Reviews (404)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining invoicing and quoting, noting its ease of setup and seamless Shopify integration. They appreciate the customizable templates and features like bulk operations and automatic invoice generation, which efficiently handle VAT and reverse charges. The app is praised for its reliability and user-friendly interface, with exceptional customer support available via email, live chat, and personalized video demos. Suitable for businesses of all sizes, it offers a free plan and supports multiple languages and tax rates, making it ideal for international use. Its scalable service model allows for adjustments in features and costs as businesses grow.

Edited December 2, 2020

Great app. Very comprehensive and flexible, and at the same time super easy to configure. The support has been first rate too.

Mungo & Maud
United Kingdom
29 days using the app
January 9, 2020

I love the design and all the options to customize the invoice. I couldn’t add the VAT ID number that I collect via Exemptify, but this was no problem for Sandesh and the support guys! They managed to integrate the systems and in no time it was solved. Now I meet EU law requirements with a beautiful looking invoice. Highly recommended! Thanks Sandesh!

The Roar Shop
Netherlands
28 days using the app
February 28, 2023

Still having some glitches such sas discount will not updated with shopify
and invoice dollar amount won't match with the shopify order which causing lots of problems for payments

HOYA CASA
Canada
About 2 years using the app
June 1, 2022

perfect app for B2B orders, it's easy to personalized & automation is very nice for B2B clients. Major +, you can creat invoice in it that are not linked to a shopify order

amoseeds.pro
France
27 days using the app
Molecular Apps replied June 3, 2022

Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you.

Regards,
Invoice Falcon

August 9, 2022

I selected one customer to send an invoice to them and it sent invoices to every customer I've ever had even though the UI showed one customer selected. I am in the process of dealing with over a hundred customers that think I am charging them for orders they didn't make.

Regal Wigs
United States
Almost 2 years using the app
November 20, 2019

Really easy to use. This is what I searched for these days. Changes easy to make. Tested some apps, but that one is the right one.

DoggyRoyal
Austria
26 days using the app
September 9, 2021

Have really helped me out with getting printed a ton of invoices in bulk. Also love the design of the invoices. And again, the print bulk feature is like no other.

CloudZero
Norway
25 days using the app
Molecular Apps replied September 13, 2021

Thank you so much for taking the time to leave us a review. We are glad to hear that the app is useful to you and that you are happy with its design and features.

Regards,
Invoice Falcon

January 10, 2023

We've had this app for about 2 years, on a paid plan. It's a strong thumbs down: while it appears to be a fine companion to Shopify's systems, we found it to be woefully short on basic functionality:

1. Additional discounts added as line items while creating the actual shopify invoices will not show in Invoice Falcon: the totals will not be matching Shopify's data. We didn't catch on to this right away and it took some tail-chasing to figure out where the issue was as the customers were paying what the pdf invoices were showing. We wrote tech support but it's comically delayed, and still not fixed to this day.
2. If one edits prices in Shopify after the pdf invoice is generated, they will not be retroactively updated in Invoice Falcon. Couldn't find a way to work around this except to start a new order. Frustrating and time wasting.
3. Small glitches in formatting: the shipping cost fields text sizes are huge and looking unprofessional and stitched together.

Will uninstall.

Candylab Toys Wholesale Store
United States
About 2 years using the app
February 5, 2023

Great customer service.
The app working very good. You can create invoice, quote and more.

Thanks for you help.

Aurora Energy Group
United Kingdom
24 days using the app
August 11, 2019

Good App ! It will be very usefull for my new store. Keep it up !

Kyle William
France
24 days using the app
Molecular Apps replied August 16, 2019

Thank you so much for your review. We really appreciate that you took the time to download, install & share feedback on our app. If there's anything else that we can do for you, please feel free to reach out to us anytime! :)

Best,
Sandesh.