Reviews (411)

Overall rating
4
Counts per rating level
  • 65% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the wide variety of products and customization options available, especially for unique items like shoes and watches. They praise the user-friendly interface, high-quality prints with vibrant colors, and responsive customer service. The competitive pricing and seamless integration with online stores are also highlighted, making it easier for merchants to manage sales and improve profit margins.

September 27, 2023

Per il momento sembra funzionare molto bene, è sicuramente da migliorare lo strumento per la personalizzazione. Prezzo dei prodotti giusti, aggiornerò la mia recensione appena mi arriveranno i prodotti

KepleroDroppy
Italy
2 days using the app
December 3, 2019

We have three problems with "Jetprint" so far:

1) The sample order we placed on 11/21 is still in production.

2) the TEST ORDER we placed using Shopify's TEST MODE on 11/27 was produced and shipped to our Non-Existent Customer. This after we contacted them to cancel this given that it was purchased while in TEST MODE. Meanwhile our sample, ordered a week before the Test Mode fiasco, is still " ...

Silver Fox Luxury LLC
United States
2 days using the app
JetPrint Fulfillment replied December 3, 2019

Hello there,
Sorry for the late reply and missing your call here. we've also replied to your mailbox about this one.

The charge should be processed by our system automatially ...

January 19, 2022

I love them!!! It is really cool company to choose as your print-on-demand provider. I love their customer service

Bykat Merch
Czechia
About 1 hour using the app
March 2, 2023

Their website is terrible to use on mobile. There is a lot of zooming in, zooming out, rotating the screen, and boxes to fill in that you can’t even see what information should go into the box. Let’s not even talk about shipping times.

I removed their products from my store until they can get their shipping times down and their website to actually work.

BelovedDelights
United States
About 16 hours using the app
February 18, 2018

So far is a good app.I will see and I will edit my review if go wrong.But I recommended.

Tiptop Shopping
Bulgaria
About 1 hour using the app
August 4, 2019

With unique products and intuitive interface make this an interesting addition to our brand's arsenal.

captivated
United States
34 minutes using the app
July 3, 2023

The app's functionality was decent, but when I went to make an order directly through my website, no orders would process with their items in the cart. Every other order made with merch from a different app was working fine. Something for them to look into.

Also, their item variety is a bit limited. I wish they had bucket hats, and perhaps a few more shorts options (male and female workout ...

Ghetto Graveyard
United States
About 3 hours using the app
December 4, 2023

Sorry to say but they're terrible. Placed a test order on November 14th, it's now December 4th and it's not fulfilled yet. Hit up support, never heard back. Never going to make a customer wait this long, absolutely terrible company. Never using them again.

Josh Kirby Art Official
United States
3 minutes using the app
JetPrint Fulfillment replied December 7, 2023

Hey,

We apologize for the inconvenience and frustration caused by the delay in receiving your order.

After investigating this matter, we would like to clarify that payment ...

December 7, 2018

I didn't really get into the app so I'm leaving a neutral review but the prices at wholesale are outrageous, and there's no way I can turn a profit through them. Especially not in Canada. Thanks though.

The Vault
Canada
3 minutes using the app
JetPrint Fulfillment replied October 25, 2019

Updated in 2023: Really appreciate your important feedback and advice here my friend. After years of precipitation and versions update, we're now supporting over 400 products ...

September 30, 2024

The Goat
France
2 months using the app
JetPrint Fulfillment replied October 9, 2024

Hey there,

Thank you for reaching out with your feedback.

If you have any more questions or need assistance, please don't hesitate to contact us. Our team is here to ensure ...