from different carriers? No problem! And I'm sure I have yet to discover only 1% of what can be done. Great app.

OneSecond Supplements
United States
Over 2 years using the app
June 1, 2023

Our company has fairly complex shipping rules and this app made it possible! I have probably worn out this support staff with all of my inquiries over the last few years but they are so helpful and quick to respond! I've never received this level of support in any part of my professional and personal life. Would recommend to anyone!

Ardisam Dealer Portal
United States
Over 2 years using the app
Intuitive Shipping Inc replied June 13, 2023

Thank you! We very much appreciate the kind words and your recommendation. Keep sending in those inquiries when you need to. Our team is always here to help and ready for the challenge!

Best regards,

Ron Anderson
Customer Experience Manager

January 2, 2023

Used Intuitive Shipping for two years to help manage cost-of-shipping struggles with multiple odd-shaped products in my store and print-on-demand suppliers. I recently simplified my packaging requirements to a standard set of boxes and mailers and dropped all POD products and no longer needed the firepower of this app. If you have complex shipping requirements that, for example, require billing for a single order that requires more than one box (and you don't want to eat the shipping costs), this is the app for you. It's brilliant and the support is among the best for any app I've ever used. Thank you.

OddGoods
United States
Over 2 years using the app
Intuitive Shipping Inc replied January 4, 2023

Thank you for sharing your this, and for helping others with similar complex requirements make an informed decision. We're glad your experience with Intuitive Shipping was such a positive one and helped you manage your complex requirements. We very much appreciate you taking the time to share this thoughtful and detailed review as you transition into a more simplified approach to shipping.

Best regards,

Ron Anderson
Customer Experience Manager

November 2, 2022

Intuitive Shipping has been an absolute game changer for us when it comes wot shipping rate calculation while also make the lives of our fulfillment team easier by virtual packing each and every order into its respective box. Highly recommend them! Service is also incredible, I've never not had them respond within just a few hours on supports inquiries. 10 out of 10!

Advexure
United States
Over 2 years using the app
Intuitive Shipping Inc replied November 7, 2022

Thank you so much for this! We're so happy to hear that your experience with Intuitive Shipping has been so overwhelmingly positive, and that you are getting the full benefit of our SmartBoxing™ packing system. Our team is always here if you run into any concerns or if you just have a question.

Best regards,

Ron Anderson
Customer Experience Manager

Edited July 30, 2020

Intuitive Shipping has helped our store easily provide shipping cost, based on a complicated rules-based calculation. This calculation is necessary because we use five separate locations, with slightly different shipping costs, to fulfill our orders. Once it was set up on our store, the dashboard and other features of the app have been easy to maintain as we add new brands and products. And, we have experienced exceptional customer support. Our sincere thanks to the developer.

Thug Dog Life Inc.
United States
Over 2 years using the app
January 8, 2019

This app handles all of our shipping issues, and the customer support has been great. If there is something not quite working, Joel has been right there to find a solution.

Supplyitall by SJP
United States
Over 2 years using the app
March 11, 2021

We use this app to help us calculate live shipping rates for both ship to and ship from locations. The Intuitive Shipping support team is amazing! They are always willing to help and jump on a call whenever needed.

VDC On The Fly
United States
Over 2 years using the app
October 19, 2018

We use this app to calculate dimensional FedEx shipping rates. It does a much better job than other apps we tried and is actually cheaper! Their support team has been amazing and responsive.

Cedar and Moss
United States
Over 2 years using the app
September 19, 2021

I use Intuitive Shipping in all of my stores, if you sell more than one shape product - or to more than one location - this app is for you. Customer Service is hands down the best too!

Mason Jar Merchant Canada
Canada
Over 2 years using the app
August 9, 2021

Love this app! And the staff is incredibly helpful. Ive had many questions, and each one is answered quickly, correctly, and with ease. Highly recommend this to anyone and everyone looking for a solid Shipping app, and a very helpful support team!

Jetter Green
United States
Over 2 years using the app