Reviews (128)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for reducing packing errors and improving order accuracy, leading to cost savings. Key features include barcode scanning, bin location tracking, and picking lists. It integrates seamlessly with Shopify and other systems. The app is user-friendly, reliable, and offers extensive customization. Responsive customer support is noted for implementing requested features. Many consider it a game-changer for enhancing productivity and customer satisfaction.
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We’ve had a great experience with iPacky. We were looking for a better way to organize our inventory and streamline our picking and shipping process, and iPacky has made a huge difference.
The Shopify integration works really well, and the bin-location and picking features have allowed us to completely change how our warehouse operates. Items now have specific locations, our team can follow an organized digital pick list instead of relying on memory, and even a new employee with very little knowledge of our products can successfully locate and ship orders.
What has impressed me most, though, is the support. We ran into an issue where products with zero inventory were still appearing in their assigned bin locations. I reached out to the iPacky team and asked whether they could add a feature to automatically remove bin locations when inventory reaches zero. Within just a few days, they actually developed and added the feature for us.
Thank you so much for your review! We're really glad iPacky is helping you organize your inventory, picking and shipping process.
We also appreciate you reaching out to us with your request. We always try to be responsive, and whenever we see that we can implement something a merchant needs, we do our best to make it happen.
Thanks again for sharing your experience with us!
We’ve had a very positive experience using iPacky for our Shopify store. It has made our packing and fulfilment process much more accurate and organised, especially when checking orders before dispatch. Being able to scan and verify items gives us extra confidence that customers are receiving the correct products, and it has helped reduce avoidable packing mistakes. We link it with Sendcloud to connect with our prefered carriers, generating and printing labels easily.
The app is practical, reliable, and clearly built with real warehouse and fulfilment workflows in mind. Features like order checking, picking lists, and packing slips have made our day-to-day process smoother and easier for the team to follow.
There can be a small learning curve when first setting everything up to match your workflow, but once configured, iPacky becomes a very valuable part of the fulfilment process. Overall, we’d happily recommend it to other Shopify merchants who want better accuracy, fewer errors, and a more professional packing operation.
And the personal support from IPacky CEO David De Bono is a huge added bonus.
Thank you for taking the time to write this up in such detail.
Catching a packing mistake before the parcel leaves the warehouse is exactly why iPacky was created. Fair point on the initial setup too; we're working on making that first hour easier.
David and the team are always here if you need anything.
We're a fan of iPacky. It is easy to use, integrates perfectly with our Shopify store and allows us to track inventory for all our products and expedites order packing, labeling and invoicing. We use iPacky with a scanner which helps insure accurate bin placement and order accuracy.
So, we recommend using iPacky for inventory tracking and order fulfilment!
Thank you so much for your excellent review!
Ipacky is absolutely fantastic at allowing us to pack more efficiently, quickly and accurately in a challenging environment. It ensures that errors are minimised, reducing refunds and customer service requests whilst boosting our customer satisfaction
Very glad to hear this
We moved from 3PL to inhouse fulfilment after 7 years and needed an app to help the team with bin locations.
IPacky has been perfect for this. It's also helped us with pick lists, stock check etc and the support is always incredibly quick and helpful.
Thank you so much. We're very happy that we could help
The iPacky scan and pack system has been great. It has significantly reduced packing errors and made the process faster, more accurate, and far easier for the team to follow. Support is also excellent, any issues have been responded to and resolved in a timely manner. Would recommend.
Thank you so much for your great review!
Absolutely perfect. We have a lot of custom bundles in our store, and the custom meta field tool allows our shipping team to pack those without issue.
Just happy to help 😁
iPacky has been perfect for our small business. With the free plan it has allowed us to test out the features.
The main reason I got it was so I could have the bin locations for all of my products easily accessible.
It has also been really helpful to print picking lists with the bin locations shown in the list.
If I ever had any issues, the support team has been really good at reaching out and solving the problem!
Thank you. Great to hear.
Excellent app, and at a very fair price. Although some of the UX is a little clunky, iPacky excels at what it's supposed to do - run a clean, streamlined picking and packing process.
Thank you so much for the review! And we appreciate the feedback.
We have been using Ipacky for a little over a year now, and it is an amazing stepping stone app for businesses who want to introduce barcodes and scanning into their business without the need for a completely digitalised pick and pack system.
It works seamlessly with Shopify, Starshipit and our WMS system.
David is super helpful and is always willing to make changes to the app to better suit your businesses needs.
We have completely eliminated human error in our dispatch system due to this.
Thank you so much for the great review! We're happy to hear that the packing mistakes are gone 😁