iThink Logistics , 113 reviews

Overall rating
4.1
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining shipping processes, saving costs, and enhancing customer experiences. They value its competitive pricing, excellent support, and dedicated account managers. The user-friendly backend software, efficient pick-up and delivery services, and seamless Shopify integration are also praised. Key features like reduced Return to Origin rates, real-time shipment notifications, and detailed reports are highlighted. The app's customer service is commended for its professionalism, promptness, and friendliness. Merchants recognize it for its competitive rates, hassle-free service, and 24/7 availability.

April 8, 2021

Easy to use, Service is also good & ithink logistic team is always available to solve every queries of us.

Gleamrush
India
5 months using the app
Edited December 23, 2021

Big thumbs up for their services. I have been using iThink for more than 3 months for now and I have had 0 complaints since the day I started. Unlike other shipping companies(I made a switch from Shiprocket for this specific reason only) they have dedicated member to resolve issues. Special thanks to Sagar from Accounts and Sagar from Sales Team for quickly resolving any issues that I faced since the day I started here. If you're looking for a shipping aggregator that actually listens to you and helps with delivering COD orders and reducing RTO percentages in a country like India, this is the place for you.

Stickerdise
India
5 months using the app
September 27, 2021

Its a very nice app to use. Its smooth and has not glitches as well. Very easy to install as well. As of now have not faced any issues.

Neyah beauty
India
4 months using the app
February 23, 2021

iThink logistics is good in terms of service. We get good support from ithink team and Dhara. Good in terms of delivery.

Trade Saree
India
4 months using the app
September 3, 2021

Best customer support they have given us key account manager. He is pretty skilled and can quickly resolve our queries. We are not left unheard.

Sneaker Stars
India
4 months using the app
February 25, 2021

Been using over the past 3 years! Really happy with their service from iThink logistics. Special thanks you dhara and team ( happy to work i ithink ) services is too good

The Silk Studio
India
4 months using the app
March 4, 2021

Before iThink logistics, we tried using multiple platforms for delivery but could not get the desired result. Ithink logistics has exceeded our expectation. They're easy to use the website, and a detailed report has improved our delivery efficiency and saved us a lot of time.

Ronost
India
4 months using the app
March 4, 2021

Pay for seller is decent from ithink logistic and i have a great pride and i feel happy to work with ithink logistic and also i notice that good delivery services to the customer in less time. Feel happy to be a part of ithink logistic

Ethnicalswage
India
4 months using the app
April 8, 2021

I Think Logistics is easy to use and has exceeded our expectation. Compare another logistic partner it is good

The Block Loom
India
3 months using the app
December 22, 2021

By far the best aggregator in the market for us. Also they have provided well arranged and compact app which really help us to manage our shipping hassle free. Their support team is really helpful. Technology wise also they are also very good.

Adriti's Home
India
3 months using the app