iThink Logistics , 113 reviews

Overall rating
4.1
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining shipping processes, saving costs, and enhancing customer experiences. They value its competitive pricing, excellent support, and dedicated account managers. The user-friendly backend software, efficient pick-up and delivery services, and seamless Shopify integration are also praised. Key features like reduced Return to Origin rates, real-time shipment notifications, and detailed reports are highlighted. The app's customer service is commended for its professionalism, promptness, and friendliness. Merchants recognize it for its competitive rates, hassle-free service, and 24/7 availability.

March 6, 2021

Best Logistics Aggregator in India, Competitive Rates, Great Service.
I am writing this feedback after using their service for 3 Months and we made the right decisions by switching it Ithink. Their rates are very competitive in the market and Pickup & Delivery are very smooth and especially their NDR offering is the best offering for any E-com Companies.
Last I would Like to thank Mr. Aatif & Mr. Khan for the excellent support we received from both of you.

getgadgets.co.in
India
3 months using the app
January 4, 2022

I use Ithinklogistics for shipping my order's for my website • https://pro-sellers.in/ I am happy with the support and working with Ithinklogistics is really awesome my RTO Ratio is very less & thanks to all the member's hiral mam / Kinjal mam / Mayank / dilip sir always there for help when we needed ! If any one looking for courier service aggregator and thinking with which logistics service provider you should ho with k would highly recommend to go with Ithinklogistics i have tried almost all major service provider and i am working currently with Ithinklogistics and i have seen ↓
• best customer support • my rto ratio has come down drastically
• awesome AI interface • easy order creation & cancellation • start shopping with just adding ₹100 in wallet • Next day Cod remittance • Personal account manager who will help you with each and every query in real time & more Pro-sellers ®

pro-se||ers
India
3 months using the app
February 24, 2021

i am useing ITL from 3 months almost , services is good and getting support from dhara and team ( thank you)

Zyra
India
3 months using the app
April 19, 2021

I want to give 5 star to ithink because I am using their panel from last 3 month i am very satisfied from their especially their all team member like Arbaaz, aftab khan, Milan and jignesh they all are very supportive and always help us in case of any issue this is best logistics 3rd party app i have ever used

Happydealz
India
2 months using the app
March 6, 2021

Thank You Ithink, Best Logistics solution for e-commerce with best support manager who clears your any bug or issues if facing. Hassle free and best rates !! Before iThink logistics, we tried using multiple platforms for delivery but could not get the desired result. Ithink logistics has exceeded our expectation. They're easy to use the website, and a detailed report has improved our delivery efficiency and saved us a lot of time....

sareemantra
India
About 2 months using the app
May 6, 2021

t think support very good also satisfy this logistics also better exprience this ithink application .
thanks for good supporter .

my watchhub
India
About 2 months using the app
Edited January 5, 2021

Appreciate I-Think Logistics for the quick response, accurate reports, timely action on escalations and better performance than other competitive partners. However, there is always a scope for improvements and betterment. Thanks.

Gynoveda
India
About 3 years using the app
March 6, 2021

Before iThink logistics, we tried using multiple platforms for delivery but could not get the desired result. Ithink logistics has exceeded our expectation. They're easy to use the website, and a detailed report has improved our delivery efficiency and saved us a lot of time.... Thank You So Much Dilip And Bhumika

mansaree
India
About 1 month using the app
January 5, 2021

Really happy from iThink logistics. 24*7 available for his customer.
Also appreciated one of his employee Mr.Dilip for his support & positive work attitude

Sista Saree
India
About 1 month using the app
April 15, 2021

I used ithink logistics for last 1.5 year and it is a amazing platform for shipping and growing business.
All over good experience with ithink logistics and it has also good staff and very supportative
Thank you.

Tsoos
India
About 1 month using the app