JetPrint: Print On Demand

I used the older version of this app. When the new one deployed, I placed an order and was caught in the middle of both apps receiving a double charge for the item. Used the chat on the app and received quick responses and a refund for the double charge. Excellent customer service and support. The new is full of new design mockups that look wonderful and their design tool is so easy to use. Would recommend to anyone with or without much design experience. Great job JetPrint.

Just came across this app and loving the variety and pricing. I am going to have a lot of fun creating new and exciting items.

NEW UPDATE: Back to 1 star for JetPrint. It’s Christmas and 5 blankets arrived too small (ordered 60x80”, came 57”x77”, 3 “ shorter in length and width than usual) AND the designs were squished in from the sides, very clearly evident with circular images looking drastically oval. I provided photos and videos of the warped designs and size error and I’m being told the designs are “normal”, that the errors are “not the fault of the factory”, and that they “can’t be remade”. Even with side-by-side images of the warped blankets and the original blanket design. Absolutely unacceptable.

UPDATE: I am updating my review from a 1 to a 3 as JetPrint has finally responded and is issuing replacement blankets for those that arrived in the wrong size. Jennifer was kind and courteous and, though it was a delayed response, she was helpful. Will update my review again once the replacement items are received in good order. Original Review: Customer service is obviously not a priority for JetPrint. I've ordered multiples of the XL fleece blanket ((78.7 x 59.1 inches) and they are arriving in the Youth size (55.1 x 43.3 inches). I have attempted to contact JetPrint twice and have not heard back. My customers have paid for these items and are requesting replacements and/or their money back. I can't offer them either of these until JetPrint refunds the orders or informs me they are replacing the items with the correct size.

Great customer service! Thanks Jennifer for catering to my every need in making sure the product is exactly what I envisioned. Would highly recommend JetPrint!

I cannot believe how awesome their customer support is. Seriously, they are nice, they do anything they can to help you out, the answer your questions as fast as they can (really fast). It's a shame I built my store using an other app before this one ; my only negative experience about JetPrint is that I should have used WAY earlier !!!!!!!! I recommend this app to anyone who wants to sell watches... They're even going to add some new product with their V2.0 ! I can't wait :)

Jen and team are a delight to work with. She is extremely attentive and eager to meet and exceed your needs and expectations. Committed to, and vested in, the best possible execution of your order and the prioritizing of the unique and customer-specific deadlines. Great products, coupled by the best customer service, I now have the freedom to focus my attention elsewhere with the full assurances that I am best positioned, and fully supported by Jen and her team of solutions experts, to receive the highest level results and maximum quality potential—meeting and exceeding all of the highest standards of productivity and communication. Thank you Jen, and all of JetPrint…you certainly receive my complete endorsement with the strongest imaginable accolades.

Easy to use and a very straight forward FAQ.

they provide the worst customer service ever, never responds to messages and if they do it takes 2-4 wks. I have orders that my customer never received the product. To have such a good product, I'm extremely disappointed in the service!!!!

New to POD but this app seems easy to use with products in my niche. Designing is relatively easy but I'm still learning so any difficulties are most like me not the app

The Stars are for the products available on the platform they're great but the designing process is Abit frustrating with very few designing tools for example there's no creat patterns option and u can't scale the design or it will be low resolution please and more designing options. Thanks