Reviews (127)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for reducing packing errors and improving order accuracy, leading to cost savings. Key features include barcode scanning, bin location tracking, and picking lists. It integrates seamlessly with Shopify and other systems. The app is user-friendly, reliable, and offers extensive customization. Responsive customer support is noted for implementing requested features. Many consider it a game-changer for enhancing productivity and customer satisfaction.

June 26, 2024

We've found I-Packy to be a fantastic solution for our small business without the need for a full WMS. The costs are very reasonable and integration has been smooth, most importantly the after care support we have received has been excellent. Since implementing I-Packy, our picking and packing process has been completely streamlined and it has reduced errors completely. There are loads of helpful options such as being able to take a photograph of the picked products before packing to dis-prove any discrepancies on delivery. Overall we're really happy with I-Packy and would highly recommend to anyone.

Crystal Heaven London
United Kingdom
About 1 month using the app
iPacky replied June 27, 2024

Hi! Thank you so much for your excellent feedback on iPacky! It's been a pleasure helping you to improve.

July 5, 2024

Thank you to the Ipacky Team and support. We have grown quickly and were experiencing a lot of packing errors. Sometimes 4-5 orders a week and the cost was getting out of hand to re-ship and correct the packing issues. After we installed Ipacky we have gone down to no errors as each order MUST be scanned before shipping. We highly recommend this app as its saved us time, cost and headache!

Vape360
Canada
About 1 month using the app
iPacky replied July 8, 2024

We're glad to hear that iPacky helped you to get rid of those packing errors.

July 11, 2024

Great app , it makes our picking and packing so much easier and has speeded up our fulfilment. We’ve only been using it for 2 weeks and have found it easy to work with and we have now gone paperless with our orders which is an added bonus.
The customer service is very responsive and helpful also.

Goose Island
United Kingdom
About 1 month using the app
iPacky replied July 12, 2024

Thank you so much for your great review! Good to hear that you are satisfied.

July 18, 2024

Adding iPacky to our Shopify store has vastly improved the way we fulfil our orders. The picking and packing process is much more streamlined, and since we also now have scan and pack, order errors are a thing of the past. It was quick and simple to set up and the support is also very good, with quick responses to any questions we have had. A great app that we would recommend.

Friars
United Kingdom
About 1 month using the app
iPacky replied July 19, 2024

It's great to hear that iPacky has improved your fulfillment process. Especially since you're using our connector to Sendcloud.

August 15, 2024

Great app! David made a couple small changes for us so that iPacky worked with our very specific workflow. Packing errors have now gone to near zero. Very happy

Fit Food Perth
Australia
25 days using the app
iPacky replied August 17, 2024

Thank you so much!

September 12, 2025

Beside a great app with lager configuration options to adapt to different necessities, it has a great and fast Support to resolve any issue.
Thank you.

Socksmith Europe
Spain
Over 3 years using the app
iPacky replied September 14, 2025

Thank you! We're just happy to help.

March 3, 2024

We have just started using iPacky and I am so happy we found it! We have it setup with Shopify and StarShipit and it has saved us so much time, not having to print packing lists and match them up with labels. Being able to see order notes too while your packing is great. We are only using the manual packing so far, and have already been saved from forgetting quantities on numerous orders. Well done!

A Better Marketplace
Australia
8 days using the app
iPacky replied March 7, 2024

Great to hear that iPacky has solved your pick & pack issues. And thanks for the great review.

May 10, 2024

We have been using Ipacky from the start, no complaints, excellent system - support is great

Pole Junkie
United Kingdom
Almost 3 years using the app
iPacky replied May 11, 2024

It's been a pleasure to have you as a client for such a long time!

December 12, 2024

Quick response to customer service issues. Helps my business to be organized

RESPECTED ROOTS
United States
Almost 2 years using the app
iPacky replied December 14, 2024

Thank you for sharing!

February 3, 2023

We've been using Ipacky for more than a year. Great product and increases productivity while reducing errors. The support team is super responsive.

Silhouette Stylez
United States
Over 1 year using the app
iPacky replied February 3, 2023

Thank you so much for your fantastic review. We're so grateful.