Reviews (127)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for reducing packing errors and improving order accuracy, leading to cost savings. Key features include barcode scanning, bin location tracking, and picking lists. It integrates seamlessly with Shopify and other systems. The app is user-friendly, reliable, and offers extensive customization. Responsive customer support is noted for implementing requested features. Many consider it a game-changer for enhancing productivity and customer satisfaction.
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We have been using Ipacky for a little over a year now, and it is an amazing stepping stone app for businesses who want to introduce barcodes and scanning into their business without the need for a completely digitalised pick and pack system.
It works seamlessly with Shopify, Starshipit and our WMS system.
David is super helpful and is always willing to make changes to the app to better suit your businesses needs.
We have completely eliminated human error in our dispatch system due to this.
Thank you so much for the great review! We're happy to hear that the packing mistakes are gone 😁
Absolutely perfect. We have a lot of custom bundles in our store, and the custom meta field tool allows our shipping team to pack those without issue.
Just happy to help 😁
I've been using Ipacky for months and its great- it solved many problems for us, incorrect picking, DPD labels printed when they shouldnt be, address issues and just general ops
The support is amazing, but by email and on calls
highly recommended
Thank you so much for your excellent feedback!
Easy to set up and use. This helped us reduce errors with our order packing.
I went in and replaced the stock error sound with a clip of flatulence I found, and that has really improved morale among the team; would recommend.
Thanks for your great review! And we appreciate the tip about sound 😂
iPacky has been perfect for our small business. With the free plan it has allowed us to test out the features.
The main reason I got it was so I could have the bin locations for all of my products easily accessible.
It has also been really helpful to print picking lists with the bin locations shown in the list.
If I ever had any issues, the support team has been really good at reaching out and solving the problem!
Thank you. Great to hear.
ipacky has been great in streamlining operation in terms of order packing and order fulfilment. And it has been a helpful service that integrates with Sendcloud offering 3PL services, lacking within Sendcloud
I installed the app to evaluate it with the understanding that it was free below 50 orders. Don't leave it installed as if you go over 50 orders in a month, including POS orders, it will upgrade you to $19.99/mo without warning.
The developer was unsympathetic and refused to refund even though we never used the app. I have not had this experience with other Shopify apps but I am now uninstalling any app I am not using.
Hi. We're sorry to hear that you feel this way. You had the app installed for almost a year, and then you wanted full refund of the whole period. Even though you did not have any issues with the app or functionality. The pricing documentation is very clear on this matter. That it's based on the total shop orders, but the usage billing is charged for only the orders that you check in iPacky (which you were never charged). The monthly subscription kicks in when the store has more than 50 orders/month, as your store had. The fact that you had the app installed but did not use it much cannot be blamed on us. And during the whole period you had the app installed, you did not check the Shopify billing.
This app has been tremendously helpful in assisting with our E-commerce grocery operations! The developers are very responsive and involved in providing solutions and fixes to accommodate a lot of our operation's unique needs.
The Virtual product feature has help us with managing and picking a lot of the unique grocery bundles we sell on our store.
The built in reports have also been super useful in monitoring and managing our outbound KPIs!
The interface is very intuitive so it's been extremely easy to train new staff on order picking.
10/10 money well spent! Would definitely recommend to any other operations needing some type of scanner picking tools!
We're glad to help, and thank you for the excellent review.
We are having such an amazing experience using this app. Not only that this app supports our order fulfilment process and reducing errors significantly, but also, the support has been amazing! They have been responding promptly solving our questions and concerns which helped us taking the fulfillment process to a step further. We have tested a few other similar apps but found ipacky the easiest and flexible among all. So glad we found this tool! Would definitely recommend!
We're so happy that you're satisfied with iPacky. And for your excellent review!
IPacky is a lifesaver and one of the best apps out there. We use it for our picking, packing, and fulfillment processes across our entire business. It's truly one of the best apps for this purpose. The developer is also very helpful and hands-on
We're happy that you're happy with iPacky😁
