Reviews (116)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting operational efficiency, especially in managing multiple locations and increasing shipping capacities error-free. Features like item confirmation, digital picking, and auto-generated shipping labels reduce errors and support a paperless process. Additional functionalities like product photography pre-packing and dedicated warehouse staff logins ensure order accuracy. The app is user-friendly, integrates well with Shopify and other platforms, and offers responsive support and regular updates.

June 21, 2022

I must say this app is game changer for warehouses, above all its so much cost effective compare to this you will find ERP solution with heavy investment. We are really happy as support from guys is just awesome in minutes will be with you to help you out so far not seen any major issues in app. I must recommend this.
Thanks

Chefs For Foodies
United Kingdom
Over 2 years using the app
iPacky replied June 21, 2022

It's been our pleasure helping you to streamline your order fulfillment process. Thanks so much for the excellent review!

January 25, 2023

I was asked if i could write a review however iPacky and the developers do deserve the 5* review!! I was a little hesitant at spending the money on this app at first but we needed the ability to scan and check orders as they were packed, and now i wouldn't be without iPacky in our workflow. There's been a couple of features i have asked for and quickly they have been added!! There are many other features within iPacky, such as pick lists, which currently we don't use but i am looking at implementing them into our work flow and i'm sure they will only be an improvement to our workflow!

Thumper’s Pet Supplies
United Kingdom
About 2 years using the app
iPacky replied January 25, 2023

We're glad we could help your business

December 14, 2020

I had used other apps for checking / packing orders. I changed to this one due to one reason only. These guys they hear you and they conside your feedback implementing stuff in less than 24h. Unreal! I will not use any other app for this fuction. Hopefully we scale our business to the point we might need to pay membership multiple times to help them grow as well. Keep up the good work Fellas!

Facil Cart
United States
About 2 years using the app
iPacky replied December 14, 2020

Thanks for the great feedback! We will continue to work hard for you :-)

Edited January 18, 2022

This is a update on the app, after using it for a bit i am very impressed with how well it works! It talks with shopify flawlessly - we print our packing list from ipacky, print shipping labels through Australia Post then pick, scan and pack our orders with 100% accuracy with only a few minutes added to our packing time overall. Customer Support is on point and amazing. We are very happy with this app! save yourself the mistakes and get this app for your business! There is nothing more powerful like this app on the market especially for this price.

Juice Cartel
Australia
About 2 years using the app
iPacky replied January 14, 2022

We appreciate the fantastic review and are very glad that you will start using iPacky soon.
If any questions come up, just let us know and we'd be happy to help.

Glad to have you as a customer. Keep up the great work!

All the best,
iPacky Team

December 15, 2021

Since we have started using this app, the human error of shipping the wrong goods got solved. Great app.

Multimarcas Perfumes
Chile
Almost 2 years using the app
iPacky replied December 15, 2021

Great feedback! We're happy that you're satisfied with iPacky.

December 8, 2020

Excellent App, does exactly what we require, helped to reduce picking faults, which therefore increased capacity in customer service, saved us extra postage charges all whilst increasing the customer's satisfaction score. The support team are always very responsive and carried out a few minor tweaks for us which made this app the best out of all the ones available.

Tranquilityreps
United Kingdom
Almost 2 years using the app
iPacky replied December 20, 2020

As always we appreciate your feedbacks, and will continue to support you in the best manner possible.

Edited June 17, 2022

Vi har en medium stor nettbutikk som selger B2B i Norge, og hadde et behov for et plukk og pakk system. Vi oppdaget at våre lagermedarbeidere ble forvirret og frustrert slik det var, og det ble mye feil. Etter at vi begynte å bruke iPacky så har lageret og nettbutikken vår nådd nye høyder. Vi kan nå se for oss større, bedre og enklere vekst, takket være at vi endelig har alt i system. Etter 5 år med Shopify er dette den mest geniale, og mest fantastiske appen jeg noen gang har lastet ned. Og jeg vil anbefale den til absolutt alle. Det er nesten en fornærmelse å kalle det en app, iPacky er et gjennomført og fullstendig system. Fordelene jeg har satt mest pris på:
- Systemet er på Norsk
- Fantastisk kundeservice (også på norsk) - iPacky er hele tiden under utvikling for å møte vårt behov. Så vi trenger ikke være redd for å låse oss fast i et gammeldags system.
- Enkelt å bruke, opplæring er derfor også veldig lett.
- Skreddersy tilgangen og muligheter til ulike ansatte. Selv lyder kan tilpasses!
- Enkelt for pakker å kommunisere med lageransvarlig på mail. - Hylleplasser så vi kan lage ruter på lageret (dette er et must)
- Idiotsikkert, veldig mye vanskeligere å gjøre feil da ordren sjekkes flere ganger.
- Vi valgte å gå over til å ha strekkoder på alle produktene våre. Slik at alt scannes for å være helt sikker på at vi ikke gjør feil.
- Gode rapporter som forteller deg alt om hvordan de som plukker og pakker presterer. Tusen takk David for at du har utviklet iPacky, og brenner for å gjøre hverdagen vår enklere. Av alle system jeg har testet til lageret er dette det mest gjennomførte jeg har vært borti. Apper som jeg anbefaler i tillegg til iPacky: - Bundles app (integrerer)
- Inventory Planner - for å holde styr på beholdningen og vareleveringer
- Order tagger- for å sette regler for fullføring i iPacky. Feks få opp meldinger på skjermen om ulike kunder handler, eller info om spesifikke produkter.

Lash Look
Norway
Almost 2 years using the app
iPacky replied June 17, 2022

Hei! Takk for din fantastiske tilbakemelding. Vi er veldig glade at dere er fornøyde, og det er alltid veldig hyggelig å prate med dere.

January 23, 2024

Woks great and makes it possible to work with bin locations.

Timi of Sweden
Sweden
Over 1 year using the app
iPacky replied January 24, 2024

Happy to hear that iPacky is working well for you!

February 3, 2023

We've been using Ipacky for more than a year. Great product and increases productivity while reducing errors. The support team is super responsive.

Silhouette Stylez
United States
Over 1 year using the app
iPacky replied February 3, 2023

Thank you so much for your fantastic review. We're so grateful.

March 7, 2022

An awesome app that adds comprehensive and useful features than any Shopify store can use to streamline their picking & packing procedures!

Poke Zone
Canada
Over 1 year using the app
iPacky replied March 15, 2022

Thank you so much for your excellent review!