Reviews (126)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing dispatch and packing efficiency in Shopify stores. Features like barcode scanning, bin location management, and the ability to print picking lists are praised for improving order fulfillment and inventory tracking. It integrates well with systems like Starshipit and WMS, and offers a user-friendly interface. The support team is responsive, often enhancing the app based on merchant feedback.

August 13, 2024

Fantastic app that has drastically increased productivity, efficiency and accuracy within our business.

The support offering is one of the best I have encountered for a shopify app. David is very helpful and will work with you to set the app up in the best way to suit your business.

Fresh Meat Packs UK
United Kingdom
About 2 months using the app
iPacky replied August 15, 2024

Thank you so much for your great review! We have enjoyed helping you along.

July 13, 2024

iPacky is an incredibly powerful tool for picking and packing. It has helped us double our shipping capacity while maintaining an error-free process. Although the numerous options can be overwhelming at first, once you adjust and set your conditions, you'll have a very efficient system.

We're utilizing the digital picking and order verification features, along with auto-generated shipping labels. This allows us to fulfill orders faster and more accurately than before. The use of tones and visual aids helps our staff quickly resolve any issues.

iPacky's dedicated login system is particularly valuable. It allows our warehouse team to operate independently of our Shopify store, reducing the risk of unwanted changes to orders and tags. This keeps everything organized and helps streamline our process flow.

iPacky is a reliable picking and packing solution. It keeps your operations smooth and efficient, whether you're working in-store or from a separate warehouse or both.

Privé Perfumes
United States
About 2 months using the app
iPacky replied July 15, 2024

Thank you so much for a detailed and amazing review!

June 26, 2024

We've found I-Packy to be a fantastic solution for our small business without the need for a full WMS. The costs are very reasonable and integration has been smooth, most importantly the after care support we have received has been excellent. Since implementing I-Packy, our picking and packing process has been completely streamlined and it has reduced errors completely. There are loads of helpful options such as being able to take a photograph of the picked products before packing to dis-prove any discrepancies on delivery. Overall we're really happy with I-Packy and would highly recommend to anyone.

Crystal Heaven London
United Kingdom
About 1 month using the app
iPacky replied June 27, 2024

Hi! Thank you so much for your excellent feedback on iPacky! It's been a pleasure helping you to improve.

July 5, 2024

Thank you to the Ipacky Team and support. We have grown quickly and were experiencing a lot of packing errors. Sometimes 4-5 orders a week and the cost was getting out of hand to re-ship and correct the packing issues. After we installed Ipacky we have gone down to no errors as each order MUST be scanned before shipping. We highly recommend this app as its saved us time, cost and headache!

Vape360
Canada
About 1 month using the app
iPacky replied July 8, 2024

We're glad to hear that iPacky helped you to get rid of those packing errors.

July 11, 2024

Great app , it makes our picking and packing so much easier and has speeded up our fulfilment. We’ve only been using it for 2 weeks and have found it easy to work with and we have now gone paperless with our orders which is an added bonus.
The customer service is very responsive and helpful also.

Goose Island
United Kingdom
About 1 month using the app
iPacky replied July 12, 2024

Thank you so much for your great review! Good to hear that you are satisfied.

July 18, 2024

Adding iPacky to our Shopify store has vastly improved the way we fulfil our orders. The picking and packing process is much more streamlined, and since we also now have scan and pack, order errors are a thing of the past. It was quick and simple to set up and the support is also very good, with quick responses to any questions we have had. A great app that we would recommend.

Friars
United Kingdom
About 1 month using the app
iPacky replied July 19, 2024

It's great to hear that iPacky has improved your fulfillment process. Especially since you're using our connector to Sendcloud.

August 15, 2024

Great app! David made a couple small changes for us so that iPacky worked with our very specific workflow. Packing errors have now gone to near zero. Very happy

Fit Food Perth
Australia
25 days using the app
iPacky replied August 17, 2024

Thank you so much!

May 10, 2024

We have been using Ipacky from the start, no complaints, excellent system - support is great

Pole Junkie
United Kingdom
Almost 3 years using the app
iPacky replied May 11, 2024

It's been a pleasure to have you as a client for such a long time!

October 2, 2024

Amazing app, David was super helpful is walking me through how to set it up. Super seamless once you get the settings adjusted (location, jumping back into shopify after the order is checked/fulfilled to print the label). Thank you again exactly what we've been looking for!

TOROLINE
United States
5 days using the app
iPacky replied October 3, 2024

Great to hear that you're satisfied with iPacky!

December 12, 2024

Quick response to customer service issues. Helps my business to be organized

RESPECTED ROOTS
United States
Almost 2 years using the app
iPacky replied December 14, 2024

Thank you for sharing!