Reviews (131)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, making order processing and scheduling straightforward. They highlight the reliability and timeliness of its pickup and delivery services, essential for customer satisfaction. The customer support team is noted for its responsiveness, with specific staff members often commended for their dedication. Competitive pricing, reduced shipping errors, and real-time tracking features are also highly valued, improving business operations and reducing Return to Origin (RTO) rates. The addition of dedicated account managers provides a personalized service, enhancing merchant satisfaction.

September 9, 2021

Awesome Services and Also, appreciate the service provided by ithink team and specially sales person Bhumika and Panel support also best and Ithink website is too easy to use.. Wonderful..

ZXStyle
India
About 1 year using the app
September 8, 2021

I Used this app for my daily order process and it's really good and easy to process and I think team is very helpful for the any query they are always ready to help and solve our query ASAP.

House Of Makeup
India
About 1 year using the app
September 17, 2021

We are using Shopify for a long time its the best and wanted to find something similar for our delivery. We came to know about iThink logistics. Both of them run super smooth together. We love Shopify and iThink logistics.

Buy Designer Dress Online
India
About 1 year using the app
September 3, 2021

Happy with the services provided by iThink Logistics and team for continuous and on time support. Special thanks Bhumika mem for on time support and positive work. Very Good service by iThink logistics. All the staff are super supportive in terms of customer service. Keep up the good work.

W For Lady
India
12 months using the app
Edited September 15, 2021

We are getting excellent services and support from Customer Service Team. We are really very happy working with I Think Logistics.

KalamSilk
India
12 months using the app
September 17, 2021

Big thumbs up for their services.
Unlike other shipping companies they have dedicated member to resolve issues.
Special thanks to yogita jain for resolving all my courier releted issues.

Henger
India
11 months using the app
October 11, 2021

Their customer service is the best we are loving to work with them. We like sevice of ithinknlogistics. We are safe about payment that is best point with Ithink Logistics.

crazyleafindia
India
11 months using the app
January 5, 2022

Delivery Experiance is very good helping staff with fast Delivery Also taking good care Of NDR. Keep I Up

Oclocks
India
11 months using the app
June 7, 2021

Great care support and loved the NDR feature as well as the dashboard which is very user friendly. Will highly recommend.

Aaryanveda
India
11 months using the app
February 24, 2021

Very user-friendly and easy to schedule orders right from Shopify. Arbaz has helped with everything. Love Ithink Logistics. Very professional

Stole & Yarn
India
10 months using the app