Reviews (126)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for reducing packing errors and improving order accuracy, leading to cost savings. Key features include barcode scanning, bin location tracking, and picking lists. It integrates seamlessly with Shopify and other systems. The app is user-friendly, reliable, and offers extensive customization. Responsive customer support is noted for implementing requested features. Many consider it a game-changer for enhancing productivity and customer satisfaction.

May 18, 2026

We’ve had a very positive experience using iPacky for our Shopify store. It has made our packing and fulfilment process much more accurate and organised, especially when checking orders before dispatch. Being able to scan and verify items gives us extra confidence that customers are receiving the correct products, and it has helped reduce avoidable packing mistakes. We link it with Sendcloud to connect with our prefered carriers, generating and printing labels easily.

The app is practical, reliable, and clearly built with real warehouse and fulfilment workflows in mind. Features like order checking, picking lists, and packing slips have made our day-to-day process smoother and easier for the team to follow.

There can be a small learning curve when first setting everything up to match your workflow, but once configured, iPacky becomes a very valuable part of the fulfilment process. Overall, we’d happily recommend it to other Shopify merchants who want better accuracy, fewer errors, and a more professional packing operation.

And the personal support from IPacky CEO David De Bono is a huge added bonus.

Manage At Home
United Kingdom
9 months using the app
February 4, 2026

We're a fan of iPacky. It is easy to use, integrates perfectly with our Shopify store and allows us to track inventory for all our products and expedites order packing, labeling and invoicing. We use iPacky with a scanner which helps insure accurate bin placement and order accuracy.
So, we recommend using iPacky for inventory tracking and order fulfilment!

TOKEN USA
United States
9 months using the app
iPacky replied February 5, 2026

Thank you so much for your excellent review!

January 19, 2026

Ipacky is absolutely fantastic at allowing us to pack more efficiently, quickly and accurately in a challenging environment. It ensures that errors are minimised, reducing refunds and customer service requests whilst boosting our customer satisfaction

eatTelfit
United Kingdom
Over 1 year using the app
iPacky replied February 5, 2026

Very glad to hear this

January 9, 2026

The iPacky scan and pack system has been great. It has significantly reduced packing errors and made the process faster, more accurate, and far easier for the team to follow. Support is also excellent, any issues have been responded to and resolved in a timely manner. Would recommend.

Kakoa
United Kingdom
6 months using the app
iPacky replied February 5, 2026

Thank you so much for your great review!

January 11, 2026

We moved from 3PL to inhouse fulfilment after 7 years and needed an app to help the team with bin locations.
IPacky has been perfect for this. It's also helped us with pick lists, stock check etc and the support is always incredibly quick and helpful.

Mutha.Hood
United Kingdom
5 months using the app
iPacky replied February 5, 2026

hank you so much. We're very happy that we could help

September 29, 2025

Excellent app, and at a very fair price. Although some of the UX is a little clunky, iPacky excels at what it's supposed to do - run a clean, streamlined picking and packing process.

Tuscany Candle®
United States
Almost 2 years using the app
iPacky replied September 30, 2025

Thank you so much for the review! And we appreciate the feedback.

Edited February 27, 2025

If you are looking for a picking app stop searching, this app has everything you need for a very-very reasonable price, with the best support/service you can imagine.
Out company had rebellion because they wanted to use the old not compatible picking app, but after 1 picking session all the employees loved how easy and fast the new picking system is.

Update:
Now we have around 4k orders monthly. We have a huge update, half of our site is changing (including half of the apps). Ipacky is still the best app, we can make custom workflows any way we want. Support is still the best.

Bio-Barát Biobolt
Hungary
Over 2 years using the app
iPacky replied August 8, 2022

Thank you so much for the excellent review. We're so glad to hear about your success.

November 14, 2025

Absolutely perfect. We have a lot of custom bundles in our store, and the custom meta field tool allows our shipping team to pack those without issue.

Ethereal Gold Dispensary
United States
5 months using the app
iPacky replied February 5, 2026

Just happy to help 😁

August 30, 2025

Great app. It's streamlined our packing process, eliminated errors and made order fulfilment simple and efficient . The barcode scanning and reports give us full confidence in every order.

LIKESKIN
United Kingdom
About 2 years using the app
iPacky replied August 31, 2025

Thank you for your excellent review!

August 11, 2024

We’ve been using iPacky for over 2 years now. The product is user-friendly and has significantly boosted our efficiency! We recently set up a second location and needed help from customer support. They responded promptly and were very helpful. Highly recommend iPacky to everyone looking to streamline their operations!

A&A Asian Food Store
Estonia
Over 2 years using the app
iPacky replied August 13, 2024

Hi! We're glad that you're satisfied with iPacky.