Reviews (116)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting operational efficiency, especially in managing multiple locations and increasing shipping capacities error-free. Features like item confirmation, digital picking, and auto-generated shipping labels reduce errors and support a paperless process. Additional functionalities like product photography pre-packing and dedicated warehouse staff logins ensure order accuracy. The app is user-friendly, integrates well with Shopify and other platforms, and offers responsive support and regular updates.

February 3, 2025

We've been using iPacky since 2023, and it has been highly effective in helping us maintain organization within our inventory. While the dashboard and admin interface weren’t the most user-friendly at first, the customer service and instructional videos made everything clear and easy to navigate.

There are many features we haven’t utilized yet at our small business level, so it’s great to know there’s room to grow with this app. For our setup, we use an Android-based device with a scanner and rely on iPacky for every order we pick. This has significantly reduced order errors and made it easier for new employees to locate our diverse range of products, thanks to product location feature.

We’re very happy with iPacky and plan to continue using it!

Johnny Jigs
United States
Almost 2 years using the app
iPacky replied February 10, 2025

Thank you for this constructive and detailed review! Glad to have you on-board.

January 15, 2025

When we thought about implementing it we would have never thought that it would help us so much. The functionality is awesome and its suitable for more simple logistics as well as professional complex tasks/packing procedures.

Absolute gold. Btw, all the reviews here write that the support responds ultra fast and its True.

Balloony.pet
Germany
About 2 months using the app
iPacky replied January 16, 2025

Thank you so much for your great review! We're happy to help.

January 16, 2025

Ipacky has been a game-changer for our business! We love how intuitive and efficient the app is. It has helped us eliminate errors while packing orders, ensuring accuracy and saving us valuable time.

Carcajou Tactical
Canada
2 months using the app
iPacky replied January 17, 2025

We're so happy to hear that iPacky helped your business!

February 14, 2025

Excellent app that handles any aspect and criticalities in the packing flow but above all very efficient assistance from David, helpful and solving on any customization request

SPECTRUM
Italy
2 months using the app
iPacky replied February 16, 2025

Thank you so much for your excellent feedback!

December 12, 2024

Quick response to customer service issues. Helps my business to be organized

RESPECTED ROOTS
United States
Almost 2 years using the app
iPacky replied December 14, 2024

Thank you for sharing!

November 6, 2024

I've been using Ipacky for months and its great- it solved many problems for us, incorrect picking, DPD labels printed when they shouldnt be, address issues and just general ops

The support is amazing, but by email and on calls

highly recommended

The Fat Butcher
United Kingdom
Over 1 year using the app
iPacky replied November 8, 2024

Thank you so much for your excellent feedback!

November 4, 2024

Working really well for us - took a little while to get set up and work through the teething issues but we are a complex store with 400+ SKUs and using bundles.

David was with us throughout the implementation and has been very quick and responsive. And we have removed all packing errors!

I recommend this app.

Dry Drinker
United Kingdom
2 months using the app
iPacky replied November 5, 2024

We're happy to help 😁

October 19, 2024

The owner/creator is very professional and responsive. Also open for new ideas to improve the software.

Armastus
Palestinian Territories
5 months using the app
iPacky replied October 23, 2024

Thank you so much for your nice review!

October 2, 2024

Amazing app, David was super helpful is walking me through how to set it up. Super seamless once you get the settings adjusted (location, jumping back into shopify after the order is checked/fulfilled to print the label). Thank you again exactly what we've been looking for!

TOROLINE
United States
5 days using the app
iPacky replied October 3, 2024

Great to hear that you're satisfied with iPacky!

August 23, 2024

we have been using the app for over 8 months now and extremly happy with it - the support always replies very promptly (very helpful when setting up the app) and there are constantly updates that add new features and improve the app. We highly recommend this app!

GRAZIOSA B2B
Romania
8 months using the app
iPacky replied August 24, 2024

Thank you so much for your excellent feedback!