Reviews (129)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, making order processing and scheduling straightforward. They highlight the reliability and timeliness of its pickup and delivery services, essential for customer satisfaction. The customer support team is noted for its responsiveness, with specific staff members often commended for their dedication. Competitive pricing, reduced shipping errors, and real-time tracking features are also highly valued, improving business operations and reducing Return to Origin (RTO) rates. The addition of dedicated account managers provides a personalized service, enhancing merchant satisfaction.

September 3, 2021

Best customer support they have given us key account manager. He is pretty skilled and can quickly resolve our queries. We are not left unheard.

Sneaker Stars
India
4 months using the app
February 25, 2021

Been using over the past 3 years! Really happy with their service from iThink logistics. Special thanks you dhara and team ( happy to work i ithink ) services is too good

The Silk Studio
India
4 months using the app
March 4, 2021

Before iThink logistics, we tried using multiple platforms for delivery but could not get the desired result. Ithink logistics has exceeded our expectation. They're easy to use the website, and a detailed report has improved our delivery efficiency and saved us a lot of time.

Ronost
India
4 months using the app
March 4, 2021

Pay for seller is decent from ithink logistic and i have a great pride and i feel happy to work with ithink logistic and also i notice that good delivery services to the customer in less time. Feel happy to be a part of ithink logistic

Ethnicalswage
India
4 months using the app
April 8, 2021

I Think Logistics is easy to use and has exceeded our expectation. Compare another logistic partner it is good

The Block Loom
India
3 months using the app
December 22, 2021

By far the best aggregator in the market for us. Also they have provided well arranged and compact app which really help us to manage our shipping hassle free. Their support team is really helpful. Technology wise also they are also very good.

Adriti's Home
India
3 months using the app
March 6, 2021

Best Logistics Aggregator in India, Competitive Rates, Great Service.
I am writing this feedback after using their service for 3 Months and we made the right decisions by switching it Ithink. Their rates are very competitive in the market and Pickup & Delivery are very smooth and especially their NDR offering is the best offering for any E-com Companies.
Last I would Like to thank Mr. Aatif & Mr. Khan for the excellent support we received from both of you.

getgadgets.co.in
India
3 months using the app
January 4, 2022

I use Ithinklogistics for shipping my order's for my website • https://pro-sellers.in/ I am happy with the support and working with Ithinklogistics is really awesome my RTO Ratio is very less & thanks to all the member's hiral mam / Kinjal mam / Mayank / dilip sir always there for help when we needed ! If any one looking for courier service aggregator and thinking with which logistics service provider you should ho with k would highly recommend to go with Ithinklogistics i have tried almost all major service provider and i am working currently with Ithinklogistics and i have seen ↓
• best customer support • my rto ratio has come down drastically
• awesome AI interface • easy order creation & cancellation • start shopping with just adding ₹100 in wallet • Next day Cod remittance • Personal account manager who will help you with each and every query in real time & more Pro-sellers ®

pro-se||ers
India
3 months using the app
February 24, 2021

i am useing ITL from 3 months almost , services is good and getting support from dhara and team ( thank you)

Zyra
India
3 months using the app
April 19, 2021

I want to give 5 star to ithink because I am using their panel from last 3 month i am very satisfied from their especially their all team member like Arbaaz, aftab khan, Milan and jignesh they all are very supportive and always help us in case of any issue this is best logistics 3rd party app i have ever used

Happydealz
India
2 months using the app