Reviews (116)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting operational efficiency, especially in managing multiple locations and increasing shipping capacities error-free. Features like item confirmation, digital picking, and auto-generated shipping labels reduce errors and support a paperless process. Additional functionalities like product photography pre-packing and dedicated warehouse staff logins ensure order accuracy. The app is user-friendly, integrates well with Shopify and other platforms, and offers responsive support and regular updates.

August 23, 2024

we have been using the app for over 8 months now and extremly happy with it - the support always replies very promptly (very helpful when setting up the app) and there are constantly updates that add new features and improve the app. We highly recommend this app!

GRAZIOSA B2B
Romania
8 months using the app
iPacky replied August 24, 2024

Thank you so much for your excellent feedback!

August 11, 2024

We’ve been using iPacky for over 2 years now. The product is user-friendly and has significantly boosted our efficiency! We recently set up a second location and needed help from customer support. They responded promptly and were very helpful. Highly recommend iPacky to everyone looking to streamline their operations!

A&A Asian Food Store
Estonia
Over 2 years using the app
iPacky replied August 13, 2024

Hi! We're glad that you're satisfied with iPacky.

August 8, 2024

The Ipacky app has truly revolutionized my packing routine. One feature I particularly love is the ability to confirm items before bagging them. This has been a game-changer for me!

Before I started using Ipacky, I often found myself second-guessing whether I had packed everything I needed. With Ipacky, I can easily check off items as I pack them, ensuring nothing is left behind. The confirmation process is smooth and intuitive, allowing me to review and finalize my packing list with confidence.

Black Forest
United States
3 months using the app
iPacky replied August 10, 2024

We're so happy that you have improved the picking&packing process!

September 24, 2024

Great product and very speedy support.

Jo Divine
United Kingdom
8 months using the app
iPacky replied October 1, 2024

We're happy that you're happy with iPacky😁

May 10, 2024

iPacky is an absolute pleasure to work with and has offered a great solution for picking and packing. Since we work with and ship frozen products, our packing and shipping process requires a high level of efficiency. Together with the excellent support from iPacky, we were not only able to fulfil our requirements, but also improve our packing times and routes.
We highly recommend this app!

BARFER'S
Germany
12 months using the app
iPacky replied May 14, 2024

It has been a great pleasure to help you transition to Shopify and improve your workflow and efficiency. And thanks for the great review!

April 11, 2024

We are having such an amazing experience using this app. Not only that this app supports our order fulfilment process and reducing errors significantly, but also, the support has been amazing! They have been responding promptly solving our questions and concerns which helped us taking the fulfillment process to a step further. We have tested a few other similar apps but found ipacky the easiest and flexible among all. So glad we found this tool! Would definitely recommend!

ARMOR THE POOCH
Canada
11 months using the app
iPacky replied April 12, 2024

We're so happy that you're satisfied with iPacky. And for your excellent review!

August 13, 2024

Fantastic app that has drastically increased productivity, efficiency and accuracy within our business.

The support offering is one of the best I have encountered for a shopify app. David is very helpful and will work with you to set the app up in the best way to suit your business.

Fresh Meat Packs UK
United Kingdom
About 2 months using the app
iPacky replied August 15, 2024

Thank you so much for your great review! We have enjoyed helping you along.

June 26, 2024

We've found I-Packy to be a fantastic solution for our small business without the need for a full WMS. The costs are very reasonable and integration has been smooth, most importantly the after care support we have received has been excellent. Since implementing I-Packy, our picking and packing process has been completely streamlined and it has reduced errors completely. There are loads of helpful options such as being able to take a photograph of the picked products before packing to dis-prove any discrepancies on delivery. Overall we're really happy with I-Packy and would highly recommend to anyone.

Crystal Heaven London
United Kingdom
About 1 month using the app
iPacky replied June 27, 2024

Hi! Thank you so much for your excellent feedback on iPacky! It's been a pleasure helping you to improve.

April 24, 2024

Ipacky has been extremely impactful for our Direct-to-Consumer fulfillment process. As a company that sells many single-item products, we are now able to pick and fulfill multiple orders at a time with less errors and more efficiency. The integration was seamless, and the support team was always available to assist with questions. Highly recommend this app!

uniball
United States
12 months using the app
iPacky replied April 26, 2024

Great that iPacky is helping your business. And thank you for the great review!

March 3, 2024

We have just started using iPacky and I am so happy we found it! We have it setup with Shopify and StarShipit and it has saved us so much time, not having to print packing lists and match them up with labels. Being able to see order notes too while your packing is great. We are only using the manual packing so far, and have already been saved from forgetting quantities on numerous orders. Well done!

A Better Marketplace
Australia
5 months using the app
iPacky replied March 7, 2024

Great to hear that iPacky has solved your pick & pack issues. And thanks for the great review.