Reviews (133)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as a game changer for reducing packing and shipping errors to nearly zero using scan-to-verify workflows. They say it speeds fulfillment, supports batch and multi-order picking, and works well for both small and complex operations. Merchants value its strong Shopify and shipping-tool integrations, inventory and bin-location management, real-time reporting, and intuitive interface. Support is frequently praised as fast, personal, and highly responsive to feature requests.

January 9, 2026

The iPacky scan and pack system has been great. It has significantly reduced packing errors and made the process faster, more accurate, and far easier for the team to follow. Support is also excellent, any issues have been responded to and resolved in a timely manner. Would recommend.

Kakoa
United Kingdom
6 months using the app
iPacky replied February 5, 2026

Thank you so much for your great review!

November 14, 2025

Absolutely perfect. We have a lot of custom bundles in our store, and the custom meta field tool allows our shipping team to pack those without issue.

Ethereal Gold Dispensary
United States
5 months using the app
iPacky replied February 5, 2026

Just happy to help 😁

October 28, 2025

iPacky has been perfect for our small business. With the free plan it has allowed us to test out the features.

The main reason I got it was so I could have the bin locations for all of my products easily accessible.

It has also been really helpful to print picking lists with the bin locations shown in the list.

If I ever had any issues, the support team has been really good at reaching out and solving the problem!

Adelaide Electrical Salvage
Australia
8 months using the app
iPacky replied February 5, 2026

Thank you. Great to hear.

September 29, 2025

Excellent app, and at a very fair price. Although some of the UX is a little clunky, iPacky excels at what it's supposed to do - run a clean, streamlined picking and packing process.

Tuscany Candle®
United States
Almost 2 years using the app
iPacky replied September 30, 2025

Thank you so much for the review! And we appreciate the feedback.

September 23, 2025

We have been using Ipacky for a little over a year now, and it is an amazing stepping stone app for businesses who want to introduce barcodes and scanning into their business without the need for a completely digitalised pick and pack system.

It works seamlessly with Shopify, Starshipit and our WMS system.

David is super helpful and is always willing to make changes to the app to better suit your businesses needs.

We have completely eliminated human error in our dispatch system due to this.

The Salty Fox
Australia
Over 1 year using the app
iPacky replied September 24, 2025

Thank you so much for the great review! We're happy to hear that the packing mistakes are gone 😁

August 30, 2025

Great app. It's streamlined our packing process, eliminated errors and made order fulfilment simple and efficient . The barcode scanning and reports give us full confidence in every order.

LIKESKIN
United Kingdom
About 2 years using the app
iPacky replied August 31, 2025

Thank you for your excellent review!

August 25, 2025

iPacky has been instrumental at our warehouse! It allows us to minimize our mispicks, while easily keeping tracking of lot numbers. I also enjoy the analytics that it provides. Easy to use and great support from their team - highly recommend!

Three Ships
Canada
2 months using the app
iPacky replied August 29, 2025

Thank you so much for your great feedback! We're happy that it helps your business.

April 11, 2025

ipacky has been great in streamlining operation in terms of order packing and order fulfilment. And it has been a helpful service that integrates with Sendcloud offering 3PL services, lacking within Sendcloud

THE BARN Coffee Roasters
Germany
Over 1 year using the app
March 11, 2025

The app works as it should and I haven't had any issues with its functionality. My only thought is the UI is a little hard to look at, and if they designed it in a way that was similar to the already familiar Shopify UI, it would be perfect.

ProSwag
United States
5 months using the app
March 3, 2025

Easy to set up and use. This helped us reduce errors with our order packing.

I went in and replaced the stock error sound with a clip of flatulence I found, and that has really improved morale among the team; would recommend.

Flyboy Accessories
United States
Over 1 year using the app
iPacky replied March 5, 2025

Thanks for your great review! And we appreciate the tip about sound 😂